· Directs and co-ordinates all employee and labour relations activities within the hotel, to ensure compliance with the law and to control costs
· Analyses hotel manpower requirements and makes recommendations on selection and development activities to meet manpower need
· Develops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies
· Acknowledges, reads, screens and forwards job applications to applicants and Department Heads in a timely and professional manner
· Assists Department Heads in recruiting activities
· Directs and co-ordinates responses to union, grievances and employee complaints
· Ensures that employees are disciplined based on proper grounds, and that proper documentation is maintained
· Together with Department Heads and General Manager, identifies employees for development, recommends and monitors individual development plans
· Develops employees to maximise their potential and prepares them for future promotional opportunities by conducting counselling sessions where development needs are discussed
· Counsels employees, Department Heads and Supervisors on an ongoing basis
Handles requests around transfers· Seeks advise from, and informs Regional Human Resources Responsible, and the Corporate Human Resources Department
· Negotiates, implements and interprets union contracts
· Ensures compliance with corporate and hotel Human Resources guidelines, policies and procedures, as well as labour laws, rules and regulations
· Maintains complete and accurate employee files
· Co-ordinates insurance, vacation, holiday, sick pay, etc. and honours requests
· Stays current with the latest Human Resources development
· Meets and exceeds expectations of employees by utilising leadership skills and motivation techniques to maximise employee productivity and satisfaction
· Administers and analyses Climate Analysis and makes recommendations to Department Heads and General Manager how to increase satisfaction in identified areas
· Ensures proper follow-up on Climate Analysis
· Creates a positive work environment for all employees
· Determines and communicates standards of performance to employees
· Evaluates employee performance regularly
· Ensures disciplinary action is taken as required utilising consistency, fairness and respect
· Administers the employee newsletter, and provides Hotline with articles
Ensures correct reporting of Turnover, Sick leave and FTE's· Directs and co-ordinates all employee and labour relations activities within the hotel, to ensure compliance with the law and to control costs
· Analyses hotel manpower requirements and makes recommendations on selection and development activities to meet manpower need
· Develops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies
· Acknowledges, reads, screens and forwards job applications to applicants and Department Heads in a timely and professional manner
· Assists Department Heads in recruiting activities
· Directs and co-ordinates responses to union, grievances and employee complaints
· Ensures that employees are disciplined based on proper grounds, and that proper documentation is maintained
· Together with Department Heads and General Manager, identifies employees for development, recommends and monitors individual development plans
· Develops employees to maximise their potential and prepares them for future promotional opportunities by conducting counselling sessions where development needs are discussed
· Counsels employees, Department Heads and Supervisors on an ongoing basis
Handles requests around transfers· Seeks advise from, and informs Regional Human Resources Responsible, and the Corporate Human Resources Department
· Negotiates, implements and interprets union contracts
· Ensures compliance with corporate and hotel Human Resources guidelines, policies and procedures, as well as labour laws, rules and regulations
· Maintains complete and accurate employee files
· Co-ordinates insurance, vacation, holiday, sick pay, etc. and honours requests
· Stays current with the latest Human Resources development
· Meets and exceeds expectations of employees by utilising leadership skills and motivation techniques to maximise employee productivity and satisfaction
· Administers and analyses Climate Analysis and makes recommendations to Department Heads and General Manager how to increase satisfaction in identified areas
· Ensures proper follow-up on Climate Analysis
· Creates a positive work environment for all employees
· Determines and communicates standards of performance to employees
· Evaluates employee performance regularly
· Ensures disciplinary action is taken as required utilising consistency, fairness and respect
· Administers the employee newsletter, and provides Hotline with articles
Ensures correct reporting of Turnover, Sick leave and FTE's