Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 

The Loyalty Business Solution Coordinator will be part of a team working on the deployment of a cutting-edge solution to support the whole customer journey and increase retention and customer satisfaction. In this role, the profile will be part of the RHG Loyalty & CRM Business Solution team and will be involved in a variety of projects related to Loyalty, CRM and Customer Care systems. The primary focus will be to support the operations of our loyalty program by handling requests from our hotel network and business partners. The profile will support in resolving issues and system bugs occurring on production environment. The profile will help define, develop, and test new features and integrations for our Loyalty core solution, and manage documentation and process mapping for Loyalty operations. We are looking for someone who is motivated, precise, and able to work independently. We offer a great opportunity to gain hands-on experience in Loyalty system and Customer Data management and to participate in the building of a leading customer journey management solution. 

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 

The Loyalty Business Solution Coordinator will be part of a team working on the deployment of a cutting-edge solution to support the whole customer journey and increase retention and customer satisfaction. In this role, the profile will be part of the RHG Loyalty & CRM Business Solution team and will be involved in a variety of projects related to Loyalty, CRM and Customer Care systems. The primary focus will be to support the operations of our loyalty program by handling requests from our hotel network and business partners. The profile will support in resolving issues and system bugs occurring on production environment. The profile will help define, develop, and test new features and integrations for our Loyalty core solution, and manage documentation and process mapping for Loyalty operations. We are looking for someone who is motivated, precise, and able to work independently. We offer a great opportunity to gain hands-on experience in Loyalty system and Customer Data management and to participate in the building of a leading customer journey management solution.