Hotel Meeting and Events Waiter

A minimum of Grade 12 is required.  The successful applicant will have at least 3 years of broad-based hospitality experience industry experience, of which 2 years has been spent in M&E/Banqueting operations.

·       Maximizes customer satisfaction by ensuring that the written details of all assigned meetings, events and banquets are carried        out properly

·       Checks and knows the name of key guests, conference leaders and course directors, and has knowledge of all daily events in department.

·       Establishes professional and courteous rapport with guests to maximize satisfaction and repeat business

·       Plans for, and carries out work in accordance with the “conference guaranteed” & function sheets

·       Sets up function rooms according to event orders and/or directions from M&E Lead and coordinator, keeping comfort, cleanliness and practicality for the guest in mind

·       Monitors lighting, temperature, maintenance and sanitation of Conference and Meeting Department

·       Contributes to the general upkeeping of function rooms and related public areas

·       Ensures that floors, walls, and equipment are clean in function rooms, and contacts Executive Housekeeper if major cleaning work is required

·       Maintains all departmental equipment, storage and work areas properly

·       Sets studios in accordance with departmental standards

·       Inspects and maintains furniture, technical equipment, linen, silver, china and other items

·       Knows how to operate all departmental equipment, including technical equipment such:  Network cable, HDMI, Clickshare, Projector Remote, Screen Remote, HDMI extender(box)

·       Serves and refills food and beverage as required, and charges according to departmental procedures

·       Receives and carries out special requests from guests

·       Co-operates closely with colleagues to ensure that prompt service is given at all times and respectful environment

·       Maintains high confidentiality in regards to guest privacy and information

·       Good knowledge of and well-spoken in the English Language, Well-groomed, Flexible, Able to work shifts and other departments when required.

·       Yes I Can! attitude

A minimum of Grade 12 is required.  The successful applicant will have at least 3 years of broad-based hospitality experience industry experience, of which 2 years has been spent in M&E/Banqueting operations.

·       Maximizes customer satisfaction by ensuring that the written details of all assigned meetings, events and banquets are carried        out properly

·       Checks and knows the name of key guests, conference leaders and course directors, and has knowledge of all daily events in department.

·       Establishes professional and courteous rapport with guests to maximize satisfaction and repeat business

·       Plans for, and carries out work in accordance with the “conference guaranteed” & function sheets

·       Sets up function rooms according to event orders and/or directions from M&E Lead and coordinator, keeping comfort, cleanliness and practicality for the guest in mind

·       Monitors lighting, temperature, maintenance and sanitation of Conference and Meeting Department

·       Contributes to the general upkeeping of function rooms and related public areas

·       Ensures that floors, walls, and equipment are clean in function rooms, and contacts Executive Housekeeper if major cleaning work is required

·       Maintains all departmental equipment, storage and work areas properly

·       Sets studios in accordance with departmental standards

·       Inspects and maintains furniture, technical equipment, linen, silver, china and other items

·       Knows how to operate all departmental equipment, including technical equipment such:  Network cable, HDMI, Clickshare, Projector Remote, Screen Remote, HDMI extender(box)

·       Serves and refills food and beverage as required, and charges according to departmental procedures

·       Receives and carries out special requests from guests

·       Co-operates closely with colleagues to ensure that prompt service is given at all times and respectful environment

·       Maintains high confidentiality in regards to guest privacy and information

·       Good knowledge of and well-spoken in the English Language, Well-groomed, Flexible, Able to work shifts and other departments when required.

·       Yes I Can! attitude