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Summary
Digital Editor/Copywriter Specialist NATIVE ENGLISH
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location Calle de Velázquez, 12, 4ª planta, 28001 Madrid, Spain

Digital Editor/Copywriter Specialist NATIVE ENGLISH


Description
The Radisson Hotel Group is building its new Digital Experience Center of Excellence in Madrid. This is an exciting opportunity to be part of a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.

Radisson is currently looking for a Digital Editor/Copywriter Specialist who will be responsible for on-time delivery of digital content on its multi-lingual global e-commerce RadissonHotels.com and Radisson Hotels app.

The right person for this role:
• Is digital savvy and passionate about digital and websites
• Uses web editors (SDL Tridion, Wordpress or other Content Management Systems) to update and publish web pages
• Writes and edits text for marketing and corporate purposes
• Can evaluate, suggest and adapt content to make it perfect for the website and app
• Has a strong attention to details and seeks quality
• Sets a high bar for him/herself
• Likes to solve problems and thinks creatively
• Is adaptable/resilient and knows how to handle the unexpected
• Is intellectually curious and creative
• Is organized and able to navigate competing priorities

Mission

The Digital Content Specialist at Radisson Hotel Group has the role to ensure that RadissonHotels.com and Radisson Hotels app display fresh and high-quality content (both text and visual elements) to help the user making a booking decision. Specifically, the purpose of this role is to:
• Update the website pages and edit/copywrite the text that will be published online in order to ensure compliance to brand guidelines and superior content quality to the website and app.
• Work with the content tools (CMS Tridion SDL, DAM and Translation flows) in order to keep the digital channels up-to-date and appealing to the customers.
• Support the hotel content needs in order to drive business to the properties.

Team and Stakeholders

The Digital Content Specialist will part of the Digital Experience Center of Excellence Team and will communicate with global teams around the world including:
• Hotel Owners/Operators
• Brand and Marketing Teams
• Digital Marketing and SEO Teams
• Commercial Team
• IT Team
• Vendors

Responsibilities

The Digital Edit/Copywriter Specialist has the responsibility to:
• Update and publish the website pages by using SDL Tridion web editor.
• Edit or write pieces of content (text, labels, call to actions, text advertisements, metadata) for the website.
• Create text having Marketing and Corporate purposes to be hosted on the website.
• Evaluate and edit copy received from other content contributors to ensure content follows brand standards and suits the digital space.
• Maintain high-standard web content on RadissonHotels.com and Radisson Hotel app.
• Operate the Content Management System (CMS) to publish content on the website and app.
• Collaborate with marketing, branding and other internal teams to determine their needs and recommend solutions that meet those needs.
• Develop and manage timelines for the end to end process from intake of request, receiving
copy and images, loading into CMS, and publishing to the site.
• Manage end to end translations process on content requests through CMS or vendor portal.
• Ensure workflow remains nimble and updates are handled as quickly and efficiently as possible.
• Review reported content requests and provide/implement the fix or workaround.
• Follow and uphold Brand and Site style guides and standards, guidelines provided by the SEO team and ADA compliance.
• Identify CMS/content related bugs and submit tickets in the reporting tool (Jira).
• Monitor web issues submitted to our queue and route to the appropriate party.
• Keep current on the latest editorial and user experience techniques and share best-practice examples with team members.


Requirements/Skills

The Digital Content Specialist must possess the following requirements and skills:
• Digital savvy and able to use web editors (SDL Tridion, WordPress or other CMS systems) to update the website pages
• Proven experience in text creation and editing
• English mother tongue who can preferably speak a second language
• Minimum of 2 - 3 years’ experience using a web content management system
• Bachelor’s degree
• Experience managing content for a global audience preferred.
• Basic working knowledge of HTML.
• High degree of ownership and accountability.
• Capable of working cross-functionally across teams.
• Balance multiple projects, assignments, and launches simultaneously within a fast-paced, ever-changing work environment.
• Gather and scope out enhancement ideas and requirements.
• Ability to work with technical staff to communicate issues.
• Excellent communication skills.
• Ability to adapt to rapidly changing, time-constrained launch schedules.
• Highly detail-oriented, organized, and patient.
• The knowledge of languages such as Chinese, German, Russian or Nordic languages is a plus

Please submit your application in English language.
The Radisson Hotel Group is building its new Digital Experience Center of Excellence in Madrid. This is an exciting opportunity to be part of a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.

Radisson is currently looking for a Digital Editor/Copywriter Specialist who will be responsible for on-time delivery of digital content on its multi-lingual global e-commerce RadissonHotels.com and Radisson Hotels app.

The right person for this role:
• Is digital savvy and passionate about digital and websites
• Uses web editors (SDL Tridion, Wordpress or other Content Management Systems) to update and publish web pages
• Writes and edits text for marketing and corporate purposes
• Can evaluate, suggest and adapt content to make it perfect for the website and app
• Has a strong attention to details and seeks quality
• Sets a high bar for him/herself
• Likes to solve problems and thinks creatively
• Is adaptable/resilient and knows how to handle the unexpected
• Is intellectually curious and creative
• Is organized and able to navigate competing priorities

Mission

The Digital Content Specialist at Radisson Hotel Group has the role to ensure that RadissonHotels.com and Radisson Hotels app display fresh and high-quality content (both text and visual elements) to help the user making a booking decision. Specifically, the purpose of this role is to:
• Update the website pages and edit/copywrite the text that will be published online in order to ensure compliance to brand guidelines and superior content quality to the website and app.
• Work with the content tools (CMS Tridion SDL, DAM and Translation flows) in order to keep the digital channels up-to-date and appealing to the customers.
• Support the hotel content needs in order to drive business to the properties.

Team and Stakeholders

The Digital Content Specialist will part of the Digital Experience Center of Excellence Team and will communicate with global teams around the world including:
• Hotel Owners/Operators
• Brand and Marketing Teams
• Digital Marketing and SEO Teams
• Commercial Team
• IT Team
• Vendors

Responsibilities

The Digital Edit/Copywriter Specialist has the responsibility to:
• Update and publish the website pages by using SDL Tridion web editor.
• Edit or write pieces of content (text, labels, call to actions, text advertisements, metadata) for the website.
• Create text having Marketing and Corporate purposes to be hosted on the website.
• Evaluate and edit copy received from other content contributors to ensure content follows brand standards and suits the digital space.
• Maintain high-standard web content on RadissonHotels.com and Radisson Hotel app.
• Operate the Content Management System (CMS) to publish content on the website and app.
• Collaborate with marketing, branding and other internal teams to determine their needs and recommend solutions that meet those needs.
• Develop and manage timelines for the end to end process from intake of request, receiving
copy and images, loading into CMS, and publishing to the site.
• Manage end to end translations process on content requests through CMS or vendor portal.
• Ensure workflow remains nimble and updates are handled as quickly and efficiently as possible.
• Review reported content requests and provide/implement the fix or workaround.
• Follow and uphold Brand and Site style guides and standards, guidelines provided by the SEO team and ADA compliance.
• Identify CMS/content related bugs and submit tickets in the reporting tool (Jira).
• Monitor web issues submitted to our queue and route to the appropriate party.
• Keep current on the latest editorial and user experience techniques and share best-practice examples with team members.


Requirements/Skills

The Digital Content Specialist must possess the following requirements and skills:
• Digital savvy and able to use web editors (SDL Tridion, WordPress or other CMS systems) to update the website pages
• Proven experience in text creation and editing
• English mother tongue who can preferably speak a second language
• Minimum of 2 - 3 years’ experience using a web content management system
• Bachelor’s degree
• Experience managing content for a global audience preferred.
• Basic working knowledge of HTML.
• High degree of ownership and accountability.
• Capable of working cross-functionally across teams.
• Balance multiple projects, assignments, and launches simultaneously within a fast-paced, ever-changing work environment.
• Gather and scope out enhancement ideas and requirements.
• Ability to work with technical staff to communicate issues.
• Excellent communication skills.
• Ability to adapt to rapidly changing, time-constrained launch schedules.
• Highly detail-oriented, organized, and patient.
• The knowledge of languages such as Chinese, German, Russian or Nordic languages is a plus

Please submit your application in English language.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location Calle de Velázquez, 12, 4ª planta, 28001 Madrid, Spain

Skills
Copywriting
By applying you confirm you have these skills.


Calle de Velázquez, 12, 4ª planta, 28001 Madrid, Spain