Share with friends
Accessibility
Front Office Assistant Manager
Radisson Blu Hotel Port Elizabeth - Rooms
Front Office Assistant Manager
Radisson Blu Hotel Port Elizabeth - Rooms
Full Time
To be discussed
Front Office Assistant Manager
Radisson Blu Hotel Port Elizabeth - Rooms
Full Time
To be discussed
Skills
Microsoft Office
Fast-Paced Experience
Description
Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Front Office Assistant Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
TASKS AND RESPONSIBILITIES:
• Co-ordination of front office duties, and take charge in absence of Front Office Manager;
• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism.
• Achieves customer satisfaction and rooms revenue goals by supervising Front Office employees;
• Utilizes supervisory skills and motivation to maximize employee productivity and satisfaction;
• The candidate will be expected to have a thorough understanding of the brand, of the property and of all standards and be proficient in all Front Office procedures;
• Maintaining , implement and training of Front Office procedures
• In conjunction with Front Office Management develop a flexible and proactive plan that will address current and future Front Office Training needs.
• To oversee the pre-allocation of V.I.P./Regular Guest rooms
• To ensure the Hotel Credit Policy is adhered to by the Front Office Department
• To help prepare, implement and report on departmental goals and training plan.
• To ensure all Front Office Operations are adequately staffed
REQUIREMENTS:
• Minimum of 2 years previous supervisory experience in a 4/5 star property in a similar position
• Knowledge of OPERA is essential
• Demonstrates advanced organizational and managerial skills
• Provides leadership and motivation to maximize employee productivity and satisfaction
• Strong decision making skills and a positive Yes I Can! Attitude service attitude;
• Knowledge of day-to-day business and communication between all departments is essential;
• Excellent communication skills, both written an oral in English
• Excellent customer care skills;
• Computer literacy ,especially ability to use Opera essential, Micros and Adel system is an advantage
• Must be well groomed
Please apply via www.harri.com. Applications received via e mail, social media or hand delivered CV's will NOT be accepted.
Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Front Office Assistant Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
TASKS AND RESPONSIBILITIES:
• Co-ordination of front office duties, and take charge in absence of Front Office Manager;
• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism.
• Achieves customer satisfaction and rooms revenue goals by supervising Front Office employees;
• Utilizes supervisory skills and motivation to maximize employee productivity and satisfaction;
• The candidate will be expected to have a thorough understanding of the brand, of the property and of all standards and be proficient in all Front Office procedures;
• Maintaining , implement and training of Front Office procedures
• In conjunction with Front Office Management develop a flexible and proactive plan that will address current and future Front Office Training needs.
• To oversee the pre-allocation of V.I.P./Regular Guest rooms
• To ensure the Hotel Credit Policy is adhered to by the Front Office Department
• To help prepare, implement and report on departmental goals and training plan.
• To ensure all Front Office Operations are adequately staffed
REQUIREMENTS:
• Minimum of 2 years previous supervisory experience in a 4/5 star property in a similar position
• Knowledge of OPERA is essential
• Demonstrates advanced organizational and managerial skills
• Provides leadership and motivation to maximize employee productivity and satisfaction
• Strong decision making skills and a positive Yes I Can! Attitude service attitude;
• Knowledge of day-to-day business and communication between all departments is essential;
• Excellent communication skills, both written an oral in English
• Excellent customer care skills;
• Computer literacy ,especially ability to use Opera essential, Micros and Adel system is an advantage
• Must be well groomed
Please apply via www.harri.com. Applications received via e mail, social media or hand delivered CV's will NOT be accepted.
{{ backgroundCheckDisclosureText }}
Front Office Assistant Manager
Full Time
To be discussed
Skills
Microsoft Office
Fast-Paced Experience
expired job post
9th Ave, Summerstrand, Port Elizabeth, 6001, South Africa