Participates in the development and implementation of business strategies for the hotel which are aligned with Carlson’s overall mission, vision values and strategies

§  Participates in the development of the hotel’s business strategies

§  Develops and implements accounting and financial strategies that support achievement of the hotel’s goals

§  Monitors status regularly and adjusts strategies as appropriate

§  Develops the annual budget in conjunction with the Executive Committee

§  Develops and implements financial and purchasing strategies which are aligned with the hotel’s objectives and internal control practices

§  Reviews and analyzes business strategies throughout the hotel to ensure alignment with the hotel’s financial objectives

Consults with management on strategies to optimize financial results

§  Counsels management teams on ways to maximize profits and cash flow;  analyzes actual practices and data and suggests alternative strategies for managing their business

§  Provides management with reports and information that can be used as a basis for improved decision making

§  Develops annual operating and capital budget by working with department managers; analyzes budget variances and recommends strategies for improvement

§  Supports the operation of the hotel by overseeing the purchasing function

§  Coordinates  the implementation of IT systems on-site; works with Corporate Office to ensure that systems adhere to Carlson Hotels standards and configuration

§  Responsible for communication between hotel management and owners

Develops and implements financial strategies and accounting practices and performs a variety of control functions

§  Maximizes cash flow by proactively managing accounts payable and accounts receivable functions

§  Works with Carlson Hotels Accounting in the resolution of accounting issues at the hotel and in the preparation of hotel financial statements and reports

§  Ensures that accounting practices adhere to legal requirements and Carlson Hotels standards including:

• Preparing and filing of tax and license information returns
• Providing internal and external auditors with the information they need and implementing their recommendations

§  Aligns practices with internal and external audit recommendations

§  Develops controls which are complementary to the delivery of 100% Guest Satisfaction

§  Articulates policies and audits compliance of cash handling and credit positions and credit

§  Reviews and maintains accurate files on all contractual obligations

Develops and implements strategies and practices which support employee engagement

§  Recruits and selects qualified candidates

§  Provides employees with the orientation and training needed to understand expectations and perform job responsibilities

§  Communicates performance expectations and provides employees with on-going feedback

§  Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

§  Drives employee engagement through the creation and implementation of departmental action plans

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.  Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

§  Communicates and reinforces the vision for Yes I Can! service to employees

§  Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis

§  Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

§  Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services

§  Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork

Adheres to hotel policies and procedures

§  Attends work on time and as scheduled

§  Follows hotel grooming and hygiene standards

§  Performs other duties and tasks as directed

§  Maintains safe working conditions within the department and Hotel

§  Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance

§  Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position

§  Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment

§  At all times projects a favourable image of the Hotel to the public

Participates in the development and implementation of business strategies for the hotel which are aligned with Carlson’s overall mission, vision values and strategies

§  Participates in the development of the hotel’s business strategies

§  Develops and implements accounting and financial strategies that support achievement of the hotel’s goals

§  Monitors status regularly and adjusts strategies as appropriate

§  Develops the annual budget in conjunction with the Executive Committee

§  Develops and implements financial and purchasing strategies which are aligned with the hotel’s objectives and internal control practices

§  Reviews and analyzes business strategies throughout the hotel to ensure alignment with the hotel’s financial objectives

Consults with management on strategies to optimize financial results

§  Counsels management teams on ways to maximize profits and cash flow;  analyzes actual practices and data and suggests alternative strategies for managing their business

§  Provides management with reports and information that can be used as a basis for improved decision making

§  Develops annual operating and capital budget by working with department managers; analyzes budget variances and recommends strategies for improvement

§  Supports the operation of the hotel by overseeing the purchasing function

§  Coordinates  the implementation of IT systems on-site; works with Corporate Office to ensure that systems adhere to Carlson Hotels standards and configuration

§  Responsible for communication between hotel management and owners

Develops and implements financial strategies and accounting practices and performs a variety of control functions

§  Maximizes cash flow by proactively managing accounts payable and accounts receivable functions

§  Works with Carlson Hotels Accounting in the resolution of accounting issues at the hotel and in the preparation of hotel financial statements and reports

§  Ensures that accounting practices adhere to legal requirements and Carlson Hotels standards including:

• Preparing and filing of tax and license information returns
• Providing internal and external auditors with the information they need and implementing their recommendations

§  Aligns practices with internal and external audit recommendations

§  Develops controls which are complementary to the delivery of 100% Guest Satisfaction

§  Articulates policies and audits compliance of cash handling and credit positions and credit

§  Reviews and maintains accurate files on all contractual obligations

Develops and implements strategies and practices which support employee engagement

§  Recruits and selects qualified candidates

§  Provides employees with the orientation and training needed to understand expectations and perform job responsibilities

§  Communicates performance expectations and provides employees with on-going feedback

§  Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

§  Drives employee engagement through the creation and implementation of departmental action plans

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.  Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

§  Communicates and reinforces the vision for Yes I Can! service to employees

§  Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis

§  Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

§  Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services

§  Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork

Adheres to hotel policies and procedures

§  Attends work on time and as scheduled

§  Follows hotel grooming and hygiene standards

§  Performs other duties and tasks as directed

§  Maintains safe working conditions within the department and Hotel

§  Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance

§  Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position

§  Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment

§  At all times projects a favourable image of the Hotel to the public