MANAGE FOOD PRODUCTION AND PROVIDE THE HIGHEST FOOD QUALITY
· Manages all activities in the kitchen, including production, stewarding, and management of food production staff
· Maximises guest satisfaction by providing the highest food quality consistent with cost control and profitability margins of the hotel kitchen
· Assures adherence to Rezidor standards of food quality, preparation, recipes, and presentation
· Assures proper staffing and adequate supplies for all stations
· Oversees all food production-related areas
· Co-ordinate activities, time and communicate priorities to ensure correct preparation and delivery time to provide food for functions, a la carte, groups, breakfasts, and rooms service
· Maintains product consistency by conducting inspections of seasonings, portions, and food appearance, and follows-up appropriately
· Oversees inventory disbursement of all food supplies
· Controls and orders all fresh products and dry storage items required by kitchen and related departments to ensure correct quality and par stock
· Monitors and facilitates communication between kitchen production and service staff
· Assures that proper safety, hygiene, and sanitation practices are followed
· Co-ordinates operation of the kitchen with other food and beverage departments
· Together with Food and Beverage Manager, and Director of Sales, makes suggestions for sales promotions with food and beverage and to increase sales
· Ensures readiness and compliance in case of last-minute changes to reservations
· Ensures that prices and portions are offered in accordance with food and beverage profit objectives
MANAGE FOOD PRODUCTION STAFF, AND STEWARD FUNCTION
· Manages all food production staff and the steward function
· Utilises leadership skills and motivation to maximize employee productivity and satisfaction
· Challenges employees to achieve optimum quality while minimizing cost
· Monitors department’s overall service, interaction with other departments, and teamwork daily, and takes action to improve
LAWS, REGULATIONS, AND POLICIES
· Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation
EMPLOYEE RELATIONS
· Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel
· Keeps effective internal communications, including daily meetings with all staff to ensure optimum teamwork and productivity
· Looks for ways to motivate and challenge employees
· Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities
HEALTH AND SAFETY
· Adheres to all health, sanitation, and food safety rules and regulations, and makes sure that all staff adheres to these
· Ensures that all potential and real hazards are reported and reduced immediately
· Fully understands the hotel’s fire and emergency procedures
· Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees
· Ensures that employees work in a safe manner that does not harm or injure themselves or others
· Stimulates and encourages a general awareness of health and safety
· Anticipates possible and probable hazards and conditions and either correct them or takes action to prevent them from happening
· Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department
MISCELLANEOUS
· Develops guest/market-oriented menus, and changes menus regularly to reflect local, seasonal, and national trends
· Attends restaurant and/or catering fairs and conferences regularly to develop food knowledge
· Monitors industry trends and recommends appropriate action to maintain the competitive status and profitability
· Monitors competitions’ pricing and menus
· Reviews and follows-up on food sales statistics per menu item
· Recommends better operational practices, procedures, and concepts to the Food and Beverage Manager
· Conducts formal tasting as part of new recipe development and product testing regularly
·
Prepares report to develop a more
informative database for improved management decision making, and critical evaluation of work activities and preparation techniques
· Minimises spoilage, waste, and overproduction
· Controls payroll cost
· Assists in the review, selection, determination of specifications, and pricing of proposed hotel menus
· Works pro-actively to minimize complaints from guests
· Informs food and beverage staff of applicable food laws and limitations within policies and guidelines
· Follows up with Restaurant Manager to determine guest satisfaction; measure these results and establish strategies to improve the food quality
· Checks the restaurant reservations and VIP list
· Prepares the food production department’s business plan
· Attend meetings and training required by the Food and Beverage Manager
· Assist colleagues to perform similar or related jobs when necessary
· Accepts flexible work schedule necessary for uninterrupted service to hotel guests
· Maintains own working area, materials, and company properties clean, tidy, and in good shape; reports defective materials and equipment to the appropriate individual
· Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of its own job function
· Is well updated on, and possesses solid knowledge of the following:
- Hotel fire and emergency procedures
- Hotel health and safety policies and procedures
- Current licensing relating to own department
- Hotel and restaurant corporate marketing and promotional programs
- Corporate clients and clients generating high business volume
- Union agreements
MANAGE FOOD PRODUCTION AND PROVIDE THE HIGHEST FOOD QUALITY
· Manages all activities in the kitchen, including production, stewarding, and management of food production staff
· Maximises guest satisfaction by providing the highest food quality consistent with cost control and profitability margins of the hotel kitchen
· Assures adherence to Rezidor standards of food quality, preparation, recipes, and presentation
· Assures proper staffing and adequate supplies for all stations
· Oversees all food production-related areas
· Co-ordinate activities, time and communicate priorities to ensure correct preparation and delivery time to provide food for functions, a la carte, groups, breakfasts, and rooms service
· Maintains product consistency by conducting inspections of seasonings, portions, and food appearance, and follows-up appropriately
· Oversees inventory disbursement of all food supplies
· Controls and orders all fresh products and dry storage items required by kitchen and related departments to ensure correct quality and par stock
· Monitors and facilitates communication between kitchen production and service staff
· Assures that proper safety, hygiene, and sanitation practices are followed
· Co-ordinates operation of the kitchen with other food and beverage departments
· Together with Food and Beverage Manager, and Director of Sales, makes suggestions for sales promotions with food and beverage and to increase sales
· Ensures readiness and compliance in case of last-minute changes to reservations
· Ensures that prices and portions are offered in accordance with food and beverage profit objectives
MANAGE FOOD PRODUCTION STAFF, AND STEWARD FUNCTION
· Manages all food production staff and the steward function
· Utilises leadership skills and motivation to maximize employee productivity and satisfaction
· Challenges employees to achieve optimum quality while minimizing cost
· Monitors department’s overall service, interaction with other departments, and teamwork daily, and takes action to improve
LAWS, REGULATIONS, AND POLICIES
· Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation
EMPLOYEE RELATIONS
· Fosters and develops effective employee relations between kitchen production and restaurant service, as well as with other departments within the hotel
· Keeps effective internal communications, including daily meetings with all staff to ensure optimum teamwork and productivity
· Looks for ways to motivate and challenge employees
· Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities
HEALTH AND SAFETY
· Adheres to all health, sanitation, and food safety rules and regulations, and makes sure that all staff adheres to these
· Ensures that all potential and real hazards are reported and reduced immediately
· Fully understands the hotel’s fire and emergency procedures
· Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees
· Ensures that employees work in a safe manner that does not harm or injure themselves or others
· Stimulates and encourages a general awareness of health and safety
· Anticipates possible and probable hazards and conditions and either correct them or takes action to prevent them from happening
· Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department
MISCELLANEOUS
· Develops guest/market-oriented menus, and changes menus regularly to reflect local, seasonal, and national trends
· Attends restaurant and/or catering fairs and conferences regularly to develop food knowledge
· Monitors industry trends and recommends appropriate action to maintain the competitive status and profitability
· Monitors competitions’ pricing and menus
· Reviews and follows-up on food sales statistics per menu item
· Recommends better operational practices, procedures, and concepts to the Food and Beverage Manager
· Conducts formal tasting as part of new recipe development and product testing regularly
·
Prepares report to develop a more
informative database for improved management decision making, and critical evaluation of work activities and preparation techniques
· Minimises spoilage, waste, and overproduction
· Controls payroll cost
· Assists in the review, selection, determination of specifications, and pricing of proposed hotel menus
· Works pro-actively to minimize complaints from guests
· Informs food and beverage staff of applicable food laws and limitations within policies and guidelines
· Follows up with Restaurant Manager to determine guest satisfaction; measure these results and establish strategies to improve the food quality
· Checks the restaurant reservations and VIP list
· Prepares the food production department’s business plan
· Attend meetings and training required by the Food and Beverage Manager
· Assist colleagues to perform similar or related jobs when necessary
· Accepts flexible work schedule necessary for uninterrupted service to hotel guests
· Maintains own working area, materials, and company properties clean, tidy, and in good shape; reports defective materials and equipment to the appropriate individual
· Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of its own job function
· Is well updated on, and possesses solid knowledge of the following:
- Hotel fire and emergency procedures
- Hotel health and safety policies and procedures
- Current licensing relating to own department
- Hotel and restaurant corporate marketing and promotional programs
- Corporate clients and clients generating high business volume
- Union agreements