AFRICA BASED

MINIMUM REQUIREMENTS AND QUALIFICATIONS:

• Desirable university or tertiary qualification.
• 3 Years’ of sales account management.
• 7 Years’ experience in the hotel industry.
• Fluent in English (both written and spoken).

 PRIMARY OBJECTIVE OF POSITION:

• Strategically drives total profitable revenue and market share growth for the assigned region.
• Ensures that all opportunities (all segments) for the region are optimized from, to and within the region. 
• The job incumbent should be active, proactive, analysing and achieving results in every respect. 
• All work will be in line with the regions guidelines, business plan, Radisson Hotel Group corporate guidelines and service concepts.
• Drive performance and market share from all regional accounts.
• Represent Radisson Hotel Group at meetings as requested to support both sales and the region.

TASKS, DUTIES AND RESPONSIBILITIES:

Overall Management/Leadership

• Inducts all new hotel Director of Sales on all Radisson Hotel Group policies and procedures.
• Ensures they familiarize themselves with product knowledge for the regional portfolio.
• Maintain strong relationships throughout the area and hotels; sales, revenue, marketing and operations departments.
• Lives and acts in accordance with the Radisson Hotel Group corporate values and company culture.
• Utilizes leadership skills to help maximize hotel sales team’s productivity.
• Ensures that they exceed client expectations.
• Ensures that they act as ambassadors for Radisson Hotel Group, becoming acknowledged experts on market and customer issues within the territory of all Radisson Entities in the Middle East.
• Leads by example and develops own sales team to successfully meet their targets
• Ensures team use all available RHG sales tools

Sales Strategy and Delivery

• Conducts regular meetings with the Senior Area Director of Sales & Revenue Optimization, Middle East & Africa and General Managers in order to set objectives, ensure that action plans are in place for the region and review performance of the hotel sales teams.
• Identifies new business opportunities or strategies for all hotels in the region.
• Creates and drives new sales plans when applicable within the region.
• Achieves overall sales targets for all segments.
• Implements strategies to facilitate market penetration for increased national and international production to meet increasing demands reflecting in the change and growth of the Company.
• Monitors sales productivity by ensuring sales tools are used and always up to date.
• Increases sales volumes and profitability by formulating and executing projects for all market segments for the region.
• Analyses sales statistics to formulate and increase profitability.
• Reviews market analysis to determine client needs, occupancy potential, desired and competitive rates etc.
• Drive business with the focus on total profitable revenue.

Role & Responsibilities

• Responsible for all business generation inbound and outbound of the region.
• Account management of own assigned accounts – both existing and new.
• Understand the needs of each hotel within the region to develop and implement a sales strategy to meet their needs.
• Creates and implements initiatives for all assigned hotels within the region in order to develop, implement and maintain sales strategies to meet their needs.
• Key sales support and communicator for all hotel General Managers within the region (hotel strategic point of contact) to global stakeholders to support commercial needs.
• Ensuring RGI (Revenue Generation Index) growth for the region.
• Directs all sales opportunities to hotels in a timely fashion and assist them with the quotation and securing the business.
• Attends major travel functions and trade shows to promote the hotels within the region.

Miscellaneous

• Ensure client satisfaction by attending to their requests and/or enquiries courteously and efficiently.
• Accepts flexible work schedules and work hours for uninterrupted service to clients and stakeholders.
• Continuously seeks to endeavour and improve knowledge and job function.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies in order to achieve the overall objectives of this position.
• Maintains proper flow of information and communication to the hotels and the area sales team.
• Shares best practices with the hotels and the area sales team.
• Abides by Radisson Hotel Group and brand specific policies and procedures.

Please note that the above-mentioned roles and responsibilities are not limited to and not exhaustive and may be modified and amended in line with the responsibilities of this role at any time.

AFRICA BASED

MINIMUM REQUIREMENTS AND QUALIFICATIONS:

• Desirable university or tertiary qualification.
• 3 Years’ of sales account management.
• 7 Years’ experience in the hotel industry.
• Fluent in English (both written and spoken).

 PRIMARY OBJECTIVE OF POSITION:

• Strategically drives total profitable revenue and market share growth for the assigned region.
• Ensures that all opportunities (all segments) for the region are optimized from, to and within the region. 
• The job incumbent should be active, proactive, analysing and achieving results in every respect. 
• All work will be in line with the regions guidelines, business plan, Radisson Hotel Group corporate guidelines and service concepts.
• Drive performance and market share from all regional accounts.
• Represent Radisson Hotel Group at meetings as requested to support both sales and the region.

TASKS, DUTIES AND RESPONSIBILITIES:

Overall Management/Leadership

• Inducts all new hotel Director of Sales on all Radisson Hotel Group policies and procedures.
• Ensures they familiarize themselves with product knowledge for the regional portfolio.
• Maintain strong relationships throughout the area and hotels; sales, revenue, marketing and operations departments.
• Lives and acts in accordance with the Radisson Hotel Group corporate values and company culture.
• Utilizes leadership skills to help maximize hotel sales team’s productivity.
• Ensures that they exceed client expectations.
• Ensures that they act as ambassadors for Radisson Hotel Group, becoming acknowledged experts on market and customer issues within the territory of all Radisson Entities in the Middle East.
• Leads by example and develops own sales team to successfully meet their targets
• Ensures team use all available RHG sales tools

Sales Strategy and Delivery

• Conducts regular meetings with the Senior Area Director of Sales & Revenue Optimization, Middle East & Africa and General Managers in order to set objectives, ensure that action plans are in place for the region and review performance of the hotel sales teams.
• Identifies new business opportunities or strategies for all hotels in the region.
• Creates and drives new sales plans when applicable within the region.
• Achieves overall sales targets for all segments.
• Implements strategies to facilitate market penetration for increased national and international production to meet increasing demands reflecting in the change and growth of the Company.
• Monitors sales productivity by ensuring sales tools are used and always up to date.
• Increases sales volumes and profitability by formulating and executing projects for all market segments for the region.
• Analyses sales statistics to formulate and increase profitability.
• Reviews market analysis to determine client needs, occupancy potential, desired and competitive rates etc.
• Drive business with the focus on total profitable revenue.

Role & Responsibilities

• Responsible for all business generation inbound and outbound of the region.
• Account management of own assigned accounts – both existing and new.
• Understand the needs of each hotel within the region to develop and implement a sales strategy to meet their needs.
• Creates and implements initiatives for all assigned hotels within the region in order to develop, implement and maintain sales strategies to meet their needs.
• Key sales support and communicator for all hotel General Managers within the region (hotel strategic point of contact) to global stakeholders to support commercial needs.
• Ensuring RGI (Revenue Generation Index) growth for the region.
• Directs all sales opportunities to hotels in a timely fashion and assist them with the quotation and securing the business.
• Attends major travel functions and trade shows to promote the hotels within the region.

Miscellaneous

• Ensure client satisfaction by attending to their requests and/or enquiries courteously and efficiently.
• Accepts flexible work schedules and work hours for uninterrupted service to clients and stakeholders.
• Continuously seeks to endeavour and improve knowledge and job function.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies in order to achieve the overall objectives of this position.
• Maintains proper flow of information and communication to the hotels and the area sales team.
• Shares best practices with the hotels and the area sales team.
• Abides by Radisson Hotel Group and brand specific policies and procedures.

Please note that the above-mentioned roles and responsibilities are not limited to and not exhaustive and may be modified and amended in line with the responsibilities of this role at any time.