At Radisson Hotel Group, we believe in growing talent and that people are at the heart of everything we do. If you're looking for an exciting opportunity to develop your leadership career in hospitality and contribute to unforgettable guest experiences, this could be your moment to Make Every Moment Matter.

We’re looking for an Operations Manager who is passionate about creating welcoming environments, developing teams, and delivering operational excellence, with a strong focus on Food & Beverage.

What You’ll Be Doing

Operational Excellence

• Lead daily hotel operations across Food & Beverage, ensuring smooth coordination and consistently high standards.
• Be a visible, supportive presence in the hotel, resolving issues with empathy, professionalism, and a focus on guest satisfaction.

F&B Vision and Innovation

• Oversee the smooth running of F&B operations, ensuring every guest receives a high-quality service experience.
• Work proactively with Outlet Managers and key stakeholders to maximise guest satisfaction, addressing enquiries and concerns with a responsive, solutions-focused approach.
• Implement strategies to communicate and deliver key performance metrics across the department.
• Collaborate with teams and stakeholders to manage the full team lifecycle—fostering a culture of growth, accountability, and development.
• Deliver on the hotel’s business plan and budget, optimising revenue, productivity, and guest value.
• Build and maintain strong working relationships with internal and external stakeholders.
• Regularly review operations and business performance, offering insight and recommendations to enhance financial results and overall value.
• Ensure full compliance with all legal, health & safety, and audit requirements, including proactive follow-up and documentation.

Team Leadership and Development

• Promote an inclusive, values-led culture where everyone feels empowered to thrive.
• Support and grow your team through regular coaching, meaningful feedback, and recognition.
• Foster strong collaboration across departments to deliver a seamless and consistent guest journey.

Financial and Strategic Impact

• Manage departmental budgets with a balanced focus on cost control, guest value, and performance.
• Use data, reports, and market insight to inform decisions and shape forward-thinking operational strategies.
• Work closely with the General Manager to align on key goals, priorities, and commercial opportunities.

Guest Experience and Continuous Improvement

• Create memorable moments by listening to guests and elevating their experiences through meaningful service.
• Monitor quality assurance processes and guest feedback to identify opportunities for improvement.

What You Bring

• Experience in hotel operations, with a strong focus on Food & Beverage.
• A collaborative leadership style that prioritises inclusion, development, and wellbeing.
• A hands-on approach and the ability to manage shifting priorities in a dynamic environment.
• Commercial acumen with the ability to balance guest satisfaction and business success.
• Excellent interpersonal and communication skills.
• Experience in resort hotel operations is an advantage.
• EU citizenship or the right to work in the EU is essential.

Why Join Radisson Hotel Group?

We are many minds with one mindset: to create a better, more connected world through hospitality. With global career pathways, industry-leading training, and a people-first culture, this is a place to grow your future.

Say Yes I Can! and apply today.

At Radisson Hotel Group, we believe in growing talent and that people are at the heart of everything we do. If you're looking for an exciting opportunity to develop your leadership career in hospitality and contribute to unforgettable guest experiences, this could be your moment to Make Every Moment Matter.

We’re looking for an Operations Manager who is passionate about creating welcoming environments, developing teams, and delivering operational excellence, with a strong focus on Food & Beverage.

What You’ll Be Doing

Operational Excellence

• Lead daily hotel operations across Food & Beverage, ensuring smooth coordination and consistently high standards.
• Be a visible, supportive presence in the hotel, resolving issues with empathy, professionalism, and a focus on guest satisfaction.

F&B Vision and Innovation

• Oversee the smooth running of F&B operations, ensuring every guest receives a high-quality service experience.
• Work proactively with Outlet Managers and key stakeholders to maximise guest satisfaction, addressing enquiries and concerns with a responsive, solutions-focused approach.
• Implement strategies to communicate and deliver key performance metrics across the department.
• Collaborate with teams and stakeholders to manage the full team lifecycle—fostering a culture of growth, accountability, and development.
• Deliver on the hotel’s business plan and budget, optimising revenue, productivity, and guest value.
• Build and maintain strong working relationships with internal and external stakeholders.
• Regularly review operations and business performance, offering insight and recommendations to enhance financial results and overall value.
• Ensure full compliance with all legal, health & safety, and audit requirements, including proactive follow-up and documentation.

Team Leadership and Development

• Promote an inclusive, values-led culture where everyone feels empowered to thrive.
• Support and grow your team through regular coaching, meaningful feedback, and recognition.
• Foster strong collaboration across departments to deliver a seamless and consistent guest journey.

Financial and Strategic Impact

• Manage departmental budgets with a balanced focus on cost control, guest value, and performance.
• Use data, reports, and market insight to inform decisions and shape forward-thinking operational strategies.
• Work closely with the General Manager to align on key goals, priorities, and commercial opportunities.

Guest Experience and Continuous Improvement

• Create memorable moments by listening to guests and elevating their experiences through meaningful service.
• Monitor quality assurance processes and guest feedback to identify opportunities for improvement.

What You Bring

• Experience in hotel operations, with a strong focus on Food & Beverage.
• A collaborative leadership style that prioritises inclusion, development, and wellbeing.
• A hands-on approach and the ability to manage shifting priorities in a dynamic environment.
• Commercial acumen with the ability to balance guest satisfaction and business success.
• Excellent interpersonal and communication skills.
• Experience in resort hotel operations is an advantage.
• EU citizenship or the right to work in the EU is essential.

Why Join Radisson Hotel Group?

We are many minds with one mindset: to create a better, more connected world through hospitality. With global career pathways, industry-leading training, and a people-first culture, this is a place to grow your future.

Say Yes I Can! and apply today.