· Performs a variety of duties to assist hotel guests and patrons such as:
o Driving safely and secure
o Unloading and loading baggage
o Giving directions and answering inquiries
· Maintains the vehicle clean.
· Respects all safety procedures and traffic codes.
· Reports to supervisor if any damage of the luggage.
· Provides and maintains the highest standard of guest care and service.
· Maintains a high standard of personal hygiene and grooming at all times.
· Ensures that designated uniform is worn, well pressed and in a good state of repair and to ensure that name badge is worn at all times.
· Have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner.
· Handle any guest complaints or problems promptly and to ensure that all resolved / unresolved incidents are reported to the Supervisor.
· Ensures company, hotel and statutory rules, regulations and policies are adhered to at all times.
· Acts on your responsibilities for Health and Safety and work.
· Be security conscious with respect to guest, staff and hotel property / welfare and to report suspicious circumstances to the Supervisor.
· Follows all procedures set up for the protection of the environment.
· Performs a variety of duties to assist hotel guests and patrons such as:
o Driving safely and secure
o Unloading and loading baggage
o Giving directions and answering inquiries
· Maintains the vehicle clean.
· Respects all safety procedures and traffic codes.
· Reports to supervisor if any damage of the luggage.
· Provides and maintains the highest standard of guest care and service.
· Maintains a high standard of personal hygiene and grooming at all times.
· Ensures that designated uniform is worn, well pressed and in a good state of repair and to ensure that name badge is worn at all times.
· Have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner.
· Handle any guest complaints or problems promptly and to ensure that all resolved / unresolved incidents are reported to the Supervisor.
· Ensures company, hotel and statutory rules, regulations and policies are adhered to at all times.
· Acts on your responsibilities for Health and Safety and work.
· Be security conscious with respect to guest, staff and hotel property / welfare and to report suspicious circumstances to the Supervisor.
· Follows all procedures set up for the protection of the environment.