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Country Director of Sales, Morocco
Radisson Hotel Group - Area Office, Dubai - Sales
Country Director of Sales, Morocco
Radisson Hotel Group - Area Office, Dubai - Sales
Full Time
3 Years Experience
Coins Icon Competitive salary
Country Director of Sales, Morocco
Radisson Hotel Group - Area Office, Dubai - Sales

Full Time
3 Years Experience
Coins Icon Competitive salary
Skills
Fluent in English
Fluent in French
Hotel sales account management
Morocco hotel experience
Job description

POSITION                                Country Director of Sales, Morocco

LOCATION                              Morocco

DEPARTMENT                        Sales

RESPONSIBLE FOR                No direct reports but will work closely with hotel sales teams

REPORTS TO                          Regional Director of Sales, Africa

MINIMUM REQUIREMENTS AND QUALIFICATIONS:

  • Desirable university or tertiary qualification.
  • 3 Years’ of sales account management.
  • 7 Years’ experience in the hotel industry.
  • Fluent in English and French (both written and spoken). 

PRIMARY OBJECTIVE OF POSITION:

  • Strategically drives total profitable revenue and market share growth for the assigned Country.
  • Ensures that all opportunities (all segments) for the country are optimized from, to and within the region. 
  • The job incumbent should be active, proactive, analysing and achieving results in every respect. 
  • All work will be in line with the countries guidelines, business plan, Radisson Hotel Group corporate guidelines and service concepts.
  • To support and work alongside the General Manager’s and Director of Sales in Morocco to drive strategic commercial activity. 
  • Drive performance and market share from all country accounts.
  • Represent Radisson Hotel Group at meetings as requested to support both sales and the country. 

TASKS, DUTIES AND RESPONSIBILITIES:

Overall Management/Leadership  

  • Inducts  all new hotel Director of Sales on all Radisson Hotel Group policies and procedures.
  • Ensures  they familiarize themselves with product knowledge for the Country portfolio.
  • Maintain  strong relationships throughout the area and hotels; sales, revenue, marketing and operations departments.
  • Lives and acts in accordance with the Radisson Hotel Group corporate values and company culture. 
  • Utilizes leadership skills to help maximize hotel sales team’s productivity.
  • Ensures that they exceed client expectations.
  • Ensures  that they act as ambassadors or Radisson Hotel Group, becoming acknowledged experts on market and customer issues within the territory of all Radisson Entities in Morocco.    

Sales Strategy and Delivery

  • Conducts regular meetings with the Regional Director of Sales, Africa and General Managers in order to set objectives, ensure that action plans are in place for the country and review performance of the hotel sales teams.
  • Identifies new business opportunities or strategies for all hotels in the country.
  • Creates and drives new sales plans when applicable within the country.
  • Achieves overall sales targets for all segments.
  • Implements strategies to facilitate market penetration for increased national and international production to meet increasing demands reflecting in the change and growth of the Company.
  • Monitors sales productivity by ensuring sales tools are used and always up to date. 
  • Increases sales volumes and profitability by formulating and executing projects for all market segments for the country.
  • Analyses sales statistics to formulate and increase profitability.
  • Reviews market analysis to determine client needs, occupancy potential, desired and competitive rates etc.    
  • Drive business with the focus on total profitable revenue.

Role & Responsibilities

  • Responsible for all business generation inbound and outbound of the country.
  • Account management of own assigned accounts – both existing and new.
  • Understand the needs of each hotel within the country to develop and implement a sales strategy to meet their needs.
  • Creates and implements initiatives for all assigned hotels within the country in order to develop, implement and maintain sales strategies to meet their needs.
  • Key sales support and communicator for all hotel General Managers within the country (hotel strategic point of contact) to global stakeholders to support commercial needs.
  • Ensuring RGI (Revenue Generation Index) growth for the country.
  • Directs all sales opportunities to hotels in a timely fashion and assist them with the quotation and securing the business.
  • Attends major travel functions and trade shows to promote the hotels within the country.

Laws, regulations and policies

  • Ensures they follow all applicable laws and corporate standards and guidelines.
  • Responsible Business – shows involvement and interest in environmental and/or social issues by participating in Responsible Business property and country activities.

Health & Safety

  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the fire, emergency and bomb procedures. 
  • Ensures the safety of the people and property within the premises by applying office regulations and adhering to existing laws and regulations.
  • Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
  • Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.

Miscellaneous 

  • Ensure client satisfaction by attending to their requests and/or enquiries courteously and efficiently.
  • Accepts flexible work schedules and work hours for uninterrupted service to clients and stakeholders.
  • Continuously seeks to endeavour and improve knowledge and job function.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies in order to achieve the overall objectives of this position.
  • Maintains proper flow of information and communication to the hotels and the area sales team.
  • Shares best practices with the hotels and the area sales team.
  • Abides by Radisson Hotel Group and brand specific policies and procedures.

POSITION                                Country Director of Sales, Morocco

LOCATION                              Morocco

DEPARTMENT                        Sales

RESPONSIBLE FOR                No direct reports but will work closely with hotel sales teams

REPORTS TO                          Regional Director of Sales, Africa

MINIMUM REQUIREMENTS AND QUALIFICATIONS:

  • Desirable university or tertiary qualification.
  • 3 Years’ of sales account management.
  • 7 Years’ experience in the hotel industry.
  • Fluent in English and French (both written and spoken). 

PRIMARY OBJECTIVE OF POSITION:

  • Strategically drives total profitable revenue and market share growth for the assigned Country.
  • Ensures that all opportunities (all segments) for the country are optimized from, to and within the region. 
  • The job incumbent should be active, proactive, analysing and achieving results in every respect. 
  • All work will be in line with the countries guidelines, business plan, Radisson Hotel Group corporate guidelines and service concepts.
  • To support and work alongside the General Manager’s and Director of Sales in Morocco to drive strategic commercial activity. 
  • Drive performance and market share from all country accounts.
  • Represent Radisson Hotel Group at meetings as requested to support both sales and the country. 

TASKS, DUTIES AND RESPONSIBILITIES:

Overall Management/Leadership  

  • Inducts  all new hotel Director of Sales on all Radisson Hotel Group policies and procedures.
  • Ensures  they familiarize themselves with product knowledge for the Country portfolio.
  • Maintain  strong relationships throughout the area and hotels; sales, revenue, marketing and operations departments.
  • Lives and acts in accordance with the Radisson Hotel Group corporate values and company culture. 
  • Utilizes leadership skills to help maximize hotel sales team’s productivity.
  • Ensures that they exceed client expectations.
  • Ensures  that they act as ambassadors or Radisson Hotel Group, becoming acknowledged experts on market and customer issues within the territory of all Radisson Entities in Morocco.    

Sales Strategy and Delivery

  • Conducts regular meetings with the Regional Director of Sales, Africa and General Managers in order to set objectives, ensure that action plans are in place for the country and review performance of the hotel sales teams.
  • Identifies new business opportunities or strategies for all hotels in the country.
  • Creates and drives new sales plans when applicable within the country.
  • Achieves overall sales targets for all segments.
  • Implements strategies to facilitate market penetration for increased national and international production to meet increasing demands reflecting in the change and growth of the Company.
  • Monitors sales productivity by ensuring sales tools are used and always up to date. 
  • Increases sales volumes and profitability by formulating and executing projects for all market segments for the country.
  • Analyses sales statistics to formulate and increase profitability.
  • Reviews market analysis to determine client needs, occupancy potential, desired and competitive rates etc.    
  • Drive business with the focus on total profitable revenue.

Role & Responsibilities

  • Responsible for all business generation inbound and outbound of the country.
  • Account management of own assigned accounts – both existing and new.
  • Understand the needs of each hotel within the country to develop and implement a sales strategy to meet their needs.
  • Creates and implements initiatives for all assigned hotels within the country in order to develop, implement and maintain sales strategies to meet their needs.
  • Key sales support and communicator for all hotel General Managers within the country (hotel strategic point of contact) to global stakeholders to support commercial needs.
  • Ensuring RGI (Revenue Generation Index) growth for the country.
  • Directs all sales opportunities to hotels in a timely fashion and assist them with the quotation and securing the business.
  • Attends major travel functions and trade shows to promote the hotels within the country.

Laws, regulations and policies

  • Ensures they follow all applicable laws and corporate standards and guidelines.
  • Responsible Business – shows involvement and interest in environmental and/or social issues by participating in Responsible Business property and country activities.

Health & Safety

  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the fire, emergency and bomb procedures. 
  • Ensures the safety of the people and property within the premises by applying office regulations and adhering to existing laws and regulations.
  • Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
  • Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.

Miscellaneous 

  • Ensure client satisfaction by attending to their requests and/or enquiries courteously and efficiently.
  • Accepts flexible work schedules and work hours for uninterrupted service to clients and stakeholders.
  • Continuously seeks to endeavour and improve knowledge and job function.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies in order to achieve the overall objectives of this position.
  • Maintains proper flow of information and communication to the hotels and the area sales team.
  • Shares best practices with the hotels and the area sales team.
  • Abides by Radisson Hotel Group and brand specific policies and procedures.