Housekeeping Attendant

PRIMARY OBJECTIVE OF POSITION:
The General Cleaner has overall responsibility for monitoring and cleaning the Spa to include but not limited to, Reception, Relaxation areas, Treatment rooms and Back-Of-House areas. Maintain and administer the hygiene and safety procedures in the Spa working environment as per the standards set by the group. The Cleaner is to ensure that all front and back of house areas is consistently monitored by following the cleaning guidelines and supervision of the manager. The General Cleaner may from time to time need to assist the Spa Manager in serving guests Food and Beverages during groups and functions.

Tasks and responsibilities:
• Thoroughly clean all assigned areas within prescribed standard guidelines
• Properly and safely use authorized cleaning agents
• Have complete knowledge and understanding of all Cleaning products
• Uphold standards of hygiene and sanitation as per health and safety regulations
• Maintain treatment rooms in a high standard of hygiene and as per the specific room setup
• Ensure equipment is maintained in good working order and report any misuse
• Minimize or eliminate losses through negligence by adhering to monitoring program
• Follow through with a clearly established opening and closing procedure and report issues
• Manage product usage by following protocol guidelines
• Assist in all areas of the Spa operations and general public areas of the Hotel as requested by management
• Monitor and adhere to all aspects of the Spa’s operation
• Provide accurate, appropriate and immediate responses to all requests by guests
• Maintain a positive attitude and contribute towards a quality work environment
• Handle guests questions and concerns professionally and courteously
• Required to report for duty 15 minutes prior to the start of your shift
Requirements:
• Matriculated
• 1-2 years’ experience in similar position
• The ability to conduct yourself professionally
• Ability to cope with demanding customer requirements and different situations
• Ensuring positive team spirit
• Required to work 45 hours per week, Mondays to Sundays, including Public Holidays, as per schedule
• Required to work a minimum of 3 or 4 weekends per month, depending on the length of month

PRIMARY OBJECTIVE OF POSITION:
The General Cleaner has overall responsibility for monitoring and cleaning the Spa to include but not limited to, Reception, Relaxation areas, Treatment rooms and Back-Of-House areas. Maintain and administer the hygiene and safety procedures in the Spa working environment as per the standards set by the group. The Cleaner is to ensure that all front and back of house areas is consistently monitored by following the cleaning guidelines and supervision of the manager. The General Cleaner may from time to time need to assist the Spa Manager in serving guests Food and Beverages during groups and functions.

Tasks and responsibilities:
• Thoroughly clean all assigned areas within prescribed standard guidelines
• Properly and safely use authorized cleaning agents
• Have complete knowledge and understanding of all Cleaning products
• Uphold standards of hygiene and sanitation as per health and safety regulations
• Maintain treatment rooms in a high standard of hygiene and as per the specific room setup
• Ensure equipment is maintained in good working order and report any misuse
• Minimize or eliminate losses through negligence by adhering to monitoring program
• Follow through with a clearly established opening and closing procedure and report issues
• Manage product usage by following protocol guidelines
• Assist in all areas of the Spa operations and general public areas of the Hotel as requested by management
• Monitor and adhere to all aspects of the Spa’s operation
• Provide accurate, appropriate and immediate responses to all requests by guests
• Maintain a positive attitude and contribute towards a quality work environment
• Handle guests questions and concerns professionally and courteously
• Required to report for duty 15 minutes prior to the start of your shift
Requirements:
• Matriculated
• 1-2 years’ experience in similar position
• The ability to conduct yourself professionally
• Ability to cope with demanding customer requirements and different situations
• Ensuring positive team spirit
• Required to work 45 hours per week, Mondays to Sundays, including Public Holidays, as per schedule
• Required to work a minimum of 3 or 4 weekends per month, depending on the length of month