Employee Records
Security Officer
Radisson Blu Residence Nairobi, Arboretum-Human Resources
Security Officer
Radisson Blu Residence Nairobi, Arboretum-Human Resources
Full Time
5 Years Experience
Coins Icon Competitive salary
Security Officer
Radisson Blu Residence Nairobi, Arboretum-Human Resources

Full Time
5 Years Experience
Coins Icon Competitive salary
Skills
Training Experience
Microsoft Office
Fluent in English
Description
TASKS, DUTIES AND RESPONSIBILITIES

 

PROVIDE A SAFE AND SECURE HOTEL FOR GUESTS AND EMPLOYEES

  • Security officer is mandated to be present at all times at staff entrance when the staff are entering or leaving the hotel.
  • He / She must position at main vehicle entrance to monitor and corrects any anomaly occurring
  • He/ She must write incident report, update in the OB print and file, fill in weekly incident tablet for reference.
  • Co-ordinate with police agencies in the investigation and handling, accidents etc. involving employees and guest.
  • Patrols the hotel in regular basis and documents activities in accordance with corporate safety and security policies and procedures
  • Ensures and Enforce security controls i.e. searching Employees, when leaving and during the course of duty during investigation.
  • Ensure safety of the guest within the hotel premises and advise them of their safety while outside the hotel
  • Attends required hotel meetings to keep abreast of in-house activities / promotions and events: - maintain communication with other departments throughout the hotel.
  • Maintain order at the lobby by ensuring that no illegal business takes place and ensure that guests are comfortable.
  • Ensure that routines and procedure to securely close down the different outlets at the end of opening time.
  • Ensure that all meeting rooms and exhibits room are secured to keep unauthorized individuals out of the area and prevent theft.
  • Completes daily security log, including pertinent information from the shift.
  • Reports to security manager immediately of any customer complaints.
  • Attends departmental meeting as required to communicate effectively with all accounting personnel to ensure that they are kept current with pertinent hotel information and activities.
  • Ensure that hotel guests are not harassed by undesirable persons within the hotel and its immediate surroundings.
  • Enforce control of hotel properties in all departments i.e. Housekeeping, laundry, Fitness Centre, F&B Outlets, Engineering to ensure no hotel property is stolen.
  • Ensure compliance with fire, safety and emergency procedures.
  • Inspect on a regular basis the security protective installation i.e. alarms system, floor emergency exits etc.
  • Demonstrate an understanding and an awareness of all policies and procedures relating to health, Hygiene and fire life safety.
  • Familiarize yourself with emergency and evacuation procedures.
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the SS/SM.
  • Patrols the hotel on a regular basis and documents activities in accordance with corporate safety and security policies and procedures.
  • Handles complaints, investigates, and thoroughly reports on guest or employee injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other safety and security related issues.
  • Ensures that routines and procedures are in place to keep all hotel entrances and exits are locked and unlocked per hotel policy.
  • Maintains hotel key management procedures and ensures that all keys are accountable and only authorized persons have access to keys
  • Ensures that all potential and real hazards are communicated and taken care of immediately.
TASKS, DUTIES AND RESPONSIBILITIES

 

PROVIDE A SAFE AND SECURE HOTEL FOR GUESTS AND EMPLOYEES

  • Security officer is mandated to be present at all times at staff entrance when the staff are entering or leaving the hotel.
  • He / She must position at main vehicle entrance to monitor and corrects any anomaly occurring
  • He/ She must write incident report, update in the OB print and file, fill in weekly incident tablet for reference.
  • Co-ordinate with police agencies in the investigation and handling, accidents etc. involving employees and guest.
  • Patrols the hotel in regular basis and documents activities in accordance with corporate safety and security policies and procedures
  • Ensures and Enforce security controls i.e. searching Employees, when leaving and during the course of duty during investigation.
  • Ensure safety of the guest within the hotel premises and advise them of their safety while outside the hotel
  • Attends required hotel meetings to keep abreast of in-house activities / promotions and events: - maintain communication with other departments throughout the hotel.
  • Maintain order at the lobby by ensuring that no illegal business takes place and ensure that guests are comfortable.
  • Ensure that routines and procedure to securely close down the different outlets at the end of opening time.
  • Ensure that all meeting rooms and exhibits room are secured to keep unauthorized individuals out of the area and prevent theft.
  • Completes daily security log, including pertinent information from the shift.
  • Reports to security manager immediately of any customer complaints.
  • Attends departmental meeting as required to communicate effectively with all accounting personnel to ensure that they are kept current with pertinent hotel information and activities.
  • Ensure that hotel guests are not harassed by undesirable persons within the hotel and its immediate surroundings.
  • Enforce control of hotel properties in all departments i.e. Housekeeping, laundry, Fitness Centre, F&B Outlets, Engineering to ensure no hotel property is stolen.
  • Ensure compliance with fire, safety and emergency procedures.
  • Inspect on a regular basis the security protective installation i.e. alarms system, floor emergency exits etc.
  • Demonstrate an understanding and an awareness of all policies and procedures relating to health, Hygiene and fire life safety.
  • Familiarize yourself with emergency and evacuation procedures.
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the SS/SM.
  • Patrols the hotel on a regular basis and documents activities in accordance with corporate safety and security policies and procedures.
  • Handles complaints, investigates, and thoroughly reports on guest or employee injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other safety and security related issues.
  • Ensures that routines and procedures are in place to keep all hotel entrances and exits are locked and unlocked per hotel policy.
  • Maintains hotel key management procedures and ensures that all keys are accountable and only authorized persons have access to keys
  • Ensures that all potential and real hazards are communicated and taken care of immediately.