The Radisson Hotel Group is present in over 95 countries all across the world, with a pipeline of 1.500 hotels and a team of almost 100.000 colleagues. In general, we consider ourselves a hospitality company made by people for people, and we are very proud to share 7 global culture believes, which are the heart and soul of the company, and those are the following ones:

• We deliver memorable moments every day, everywhere, every time. 
• We enjoy serving with our “Yes I Can!” spirit. 
• We grow talent, talent grows us. 
• We are many minds, with one mindset.
• We value open and direct interactions to build trust. 
• We believe anything is possible.
• We have fun in all that we do.

We are also very proud to be the largest hotel company in Asia, China and East-Africa, and the fifth largest hotel group in Europe. But those are not the only numbers that matter to us. We are also very much committed to making this world a better place and we have been active in responsible business since 1989. Just to give you some examples for that, we have reduced our energy and water footprint by 30% in the last decade, and we are very proud to work closely together with SOS Children’s Villages, which has provided save drinking water to more than 25.000 people.

THE JOB:

The Digital Experience UX & Personalization trainee will join the Digital Experience team to support Conversion Rate Optimization activities. The trainee will be responsible for analyzing customer journeys, suggesting ideas for AB testing, and assisting with the creation and ideation of web and app personalized content for target markets.

The candidate must have an analytical mindset, be curious, highly organized, think outside the box, and have UX skills. Microsoft Excel and PowerPoint skills are also necessary. Experience with Digital Analytics and A/B testing tools are nice to have. Please note the successful trainee must be enrolled in a school program to be eligible for the internship.

DURATION: 6 months, starting as soon as possible

KEY RESPONSIBILITIES:

· Design and propose A/B tests

· Create personalized content for target markets in web and app via the CMS (SDL Tridion)

· Analyse the web and app data to look for business opportunities (Adobe Analytics)

· Analyse user sessions to understand the online behaviour (Quantum Metric)

· Create reports in Excel and PowerPoint to visualize data

· Communicate data insights to the different stakeholders

· Analyse feeder markets trends, contextual information, and forecast the demand to create targeted campaigns

A SUCCESSFUL TRAINEE:

· has a sharp eye for detail and is very accurate and precise

· has good Excel, Word, and PowerPoint skills

· is fluent in English, both verbal and written

· is organized, proactive and a strong team player

· must be able to prioritise and work within tight deadlines

· is trustworthy, has a high level of passion and integrity

· can work in Europe

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

The Radisson Hotel Group is present in over 95 countries all across the world, with a pipeline of 1.500 hotels and a team of almost 100.000 colleagues. In general, we consider ourselves a hospitality company made by people for people, and we are very proud to share 7 global culture believes, which are the heart and soul of the company, and those are the following ones:

• We deliver memorable moments every day, everywhere, every time. 
• We enjoy serving with our “Yes I Can!” spirit. 
• We grow talent, talent grows us. 
• We are many minds, with one mindset.
• We value open and direct interactions to build trust. 
• We believe anything is possible.
• We have fun in all that we do.

We are also very proud to be the largest hotel company in Asia, China and East-Africa, and the fifth largest hotel group in Europe. But those are not the only numbers that matter to us. We are also very much committed to making this world a better place and we have been active in responsible business since 1989. Just to give you some examples for that, we have reduced our energy and water footprint by 30% in the last decade, and we are very proud to work closely together with SOS Children’s Villages, which has provided save drinking water to more than 25.000 people.

THE JOB:

The Digital Experience UX & Personalization trainee will join the Digital Experience team to support Conversion Rate Optimization activities. The trainee will be responsible for analyzing customer journeys, suggesting ideas for AB testing, and assisting with the creation and ideation of web and app personalized content for target markets.

The candidate must have an analytical mindset, be curious, highly organized, think outside the box, and have UX skills. Microsoft Excel and PowerPoint skills are also necessary. Experience with Digital Analytics and A/B testing tools are nice to have. Please note the successful trainee must be enrolled in a school program to be eligible for the internship.

DURATION: 6 months, starting as soon as possible

KEY RESPONSIBILITIES:

· Design and propose A/B tests

· Create personalized content for target markets in web and app via the CMS (SDL Tridion)

· Analyse the web and app data to look for business opportunities (Adobe Analytics)

· Analyse user sessions to understand the online behaviour (Quantum Metric)

· Create reports in Excel and PowerPoint to visualize data

· Communicate data insights to the different stakeholders

· Analyse feeder markets trends, contextual information, and forecast the demand to create targeted campaigns

A SUCCESSFUL TRAINEE:

· has a sharp eye for detail and is very accurate and precise

· has good Excel, Word, and PowerPoint skills

· is fluent in English, both verbal and written

· is organized, proactive and a strong team player

· must be able to prioritise and work within tight deadlines

· is trustworthy, has a high level of passion and integrity

· can work in Europe

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.