Meeting & Events Service Manager

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! here at the Radisson Blu Royal Viking Hotel, we’re looking for first class people just like you!

At Radisson Blu Royal Viking Hotel, we are one team and make memorable moments for our guests.
Our Meeting & Events Service Manager need to motivate through inspirational leadership, a passion for success and driving empowerment.

Building loyal relationships with clients and guests, sophistication and style is what we are looking for.

Key Responsibilities of Meeting & Service Manager:

• Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching and mentoring team members.
• Maximises revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel
• Supports the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office
• Delivers a pro-active sales culture within the Office to ensure all budgeted revenues are achieved
• Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience
• People developer/exporter

• Proficient in all Meeting & Events procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities and attention to detail

Meeting & Events Service Manager

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! here at the Radisson Blu Royal Viking Hotel, we’re looking for first class people just like you!

At Radisson Blu Royal Viking Hotel, we are one team and make memorable moments for our guests.
Our Meeting & Events Service Manager need to motivate through inspirational leadership, a passion for success and driving empowerment.

Building loyal relationships with clients and guests, sophistication and style is what we are looking for.

Key Responsibilities of Meeting & Service Manager:

• Manages the Meetings & Events team members and supports the Head of Department in implementing training plans, coaching and mentoring team members.
• Maximises revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel
• Supports the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office
• Delivers a pro-active sales culture within the Office to ensure all budgeted revenues are achieved
• Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience
• People developer/exporter

• Proficient in all Meeting & Events procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities and attention to detail