Front Office Supervisor

Reception Supervisor Glasgow - Radisson RED

A hotel that reflects Glasgow's personality; the Radisson RED Hotel Glasgow combines urban style, modern comforts, a love for the arts and a truly warm welcome. Glaswegians love the important things in life: good food, good times and good people - and so do we. The hotel's close to major local attractions like Glasgow Science Centre and nightlife that just has to be sampled.

We believe that hotels can enhance the spirit through ART, MUSIC and FASHION with CONNECTIVITY, PASSION and FLAIR that is both unique and distinctive and reflective of today’s world. Innovation is our heartbeat.

We do things differently! We don’t have “staff” we have “Creatives”, you don’t report to a ”manager”, you report to a “Lead”. So be prepared to come as you are, wear a big smile and become the one who greets our guests like no other, where our guests receive the perfect welcome.

Forget the script. There is no script. Forget traditional, be bold. Make RED the place to be. As our Creative you are the heart and soul of RED, the person who is always laughing with guests and are ready to make things happen with your unique personality. It’s different we know, but that’s ok, for at RED it’s a given as the guest experience is paramount and always tops our agenda.
Radisson RED sees things differently. We don’t have ‘staff’ we have ‘Creatives’.

Tasks
+ Support your departments Lead Creative to deliver exceptional experiences for your guests and team of Creatives.
+ You will be hands on and involved in everything. We really mean everything, there’s no department boundaries here!
+ Throughout the hotel you will make it clean, cook on the stoves, serve the coffees, shake the cocktails, book tours, make reservations and check guests. Always laughing with guests, playing the odd game and even a little bit of mischief now and again, but that’s generally ok, at RED we demand it.
+ Drive the guest experience, they can’t wait to come back and they will tell others, promise.
+ Communicate with fellow creatives … constantly.
+ Offer ideas, make suggestions and encourage fellow Creatives - for the benefit of guests, the venue and your colleagues.
+ Be coached. Go as far as you can. We insist.
+ Deliver our service standards. They are our foundation, always up-to-date and utilised. You know, each Mojito should look and taste the same, no strawberries, ever!
+ Present; in the soul of house, in the action, happy moving from the RED Sky Bar alive with music, to the events areas and a book reading, over to the lobby where a group are looking for a restaurant recommendation. The phone rings reservation, you’ve got it and now you are flipping an omelette, catch it! This place is alive and you love it. Smile. Photo.
+ You know this is a job about flexibility – you will be as comfortable serving behind the counter in the OuiBar, waiting tables, serving RedEvents, sweeping the doorway as you are greeting guests, helping them navigate the Venue and ensuring that their Red experience starts well and just gets better & better.

Come join us and make RED the place to be!
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world.
At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Reception Supervisor Glasgow - Radisson RED

A hotel that reflects Glasgow's personality; the Radisson RED Hotel Glasgow combines urban style, modern comforts, a love for the arts and a truly warm welcome. Glaswegians love the important things in life: good food, good times and good people - and so do we. The hotel's close to major local attractions like Glasgow Science Centre and nightlife that just has to be sampled.

We believe that hotels can enhance the spirit through ART, MUSIC and FASHION with CONNECTIVITY, PASSION and FLAIR that is both unique and distinctive and reflective of today’s world. Innovation is our heartbeat.

We do things differently! We don’t have “staff” we have “Creatives”, you don’t report to a ”manager”, you report to a “Lead”. So be prepared to come as you are, wear a big smile and become the one who greets our guests like no other, where our guests receive the perfect welcome.

Forget the script. There is no script. Forget traditional, be bold. Make RED the place to be. As our Creative you are the heart and soul of RED, the person who is always laughing with guests and are ready to make things happen with your unique personality. It’s different we know, but that’s ok, for at RED it’s a given as the guest experience is paramount and always tops our agenda.
Radisson RED sees things differently. We don’t have ‘staff’ we have ‘Creatives’.

Tasks
+ Support your departments Lead Creative to deliver exceptional experiences for your guests and team of Creatives.
+ You will be hands on and involved in everything. We really mean everything, there’s no department boundaries here!
+ Throughout the hotel you will make it clean, cook on the stoves, serve the coffees, shake the cocktails, book tours, make reservations and check guests. Always laughing with guests, playing the odd game and even a little bit of mischief now and again, but that’s generally ok, at RED we demand it.
+ Drive the guest experience, they can’t wait to come back and they will tell others, promise.
+ Communicate with fellow creatives … constantly.
+ Offer ideas, make suggestions and encourage fellow Creatives - for the benefit of guests, the venue and your colleagues.
+ Be coached. Go as far as you can. We insist.
+ Deliver our service standards. They are our foundation, always up-to-date and utilised. You know, each Mojito should look and taste the same, no strawberries, ever!
+ Present; in the soul of house, in the action, happy moving from the RED Sky Bar alive with music, to the events areas and a book reading, over to the lobby where a group are looking for a restaurant recommendation. The phone rings reservation, you’ve got it and now you are flipping an omelette, catch it! This place is alive and you love it. Smile. Photo.
+ You know this is a job about flexibility – you will be as comfortable serving behind the counter in the OuiBar, waiting tables, serving RedEvents, sweeping the doorway as you are greeting guests, helping them navigate the Venue and ensuring that their Red experience starts well and just gets better & better.

Come join us and make RED the place to be!
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world.
At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.