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Summary
Food & Beverage Manager FS
Salary Competitive salary
Schedule Full Time
Experience Minimum 5 years of experience
Location Mosi-oa-Tunya National Park, Livingstone, Zambia

Food & Beverage Manager FS


Description

The Food & Beverage Manager will be responsible for the strategic initiatives of the Food & Beverage Service Department tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

1.

Ensure the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.

2.

Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

3.

Develops and implements strategies where key food and beverage metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.

4.

Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.

5.

Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.

6.

Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.

7.

Establish and deliver effective programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.

8.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

The Food & Beverage Manager will be responsible for the strategic initiatives of the Food & Beverage Service Department tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

1.

Ensure the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.

2.

Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

3.

Develops and implements strategies where key food and beverage metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.

4.

Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.

5.

Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.

6.

Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.

7.

Establish and deliver effective programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.

8.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.


Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 5 years of experience
Location Mosi-oa-Tunya National Park, Livingstone, Zambia

Skills
Excellent Food & Beverage hotel or resort experience
Micros knowledge and experience
Cost control essential
By applying you confirm you have these skills.

expired job post

Mosi-oa-Tunya National Park, Livingstone, Zambia