Radisson Dubai DAMAC Hills is looking to strengthen our team with a passionate Receptionist.
We are proud of our 481 room hotel (90 suites) overlooking the Trump Golf Course, within the DAMAC Hills Community in Dubai Land. To create many a memorable moment for our guests, we will have 4 F&B outlets - Fire Lake Grill restaurant, Hessa St. Kitchen- serving authentic Asian favourites a la carte, Hills Pool Deck and Issei – a trendy Nikkei fusion restaurant & bar, at our rooftop. In addition to the above, we also have 4 meeting & event spaces and a busy in-room dining service.
Besides being part of a talented & young team, the chosen talent will benefit from being part of Radisson Hotel Group (RHG), one of the fastest growing international chains. In addition, one of its core beliefs is, "We Grow talent, & Talent Grows Us."
Do you have an appetite for Rooms? Are you as keen as mustard where service is concerned?, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!
Key Responsibilities of the Receptionist:
·Perform all check-in and check-out tasks
·Manage online and phone reservations
·Inform customers about payment methods and verify their credit card data
·Register guests collecting necessary information (like contact details and exact dates of their stay)
·Welcome guests upon their arrival and assign rooms
·Provide information about our hotel, available rooms, rates and amenities
·Respond to clients’ complaints in a timely and professional manner
·Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
·Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
·Upsell additional facilities and services, when appropriate
·Maintain updated records of bookings and payments
Requirements of the Receptionist:
·Experience in guest relations beneficial but not essential
·Hands-on approach with a can-do work style
·Commitment to delivering exceptional guest service with a passion for
·the hospitality industry
·Ability to find creative solutions taking ownership for duties and tasks assigned
·Personal integrity, with the ability to work in an environment that demands excellence
·Experience of working with IT systems on various platforms
·Strong communication skills
·Experience in the UAE is a must.
Radisson Dubai DAMAC Hills is looking to strengthen our team with a passionate Receptionist.
We are proud of our 481 room hotel (90 suites) overlooking the Trump Golf Course, within the DAMAC Hills Community in Dubai Land. To create many a memorable moment for our guests, we will have 4 F&B outlets - Fire Lake Grill restaurant, Hessa St. Kitchen- serving authentic Asian favourites a la carte, Hills Pool Deck and Issei – a trendy Nikkei fusion restaurant & bar, at our rooftop. In addition to the above, we also have 4 meeting & event spaces and a busy in-room dining service.
Besides being part of a talented & young team, the chosen talent will benefit from being part of Radisson Hotel Group (RHG), one of the fastest growing international chains. In addition, one of its core beliefs is, "We Grow talent, & Talent Grows Us."
Do you have an appetite for Rooms? Are you as keen as mustard where service is concerned?, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!
Key Responsibilities of the Receptionist:
·Perform all check-in and check-out tasks
·Manage online and phone reservations
·Inform customers about payment methods and verify their credit card data
·Register guests collecting necessary information (like contact details and exact dates of their stay)
·Welcome guests upon their arrival and assign rooms
·Provide information about our hotel, available rooms, rates and amenities
·Respond to clients’ complaints in a timely and professional manner
·Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
·Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
·Upsell additional facilities and services, when appropriate
·Maintain updated records of bookings and payments
Requirements of the Receptionist:
·Experience in guest relations beneficial but not essential
·Hands-on approach with a can-do work style
·Commitment to delivering exceptional guest service with a passion for
·the hospitality industry
·Ability to find creative solutions taking ownership for duties and tasks assigned
·Personal integrity, with the ability to work in an environment that demands excellence
·Experience of working with IT systems on various platforms
·Strong communication skills
·Experience in the UAE is a must.