Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 

­­­Business Solutions Specialist – Meetings & Events (m/f/d)

As a Business Solutions Specialist, you will play a key role in empowering our global MICE teams across our Leased, Managed, and Franchise Hotels by driving the adoption, performance, and continuous improvement of our Meetings & Events (M&E) systems and tools.

This global role spans multiple regions — from Europe to the Middle East and Africa — and is central to Radisson Hotel Group’s digital transformation within Meetings & Events. You will ensure our systems, content, and connectivity platforms operate at the highest standards, enabling hotels to respond swiftly, efficiently, and professionally to M&E inquiries.

Your Key Focus: Connectivity & System Enablement

We are currently onboarding 55 external partners who will send RFPs and instant bookings directly into our Central Reservation System (CRS).

You will oversee and support the end-to-end system readiness for our M&E Club Hotels and additional franchised and managed properties, ensuring:

• Accurate, high-quality content across all connected platforms
• Seamless system configuration and maintenance
• Contract follow-up and alignment with hotel teams
• Professional representation of our hotels across all portals

This position requires strong accuracy, precision, and a result-oriented mindset, especially when managing contracts, system configuration, and multi-stakeholder coordination.

What You’ll Be Doing

As Business Solutions Specialist, you will:

• Ensure high-quality, consistent, and centrally maintained content across external RFP and instant booking platforms.
• Support and drive the rollout of connectivity projects with 55+ external partners.
• Follow up on contracts, system subscriptions, and product adoption with hotel stakeholders.
• Ensure CRS content for Meetings & Events is accurate and fully aligned with connected platforms.
• Provide expert support to hotel teams and guide them in adopting and working effectively with Business Solutions systems.
• Collaborate with internal teams to develop clear and user-friendly training materials, guidelines, and best practices.
• Contribute to ongoing Business Solutions initiatives focused on automation, efficiency, and system optimization.
• Act as a subject-matter expert for M&E systems, ensuring smooth integration across the Radisson ecosystem.

What We’re Looking For

• Experience in Meetings & Events, Sales, or Revenue Management within hospitality.
• Strong understanding of Sales & Catering or CRM systems (e.g., SAP Sales Cloud, Opera, TMS).
• High level of accuracy and precision, essential for system configuration and contract follow-up.
• A result-oriented approach — you focus on achieving the outcome, not just completing tasks.
• Excellent communication skills and confidence working with diverse, multicultural stakeholders.
• Strong organizational skills and the ability to juggle multiple parallel priorities.
• Proactive, analytical, and solution-driven mindset.
• Passion for improving user experience through technology.
• Fluency in English required; additional languages are a strong plus.

What We Offer

We aim to be as great a place to work as we are to stay. That’s why we offer:

• A permanent employment contract
• Flexible working model
• Team & family rates at all Radisson Hotels
• 30% discount on F&B across all Radisson properties
• One extra day off around your birthday
• Access to 2000+ online courses via Radisson Academy
• Bonus & recognition program with a gold “Yes I Can!” pin every 5 years
• Employee discount portal with exclusive offers
• €550 net referral bonus for successful hires
• Ranked 3rd in Forbes’ “Best Employers 2023 – Travel & Leisure”
• Fun team events (JP Morgan run, Oktoberfest, Christmas celebrations)

Ready to Make an Impact?

If you are passionate about system excellence, digital connectivity, and elevating Meetings & Events performance globally — we’d love to hear from you!

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 

­­­Business Solutions Specialist – Meetings & Events (m/f/d)

As a Business Solutions Specialist, you will play a key role in empowering our global MICE teams across our Leased, Managed, and Franchise Hotels by driving the adoption, performance, and continuous improvement of our Meetings & Events (M&E) systems and tools.

This global role spans multiple regions — from Europe to the Middle East and Africa — and is central to Radisson Hotel Group’s digital transformation within Meetings & Events. You will ensure our systems, content, and connectivity platforms operate at the highest standards, enabling hotels to respond swiftly, efficiently, and professionally to M&E inquiries.

Your Key Focus: Connectivity & System Enablement

We are currently onboarding 55 external partners who will send RFPs and instant bookings directly into our Central Reservation System (CRS).

You will oversee and support the end-to-end system readiness for our M&E Club Hotels and additional franchised and managed properties, ensuring:

• Accurate, high-quality content across all connected platforms
• Seamless system configuration and maintenance
• Contract follow-up and alignment with hotel teams
• Professional representation of our hotels across all portals

This position requires strong accuracy, precision, and a result-oriented mindset, especially when managing contracts, system configuration, and multi-stakeholder coordination.

What You’ll Be Doing

As Business Solutions Specialist, you will:

• Ensure high-quality, consistent, and centrally maintained content across external RFP and instant booking platforms.
• Support and drive the rollout of connectivity projects with 55+ external partners.
• Follow up on contracts, system subscriptions, and product adoption with hotel stakeholders.
• Ensure CRS content for Meetings & Events is accurate and fully aligned with connected platforms.
• Provide expert support to hotel teams and guide them in adopting and working effectively with Business Solutions systems.
• Collaborate with internal teams to develop clear and user-friendly training materials, guidelines, and best practices.
• Contribute to ongoing Business Solutions initiatives focused on automation, efficiency, and system optimization.
• Act as a subject-matter expert for M&E systems, ensuring smooth integration across the Radisson ecosystem.

What We’re Looking For

• Experience in Meetings & Events, Sales, or Revenue Management within hospitality.
• Strong understanding of Sales & Catering or CRM systems (e.g., SAP Sales Cloud, Opera, TMS).
• High level of accuracy and precision, essential for system configuration and contract follow-up.
• A result-oriented approach — you focus on achieving the outcome, not just completing tasks.
• Excellent communication skills and confidence working with diverse, multicultural stakeholders.
• Strong organizational skills and the ability to juggle multiple parallel priorities.
• Proactive, analytical, and solution-driven mindset.
• Passion for improving user experience through technology.
• Fluency in English required; additional languages are a strong plus.

What We Offer

We aim to be as great a place to work as we are to stay. That’s why we offer:

• A permanent employment contract
• Flexible working model
• Team & family rates at all Radisson Hotels
• 30% discount on F&B across all Radisson properties
• One extra day off around your birthday
• Access to 2000+ online courses via Radisson Academy
• Bonus & recognition program with a gold “Yes I Can!” pin every 5 years
• Employee discount portal with exclusive offers
• €550 net referral bonus for successful hires
• Ranked 3rd in Forbes’ “Best Employers 2023 – Travel & Leisure”
• Fun team events (JP Morgan run, Oktoberfest, Christmas celebrations)

Ready to Make an Impact?

If you are passionate about system excellence, digital connectivity, and elevating Meetings & Events performance globally — we’d love to hear from you!