DESCRIPTION

 Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee in the Loyalty Marketing Department.

KEY RESPONSIBILITIES:

-       Supporting the loyalty marketing team with daily activities to further engage and activate members of the loyalty program with Radisson brand.

-       Follow customer lifecycle including acquisition, engagement, loyalty, and retention campaigns of the global loyalty program.

-       Ensure customer enrolment journey is well executed on all touchpoints by providing support to web and operations team.

-       Assist quality loyalty team in follow up of customer questions and feedback to continuously improve the program and benefits offered to members.

-       Provide a weekly competitive analysis and benchmark against competitors for EMEA and APAC

-       Support loyalty managers in monthly reports and presentations preparation around loyalty activity.

-       Establish and maintain archive of presentations, marketing materials and communications accessible to all internal stakeholders under central Intranet website.

-       Maintain up to date promotional folders that demonstrate all marketing activities and coverage, such as advertisements, inclusion in partner newsletters.

-       Work with the Digital Marketing team to set up online offers.

-       Support hotels with Loyalty queries or questions related to Loyalty.

-       Support B2B Loyalty team with operational task and database cleanup.

-       Play an active role and contribute ideas to the Trainee Scheme at Radisson CSO

A SUCCESSFUL CANDIDATE IS (A)/HAS:

-       Has to be enrolled in a school program in order to be eligible for the internship.

-       Fluent knowledge of English both written and spoken.

-       Proficiency in English and excellent writing skills.

-       Good communication and social skills

-       Good team player

-       Trustworthy

-       Well organized with an eye for detail – keep deadlines.

-       Flexible and co-operative

-       Excellent computer skills (Microsoft Office, mainly Excel, Word, Powerpoint)

-       Flexible and has an innovative approach to working.

-       Able to work under pressure and independently.

DESCRIPTION

 Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee in the Loyalty Marketing Department.

KEY RESPONSIBILITIES:

-       Supporting the loyalty marketing team with daily activities to further engage and activate members of the loyalty program with Radisson brand.

-       Follow customer lifecycle including acquisition, engagement, loyalty, and retention campaigns of the global loyalty program.

-       Ensure customer enrolment journey is well executed on all touchpoints by providing support to web and operations team.

-       Assist quality loyalty team in follow up of customer questions and feedback to continuously improve the program and benefits offered to members.

-       Provide a weekly competitive analysis and benchmark against competitors for EMEA and APAC

-       Support loyalty managers in monthly reports and presentations preparation around loyalty activity.

-       Establish and maintain archive of presentations, marketing materials and communications accessible to all internal stakeholders under central Intranet website.

-       Maintain up to date promotional folders that demonstrate all marketing activities and coverage, such as advertisements, inclusion in partner newsletters.

-       Work with the Digital Marketing team to set up online offers.

-       Support hotels with Loyalty queries or questions related to Loyalty.

-       Support B2B Loyalty team with operational task and database cleanup.

-       Play an active role and contribute ideas to the Trainee Scheme at Radisson CSO

A SUCCESSFUL CANDIDATE IS (A)/HAS:

-       Has to be enrolled in a school program in order to be eligible for the internship.

-       Fluent knowledge of English both written and spoken.

-       Proficiency in English and excellent writing skills.

-       Good communication and social skills

-       Good team player

-       Trustworthy

-       Well organized with an eye for detail – keep deadlines.

-       Flexible and co-operative

-       Excellent computer skills (Microsoft Office, mainly Excel, Word, Powerpoint)

-       Flexible and has an innovative approach to working.

-       Able to work under pressure and independently.