Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies
§ Assists the Director Culinary in managing to meet financial and guest satisfaction goals
Ensures quality and consistency in the preparation and presentation of menu items
§ Conducts food inventory and makes orders to meet demand of restaurant outlets and banquet departments
§ Participates in food tastings and reviews competition menus to share input and suggestions with Director Culinary
§ Maintains menu recipes and instructs kitchen staff on preparation of menu items to recipe
§ Maintains product consistency by conducting inspections of seasonings, portion and appearance of food
§ Coordinates service with restaurant and banquet operations
Manages the kitchen operation
§ Monitors uniform and professional appearance of Kitchen staff to meet safety, presentation, and other requirements of each outlet
§ Complete assigned kitchen projects in a timely and professional manner
§ Ensures that proper sanitation practices and documentation are followed to meet or exceed food safety guidelines
Supports Food & Beverage Outlets
§ Works closely with Director Culinary to ensure success banquet and outlets
§ Manages Food & Beverage Outlets as needed
§ Assists in training restaurant kitchen staff
Assists in planning and preparation of banquet and off-site events
§ Attends banquet meetings concerning event menus and food presentation
§ Manages food delivery, kitchen staffing, and preparation setup of food preparation stations for off-site catered events
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
§ Communicates and reinforces the vision for Yes I Can! service to employees
§ Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
§ Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork
Adheres to hotel policies and procedures
§ Keep Manager promptly and fully informed of all problems or unusual matters of significance
§ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
§ Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
§ At all times projects a favorable image of the Hotel to the public
§ Abide by all Brand rules and regulations
§ Adhere to all Brand policies and procedures
§ Actively support and promote Workplace Health and Safety within the work environment
§ Perform any other reasonable duties as directed by your Department Head, the General Manager or his/her designate
Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies
§ Assists the Director Culinary in managing to meet financial and guest satisfaction goals
Ensures quality and consistency in the preparation and presentation of menu items
§ Conducts food inventory and makes orders to meet demand of restaurant outlets and banquet departments
§ Participates in food tastings and reviews competition menus to share input and suggestions with Director Culinary
§ Maintains menu recipes and instructs kitchen staff on preparation of menu items to recipe
§ Maintains product consistency by conducting inspections of seasonings, portion and appearance of food
§ Coordinates service with restaurant and banquet operations
Manages the kitchen operation
§ Monitors uniform and professional appearance of Kitchen staff to meet safety, presentation, and other requirements of each outlet
§ Complete assigned kitchen projects in a timely and professional manner
§ Ensures that proper sanitation practices and documentation are followed to meet or exceed food safety guidelines
Supports Food & Beverage Outlets
§ Works closely with Director Culinary to ensure success banquet and outlets
§ Manages Food & Beverage Outlets as needed
§ Assists in training restaurant kitchen staff
Assists in planning and preparation of banquet and off-site events
§ Attends banquet meetings concerning event menus and food presentation
§ Manages food delivery, kitchen staffing, and preparation setup of food preparation stations for off-site catered events
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
§ Communicates and reinforces the vision for Yes I Can! service to employees
§ Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
§ Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork
Adheres to hotel policies and procedures
§ Keep Manager promptly and fully informed of all problems or unusual matters of significance
§ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
§ Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
§ At all times projects a favorable image of the Hotel to the public
§ Abide by all Brand rules and regulations
§ Adhere to all Brand policies and procedures
§ Actively support and promote Workplace Health and Safety within the work environment
§ Perform any other reasonable duties as directed by your Department Head, the General Manager or his/her designate