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Area IT Director – North & Western Europe
Radisson Hotel Group, Madrid Office- Corporate Operations
Area IT Director – North & Western Europe
Radisson Hotel Group, Madrid Office- Corporate Operations
Full Time
9
Years
Experience
Competitive salary
Area IT Director – North & Western Europe
Radisson Hotel Group, Madrid Office- Corporate Operations
Full Time
9
Years
Experience
Competitive salary
Skills
Analytical skills
Leadership
IT Management
English language
Description
The Area IT Director – North & Western Europe (NOWE) is the overall end to end accountable of all the IT solutions and services delivered across all +160 North & Western Europe properties, as well as the overall IT responsible for the field services delivered across all our properties. This includes direct responsibility over +€3m budget.
The NOWE Area IT Director high level responsibilities include:
- Coaching and support of SDMs & Local IT Managers within the area.
- Project management of Area and Central projects.
- Planning of IT activities on hotel openings, conversions and de-branding
- IT audit
- Compliance follow-up
- Education of Local IT Managers in relation to policies, standards and requirements
- Act as Local IT Manager for Area Support Office(s).
The scope of technology includes all electronic systems for processing, storage or communication of digital information deployed in a hotel or office, including but not limited to:
- Front-office systems (PMS),
- Telephone systems,
- Point-of-sales systems,
- Electronic lock systems,
- Back-office systems,
- Office Automation and e-mail systems,
- Guest High Speed Internet services
- Servers and Personal Computers,
- Local and Wide Area Networks,
- Video-systems,
- Digital Signage systems
- Smart Phones, other mobile devices,
- Printers and Fax machines, etc.,
- Etc.
Role dimension:
This is a people management role with an direct span of control of +10 FTEs and indirect one of up to 80 FTEs (Local IT & 3rd party)
NOWE Area Director facts: +160 properties across 15 countries. +10 openings planned for 2025. 8300 users & 6600 workstations and servers supported.+€3m budget responsibility.
Role requirements:
Proven experience in similar role: 3 years minimum required experience on a similar position. Overall experience +10 years.
Education: Degree in Computer Science, Information Technology, Business Administration, or a related field.
Languages: English with full understanding and skilled in both written and spoken language.Travel: 20%.
- Strong leadership skills in order to motivate effectively and to ensure that all local IT have the knowledge they need to do their jobs well
- Strong interpersonal skills, communicate with the teams, give clear instructions, and provide great customer service
- Good computer skills to analyze data and create reports
- Need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of assistance or offer guidance to other team members
- Analytical skills and the ability to interpret information from numerous sources to prepare and present reports.
Behaviors:
- Confidence with a “can do” but realistic attitude- wanting to work collaboratively.
- Flexible and adaptable to changing environment e.g. external and business challenges – extremely well organized
- Strong planning skills and commercial awareness
- Good listener and confident
- Strong leadership skills including people management, coaching, mentoring and direction setting
- Willingness to challenge the status-quo to achieve a better outcome
- Excellent interpersonal & communication skills
- Excellent decision making and problem-solving skills
Location: Spain based, Madrid preferable,
alternative Brussels based.
The Area IT Director – North & Western Europe (NOWE) is the overall end to end accountable of all the IT solutions and services delivered across all +160 North & Western Europe properties, as well as the overall IT responsible for the field services delivered across all our properties. This includes direct responsibility over +€3m budget.
The NOWE Area IT Director high level responsibilities include:
- Coaching and support of SDMs & Local IT Managers within the area.
- Project management of Area and Central projects.
- Planning of IT activities on hotel openings, conversions and de-branding
- IT audit
- Compliance follow-up
- Education of Local IT Managers in relation to policies, standards and requirements
- Act as Local IT Manager for Area Support Office(s).
The scope of technology includes all electronic systems for processing, storage or communication of digital information deployed in a hotel or office, including but not limited to:
- Front-office systems (PMS),
- Telephone systems,
- Point-of-sales systems,
- Electronic lock systems,
- Back-office systems,
- Office Automation and e-mail systems,
- Guest High Speed Internet services
- Servers and Personal Computers,
- Local and Wide Area Networks,
- Video-systems,
- Digital Signage systems
- Smart Phones, other mobile devices,
- Printers and Fax machines, etc.,
- Etc.
Role dimension:
This is a people management role with an direct span of control of +10 FTEs and indirect one of up to 80 FTEs (Local IT & 3rd party)
NOWE Area Director facts: +160 properties across 15 countries. +10 openings planned for 2025. 8300 users & 6600 workstations and servers supported.+€3m budget responsibility.
Role requirements:
Proven experience in similar role: 3 years minimum required experience on a similar position. Overall experience +10 years.
Education: Degree in Computer Science, Information Technology, Business Administration, or a related field.
Languages: English with full understanding and skilled in both written and spoken language.Travel: 20%.
- Strong leadership skills in order to motivate effectively and to ensure that all local IT have the knowledge they need to do their jobs well
- Strong interpersonal skills, communicate with the teams, give clear instructions, and provide great customer service
- Good computer skills to analyze data and create reports
- Need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of assistance or offer guidance to other team members
- Analytical skills and the ability to interpret information from numerous sources to prepare and present reports.
Behaviors:
- Confidence with a “can do” but realistic attitude- wanting to work collaboratively.
- Flexible and adaptable to changing environment e.g. external and business challenges – extremely well organized
- Strong planning skills and commercial awareness
- Good listener and confident
- Strong leadership skills including people management, coaching, mentoring and direction setting
- Willingness to challenge the status-quo to achieve a better outcome
- Excellent interpersonal & communication skills
- Excellent decision making and problem-solving skills
Location: Spain based, Madrid preferable,
alternative Brussels based.
Area IT Director – North & Western Europe
Full Time
9
Years
Experience
Competitive salary
Skills
Analytical skills
Leadership
IT Management
English language
C. de Alfonso XII, 62, 1º, 28014 Madrid, Spain