An opportunity has arisen within our Front Office department for a Receptionist to join our dynamic team at the Radisson Blu Resort & Spa, Golden Sands.

The Receptionist will be reporting directly to the Front Office Manager and will be trained to deliver a ‘Yes I Can’ service in a way that guests’ expectations are met and exceeded to.

Key Responsibilities include but are not limited to:

§  Check-in and Check-out guests in line with hotels policies and procedures as well as brand standards;

§  Manage effectively and efficiently guest requests and other enquiries;

§  Maintain current knowledge of hotel services, special promotional offers, VIP arrivals as well as on-going activities within the Resort;

§  Handle and direct general internal and external calls including taking guests reservations when necessary.

The selected candidate will be expected to demonstrate a genuine and positive ‘Yes I Can’ attitude backed with a solid understanding of guest satisfaction practices and quality standards. He/she must be able to communicate effectively with various stakeholders as well as possess a strong work ethic, ambition and willingness to learn. In addition, applicants for this role should be reliable and able to work flexible shifts. Fluency in English is a must whilst experience within a similar hotel environment will be considered as an asset. 

An opportunity has arisen within our Front Office department for a Receptionist to join our dynamic team at the Radisson Blu Resort & Spa, Golden Sands.

The Receptionist will be reporting directly to the Front Office Manager and will be trained to deliver a ‘Yes I Can’ service in a way that guests’ expectations are met and exceeded to.

Key Responsibilities include but are not limited to:

§  Check-in and Check-out guests in line with hotels policies and procedures as well as brand standards;

§  Manage effectively and efficiently guest requests and other enquiries;

§  Maintain current knowledge of hotel services, special promotional offers, VIP arrivals as well as on-going activities within the Resort;

§  Handle and direct general internal and external calls including taking guests reservations when necessary.

The selected candidate will be expected to demonstrate a genuine and positive ‘Yes I Can’ attitude backed with a solid understanding of guest satisfaction practices and quality standards. He/she must be able to communicate effectively with various stakeholders as well as possess a strong work ethic, ambition and willingness to learn. In addition, applicants for this role should be reliable and able to work flexible shifts. Fluency in English is a must whilst experience within a similar hotel environment will be considered as an asset.