The Radisson Blu Scandinavia Hotel is seeking a skilled and detail-oriented IT/AV Technician to join our dynamic team. In this role, you will be responsible for setting up, operating, and maintaining audio-visual equipment for our extensive conference facilities. Your expertise will ensure that all events run smoothly and provide a high-quality experience for our guests.

The role of an IT/AV Technician is much more than just setting up equipment; it involves a commitment to ensuring that everything works as it should but where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As IT/AV Technician, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the IT/AV Technician:

• Set up and operate audio-visual equipment for conferences, meetings, and events.
• Collaborate with event planners and clients to understand their AV requirements and provide tailored solutions.
• Perform routine maintenance and troubleshooting of AV equipment to ensure optimal performance.
• Assist in the design and layout of AV systems for various event configurations.
• Monitor and manage sound and lighting during events to ensure high-quality presentations.
• Provide technical support to clients and guests, addressing any issues that arise promptly and professionally.
• Maintain inventory of AV equipment and assist with ordering and procurement as needed.
• Stay updated on the latest AV technologies and trends to recommend improvements and upgrades.
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
• Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
• Utilize basic IT knowledge to assist with network setup and troubleshooting, ensuring seamless connectivity for presentations and events.

Requirements of the AV/IT Technician:

• Proven experience as an AV Technician or in a similar role, preferably in a hotel or conference center setting.
• Strong knowledge of audio, video, and lighting systems.
• Familiarity with various AV equipment brands and technologies.
• Basic IT knowledge, including understanding of network setups and troubleshooting.
• Excellent troubleshooting skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work flexible hours, including evenings and weekends, as required by event schedules.
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms

The Radisson Blu Scandinavia Hotel is seeking a skilled and detail-oriented IT/AV Technician to join our dynamic team. In this role, you will be responsible for setting up, operating, and maintaining audio-visual equipment for our extensive conference facilities. Your expertise will ensure that all events run smoothly and provide a high-quality experience for our guests.

The role of an IT/AV Technician is much more than just setting up equipment; it involves a commitment to ensuring that everything works as it should but where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As IT/AV Technician, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the IT/AV Technician:

• Set up and operate audio-visual equipment for conferences, meetings, and events.
• Collaborate with event planners and clients to understand their AV requirements and provide tailored solutions.
• Perform routine maintenance and troubleshooting of AV equipment to ensure optimal performance.
• Assist in the design and layout of AV systems for various event configurations.
• Monitor and manage sound and lighting during events to ensure high-quality presentations.
• Provide technical support to clients and guests, addressing any issues that arise promptly and professionally.
• Maintain inventory of AV equipment and assist with ordering and procurement as needed.
• Stay updated on the latest AV technologies and trends to recommend improvements and upgrades.
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
• Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
• Utilize basic IT knowledge to assist with network setup and troubleshooting, ensuring seamless connectivity for presentations and events.

Requirements of the AV/IT Technician:

• Proven experience as an AV Technician or in a similar role, preferably in a hotel or conference center setting.
• Strong knowledge of audio, video, and lighting systems.
• Familiarity with various AV equipment brands and technologies.
• Basic IT knowledge, including understanding of network setups and troubleshooting.
• Excellent troubleshooting skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work flexible hours, including evenings and weekends, as required by event schedules.
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms