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Meeting & Events Manager

Summary
Meeting & Events Manager
Salary Competitive salary
Schedule Full Time
Experience Minimum 3 years of experience
Location Mosi-oa-Tunya National Park, Livingstone, Zambia

Meeting & Events Manager


Description

The Meetings & Events Manager will be responsible for the strategic initiatives of the Meeting & Events Department tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

Ensure the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.

Working proactively to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.

Develops and implements strategies where the meeting & events department metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.

Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.

Prepares and is responsible for the departmental budget, ensuring that sales targets are realized, that costs and departmental inventory is controlled, that target productivity and performance levels are attained.

Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.

Establish and deliver effective programmes that advances sales and profitability, which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

The Meetings & Events Manager will be responsible for the strategic initiatives of the Meeting & Events Department tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests, fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

Ensure the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.

Working proactively to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.

Develops and implements strategies where the meeting & events department metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.

Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.

Prepares and is responsible for the departmental budget, ensuring that sales targets are realized, that costs and departmental inventory is controlled, that target productivity and performance levels are attained.

Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.

Establish and deliver effective programmes that advances sales and profitability, which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.


Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 3 years of experience
Location Mosi-oa-Tunya National Park, Livingstone, Zambia

Skills
Proven experience in Meetings & Events
Strong problem solving capabilities
Exceptional guest service skills
By applying you confirm you have these skills.

expired job post

Mosi-oa-Tunya National Park, Livingstone, Zambia