The Radisson Hotel Group is present in over 95 countries all across the world, with a pipeline of 1.500 hotels and a team of almost 100.000 colleagues. In general, we consider ourselves a hospitality company made by people for people, and we are very proud to share 7 global culture believes, which are the heart and soul of the company, and those are the following ones:

• We deliver memorable moments every day, everywhere, every time. 
• We enjoy serving with our “Yes I Can!” spirit. 
• We grow talent, talent grows us. 
• We are many minds, with one mindset.
• We value open and direct interactions to build trust. 
• We believe anything is possible.
• We have fun in all that we do.

We are also very proud to be the largest hotel company in Asia, China and East-Africa, and the fifth largest hotel group in Europe. But those are not the only numbers that matter to us. We are also very much committed to making this world a better place and we have been active in responsible business since 1989. Just to give you some examples for that, we have reduced our energy and water footprint by 30% in the last decade, and we are very proud to work closely together with SOS Children’s Villages, which has provided save drinking water to more than 25.000 people.

The People Operations Trainee supports the objectives of the People & Culture Department (Human Resources Department). The function should be supportive, hands-on, methodical, and business focused; creating memorable moments for our employees, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners to deliver quality results. The job incumbent acts as an ambassador for HR, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures, and service concepts according to local requirements and regulations.

START DATE: Mid-June

THE ROLE:

• Maintaining and verifying HR systems accuracy to ensure optimal performance and functionality, providing administrative support when required.
• Collaborate with colleagues to maximize the employee service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Upkeeping employee records and files in compliance with legal and organizational requirements.
• Registering enrolments, disenrollments and data modifications in different benefit plans and in company tools.
• Providing first-level support and guidance to employees and managers on HR policies, procedures and programs. HR inquiries are responded via a ticket system, or chat, and complex or sensitive issues should be escalated to the Manager, Shared Services.
• Any other HR task that is assigned by the team.

REQUIREMENTS:

• To be enrolled in a school program to be eligible for the internship 
• “Yes I Can!” spirit 
• Proficiency in English and good communication skills 
• Pro-active with a hands-on approach 
• Ability to manage workload ensuring that tasks assigned are delivered 
• Excellent communication, customer service, and problem-solving skills 
• Attention to detail, accuracy and confidentiality 
• Ability to work collaboratively at all levels within the department 
• Flexible for occasional travel abroad 
• Autonomy and high feeling of responsibility

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

The Radisson Hotel Group is present in over 95 countries all across the world, with a pipeline of 1.500 hotels and a team of almost 100.000 colleagues. In general, we consider ourselves a hospitality company made by people for people, and we are very proud to share 7 global culture believes, which are the heart and soul of the company, and those are the following ones:

• We deliver memorable moments every day, everywhere, every time. 
• We enjoy serving with our “Yes I Can!” spirit. 
• We grow talent, talent grows us. 
• We are many minds, with one mindset.
• We value open and direct interactions to build trust. 
• We believe anything is possible.
• We have fun in all that we do.

We are also very proud to be the largest hotel company in Asia, China and East-Africa, and the fifth largest hotel group in Europe. But those are not the only numbers that matter to us. We are also very much committed to making this world a better place and we have been active in responsible business since 1989. Just to give you some examples for that, we have reduced our energy and water footprint by 30% in the last decade, and we are very proud to work closely together with SOS Children’s Villages, which has provided save drinking water to more than 25.000 people.

The People Operations Trainee supports the objectives of the People & Culture Department (Human Resources Department). The function should be supportive, hands-on, methodical, and business focused; creating memorable moments for our employees, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners to deliver quality results. The job incumbent acts as an ambassador for HR, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures, and service concepts according to local requirements and regulations.

START DATE: Mid-June

THE ROLE:

• Maintaining and verifying HR systems accuracy to ensure optimal performance and functionality, providing administrative support when required.
• Collaborate with colleagues to maximize the employee service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Upkeeping employee records and files in compliance with legal and organizational requirements.
• Registering enrolments, disenrollments and data modifications in different benefit plans and in company tools.
• Providing first-level support and guidance to employees and managers on HR policies, procedures and programs. HR inquiries are responded via a ticket system, or chat, and complex or sensitive issues should be escalated to the Manager, Shared Services.
• Any other HR task that is assigned by the team.

REQUIREMENTS:

• To be enrolled in a school program to be eligible for the internship 
• “Yes I Can!” spirit 
• Proficiency in English and good communication skills 
• Pro-active with a hands-on approach 
• Ability to manage workload ensuring that tasks assigned are delivered 
• Excellent communication, customer service, and problem-solving skills 
• Attention to detail, accuracy and confidentiality 
• Ability to work collaboratively at all levels within the department 
• Flexible for occasional travel abroad 
• Autonomy and high feeling of responsibility

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.