Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Radisson Hotel Group is looking for an Office Supervisor to join the Center of Excellence team in Madrid.

As the main point of contact, the primary responsibility is to ensure the efficient operation of facilities-related matters, delivering excellent internal customer service while ensuring adherence to policies and standards.

• Control and supervision of all Office operations, including subsidized training support
• Ensure optimal level of customer service for both internal and external stakeholders.
• Ensure compliance to Office policies and procedures
• Supervise the performance of the Front Office team, provide encouragement, and promote their well-being and professional development

Key Responsibilities:

• While supervising, ensure the optimal and efficient management of reception-related functions
• Oversee and pre-approve all Office expenses, ensuring cost control and necessity
• Support and ensure proper Office Onboarding and Offboarding procedures
• Maintain a strong and effective relationship with office providers
• Promote employee’s engagement by actively participating in and organizing office activities.
• Ensure maintenance, order, and tidiness in all office spaces, with everything intact and properly arranged
• Supervise subsidized training, ensuring that all necessary administrative procedures are completed with the team

Competencies and skills requirement:

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Radisson Hotel Group is looking for an Office Supervisor to join the Center of Excellence team in Madrid.

As the main point of contact, the primary responsibility is to ensure the efficient operation of facilities-related matters, delivering excellent internal customer service while ensuring adherence to policies and standards.

• Control and supervision of all Office operations, including subsidized training support
• Ensure optimal level of customer service for both internal and external stakeholders.
• Ensure compliance to Office policies and procedures
• Supervise the performance of the Front Office team, provide encouragement, and promote their well-being and professional development

Key Responsibilities:

• While supervising, ensure the optimal and efficient management of reception-related functions
• Oversee and pre-approve all Office expenses, ensuring cost control and necessity
• Support and ensure proper Office Onboarding and Offboarding procedures
• Maintain a strong and effective relationship with office providers
• Promote employee’s engagement by actively participating in and organizing office activities.
• Ensure maintenance, order, and tidiness in all office spaces, with everything intact and properly arranged
• Supervise subsidized training, ensuring that all necessary administrative procedures are completed with the team

Competencies and skills requirement: