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Front Desk Agent
Radisson Hotel, Dubai Damac Hill-Rooms
Front Desk Agent
Radisson Hotel, Dubai Damac Hill-Rooms
Full Time
2
Years
Experience
To be discussed
Front Desk Agent
Radisson Hotel, Dubai Damac Hill-Rooms
Full Time
2
Years
Experience
To be discussed
Skills
Opera Experience
Fast-Paced Experience
Fluent in English
Other
Guest oriented
Customer service
Description
Radisson Dubai DAMAC Hills is looking to strengthen our team with a passionate Front Desk Agent
We are proud of our 481-room hotel (90 suites) overlooking the Trump Golf Course and, within the DAMAC Hills Community in Dubai Land. Our 481 stylish rooms and suites each feature a balcony with a charming pool, park, desert, or golf course views. For our long-stay guests, we also offer convenient amenities such as kitchenettes and laundrette to help make their extended stay comfortable. Our room types range from standard room of35 m² to two bedroom suites of 83 m².
Our hotel and all our 4 F&B outlets have been awarded the Trip Advisor Traveller’s Choice Award for 2024. Our rooms are To create many a memorable moment for our guests, we have 4 F&B outlets which are all in the top 2% ranking for restaurants in Dubai - Fire Lake Grill restaurant which is a top steakhouse, Hessa St. Kitchen- serving authentic Asian favourites a la carte, Hills Pool Deck and also Issei – a trendy Nikkei fusion restaurant & bar, at our rooftop which has managed to rank as the No.1 Peruvian restaurant in Dubai. In addition to the above, we also have 4 meeting & event spaces and a busy in-room dining service.Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As a Front Desk Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Front Desk Agent:
-Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Front Desk Agent:
-Experience in front office beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills
- Work Experience in the UAE is a must.
Radisson Dubai DAMAC Hills is looking to strengthen our team with a passionate Front Desk Agent
We are proud of our 481-room hotel (90 suites) overlooking the Trump Golf Course and, within the DAMAC Hills Community in Dubai Land. Our 481 stylish rooms and suites each feature a balcony with a charming pool, park, desert, or golf course views. For our long-stay guests, we also offer convenient amenities such as kitchenettes and laundrette to help make their extended stay comfortable. Our room types range from standard room of35 m² to two bedroom suites of 83 m².
Our hotel and all our 4 F&B outlets have been awarded the Trip Advisor Traveller’s Choice Award for 2024. Our rooms are To create many a memorable moment for our guests, we have 4 F&B outlets which are all in the top 2% ranking for restaurants in Dubai - Fire Lake Grill restaurant which is a top steakhouse, Hessa St. Kitchen- serving authentic Asian favourites a la carte, Hills Pool Deck and also Issei – a trendy Nikkei fusion restaurant & bar, at our rooftop which has managed to rank as the No.1 Peruvian restaurant in Dubai. In addition to the above, we also have 4 meeting & event spaces and a busy in-room dining service.Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As a Front Desk Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Front Desk Agent:
-Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Front Desk Agent:
-Experience in front office beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills
- Work Experience in the UAE is a must.
Front Desk Agent
Full Time
2
Years
Experience
To be discussed
Skills
Opera Experience
Fast-Paced Experience
Fluent in English
Other
Guest oriented
Customer service
Plot No.676-1061 Al Hebiah Third Al Qudra Road,Dubailand - دبي - United Arab Emirates