Mission:
The Project Management Office (PMO) manager mission is to introduce, maintain & measure a consistent approach to managing projects. It oversees the administration of projects to ensure support of the standards, methodology and technology defined by the IT organization.

Role purpose:
Primary role of the PMO manager is to apply a set of supporting activities for the consumption of both the Project Management teams as well as governance & reporting for Radisson’s IT senior management, in line with the goals set by the Transformation Office Lead. This will include application of practical management controls that support improved project/organizational performance.

Responsibilities:
Play a key role in implementing the company’s project management governance and methodologies for the project
• Drive adoption of best practices among project management community
• Own documentation strategy
• Provide key project analysis to key stakeholders
• Maintain and update project management controlling & reporting tools; deliver senior-level status reports to the steering committees
• Maintain documentation for projects including tracking of risks, action logs and project deliverables (as needed)
• Assure initial quality on received data inputs based on given guidelines
• Report on project performance and KPIs
• Provide other PMO support to project managers such as vendor & contract management, cost management, resource management.
• Strategy: Define and drive the IT project management best practices within the Corporate domains with the Transformation Office Lead to support the 5 Year Plan initiative and EMMA – RHG’s Corporate Global Platform.
• Solution Design: Ensure that the internal and external Business Relationship Managers and Project managers adopt to the solution design processes and templates defined by the Transformation/Project Management Office.

RHG’s Corporate ideal PMO shows:
• Ability to connect the dots through a Stakeholder’s eyes with a keen ability to sift through the clutter of data to articulate the business strategy and the alignment of prioritized IT initiatives to achieve it faster, more efficiently and with a measurable outcome.
• Strong consulting, facilitation and negotiation experience, preferably with external customers.
• Succinct executive level verbal and written business communication in non-IT lingo.
• Analytical skills to measure and drive key business decisions on process & systems to enable the overall company success.
• Corporate Industry knowledge or similar one
• Sound knowledge of Project Management methodology and function
• Ability to drive multiple program stream status updates, action and RAID logs
• Excellent attention to details, accuracy and analytical mindset
• Ability to deliver through matrix organizations.
• Solid & extensive vendor management skills
• Strong program/project management skills

Requirements:
Preferred but not required bachelor's degree in computer science or information systems
Minimum experience: +5 years in Global / Area / Regional IT Management role, +5 years relevant experience working in capacity of a PMO / Project Manager, +2 years experience on IT vendor management
At least 10 years of multi-disciplined IT experience including:
• Proven experience in a PMO role
• Experience implementing new project management practices or reviewing / improving existing processes and templates
• Experience in software development or implementation project life cycle
• Experience in large sophisticated IT organizations with high volume/high transaction environment.
• Regional/Global management experience and teaming experience including line management.
• Experience working in a fast-past environment with a strong ability to show initiative
• Experience in writing documents, preparing process workflows, doing professional ppt decks/papers/minutes to a high standard
• Advanced user level experience with MS Office (Excel, Access, PowerPoint)
• Exposure to both change management and business analysis
• Strong in processing complex tasks quickly working with Agile methodologies
• Ability to deliver through matrix organizations.
• Solid & extensive vendor management skills.
• Strong program/project management skills
Soft skills:
• Making customers more successful: Customer-oriented mind-set, capable of maintaining relationships & build trust at director level & above across multiple stakeholders, goal-oriented individual.
• Shaping direction: strategic oriented individual, capable of envisioning, developing, aligning and communicating the processes and tools to execute successful projects and initiatives
• Performance: High performance individual, who takes responsibilities & deliver towards them, by coordinating effort and aligning resources to achieve objectives.
• Communication: Clear communication view, able to adapt it to the audience (technical, manager, executive), internal or external), in a variety of format presentation settings: one to one, small and large groups, with peers etc.
• Change management: Able to act as a change agent, initiating, sponsoring, enabling and driving transformative changes of strategic significance. Help drive the deployment and adoption of the industry best practices across the organization.
English at negotiation level as a minimum.

#LI-DM1

Mission:
The Project Management Office (PMO) manager mission is to introduce, maintain & measure a consistent approach to managing projects. It oversees the administration of projects to ensure support of the standards, methodology and technology defined by the IT organization.

Role purpose:
Primary role of the PMO manager is to apply a set of supporting activities for the consumption of both the Project Management teams as well as governance & reporting for Radisson’s IT senior management, in line with the goals set by the Transformation Office Lead. This will include application of practical management controls that support improved project/organizational performance.

Responsibilities:
Play a key role in implementing the company’s project management governance and methodologies for the project
• Drive adoption of best practices among project management community
• Own documentation strategy
• Provide key project analysis to key stakeholders
• Maintain and update project management controlling & reporting tools; deliver senior-level status reports to the steering committees
• Maintain documentation for projects including tracking of risks, action logs and project deliverables (as needed)
• Assure initial quality on received data inputs based on given guidelines
• Report on project performance and KPIs
• Provide other PMO support to project managers such as vendor & contract management, cost management, resource management.
• Strategy: Define and drive the IT project management best practices within the Corporate domains with the Transformation Office Lead to support the 5 Year Plan initiative and EMMA – RHG’s Corporate Global Platform.
• Solution Design: Ensure that the internal and external Business Relationship Managers and Project managers adopt to the solution design processes and templates defined by the Transformation/Project Management Office.

RHG’s Corporate ideal PMO shows:
• Ability to connect the dots through a Stakeholder’s eyes with a keen ability to sift through the clutter of data to articulate the business strategy and the alignment of prioritized IT initiatives to achieve it faster, more efficiently and with a measurable outcome.
• Strong consulting, facilitation and negotiation experience, preferably with external customers.
• Succinct executive level verbal and written business communication in non-IT lingo.
• Analytical skills to measure and drive key business decisions on process & systems to enable the overall company success.
• Corporate Industry knowledge or similar one
• Sound knowledge of Project Management methodology and function
• Ability to drive multiple program stream status updates, action and RAID logs
• Excellent attention to details, accuracy and analytical mindset
• Ability to deliver through matrix organizations.
• Solid & extensive vendor management skills
• Strong program/project management skills

Requirements:
Preferred but not required bachelor's degree in computer science or information systems
Minimum experience: +5 years in Global / Area / Regional IT Management role, +5 years relevant experience working in capacity of a PMO / Project Manager, +2 years experience on IT vendor management
At least 10 years of multi-disciplined IT experience including:
• Proven experience in a PMO role
• Experience implementing new project management practices or reviewing / improving existing processes and templates
• Experience in software development or implementation project life cycle
• Experience in large sophisticated IT organizations with high volume/high transaction environment.
• Regional/Global management experience and teaming experience including line management.
• Experience working in a fast-past environment with a strong ability to show initiative
• Experience in writing documents, preparing process workflows, doing professional ppt decks/papers/minutes to a high standard
• Advanced user level experience with MS Office (Excel, Access, PowerPoint)
• Exposure to both change management and business analysis
• Strong in processing complex tasks quickly working with Agile methodologies
• Ability to deliver through matrix organizations.
• Solid & extensive vendor management skills.
• Strong program/project management skills
Soft skills:
• Making customers more successful: Customer-oriented mind-set, capable of maintaining relationships & build trust at director level & above across multiple stakeholders, goal-oriented individual.
• Shaping direction: strategic oriented individual, capable of envisioning, developing, aligning and communicating the processes and tools to execute successful projects and initiatives
• Performance: High performance individual, who takes responsibilities & deliver towards them, by coordinating effort and aligning resources to achieve objectives.
• Communication: Clear communication view, able to adapt it to the audience (technical, manager, executive), internal or external), in a variety of format presentation settings: one to one, small and large groups, with peers etc.
• Change management: Able to act as a change agent, initiating, sponsoring, enabling and driving transformative changes of strategic significance. Help drive the deployment and adoption of the industry best practices across the organization.
English at negotiation level as a minimum.

#LI-DM1