At the Radisson Blu Resort & Spa, Golden Sands, we are currently in search of a Reservations Agent to join our team.

Duties and Responsibilities include but not limited to

• Act as the primary point of contact for potential guests enquiring about accommodation.
• Handling guest queries efficiently through telephone and email communication.
• Deliver a high standard of service to ensure memorable moments
• Process direct reservations, as well as those received from third parties and industry partners
• Ensure effective communication of reservation details across all departments.
• Adhering to internal policies and procedures

The Ideal Candidate

• Strong attention to detail, logical thinking, and multitasking skills
• Well organised with excellent time management abilities
• Motivated, enthusiastic, and a strong team player
• Able to work well under pressure and meet deadlines
• Sales-oriented and customer-focused with a proactive approach
• Professional in appearance and behaviour, reflecting the values of the company
• Fluent in spoken and written English
• Proficient in Microsoft Word, Excel, and Opera reservation system
• Knowledgeable in online booking extranets and tour operator reservations 

At the Radisson Blu Resort & Spa, Golden Sands, we are currently in search of a Reservations Agent to join our team.

Duties and Responsibilities include but not limited to

• Act as the primary point of contact for potential guests enquiring about accommodation.
• Handling guest queries efficiently through telephone and email communication.
• Deliver a high standard of service to ensure memorable moments
• Process direct reservations, as well as those received from third parties and industry partners
• Ensure effective communication of reservation details across all departments.
• Adhering to internal policies and procedures

The Ideal Candidate

• Strong attention to detail, logical thinking, and multitasking skills
• Well organised with excellent time management abilities
• Motivated, enthusiastic, and a strong team player
• Able to work well under pressure and meet deadlines
• Sales-oriented and customer-focused with a proactive approach
• Professional in appearance and behaviour, reflecting the values of the company
• Fluent in spoken and written English
• Proficient in Microsoft Word, Excel, and Opera reservation system
• Knowledgeable in online booking extranets and tour operator reservations