The Weekend Supervisor will support the management team with keyholder responsibilities to help with the day to day running of the park. Your focus will be during peak trade, school holidays and during events. You will be a pioneer of the Oxygen ActivePlay values and you will champion pride, passion, playing together and WOW-ness. You will be flexible, reliable, and will focus on standards, service and compliance. You will be solutions focused and will use constructive questions to seek improvements. You will work to ensure the park remains safe, clean and secure for all guests and visitors. Your main responsibilities are; to open and close the park, adhere to safety protocols, manage daily operations, and ensuring team members are in the right place at the right times. You will train and coach team members to deliver parks KPI’s and service metrics, highlighting any development needs to the park management team. The Weekend Supervisor is a critical role within the park. You will supervise people and procedures, leading by example in all departments. You will be a brand ambassador, ensuring you always deliver Oxygen’s purpose, mission and values. As a Weekend Supervisor, you will support the business during peak trade, therefore your shifts will predominantly be Fridays, Saturdays and Sundays.
Benefits
Industry-leading pay
Company Bonus Scheme
50% off food and drinks while on shift
Free & unlimited hot drinks while on shift
Free entry for you + 4 on weekdays
50% off entry for you + 4 on weekends and during school holidays
20% off up to 4 parties a year for your family & friends
25% off food and drink when not on shift
20 days holiday + bank holidays
Increased holiday leave at 3 and 5 years of service
Birthday is a paid day off for everyone
Pension Scheme
Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Skills & Experience
Preferable 1 year experience in a supervisory role
Excellent customer service and engagement skills
Experience running events with children
Experience with SEN children and customers
Knowledge of industry H&S standards and compliance
Hospitality/ Leisure/ Events experience
Tech savvy
Preferable experience using social media platforms
Working knowledge of the core Microsoft applications
A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc
First aid qualification desirable
Willingness to learn and develop
The role
The Weekend Supervisor will support the management team with keyholder responsibilities to help with the day to day running of the park. Your focus will be during peak trade, school holidays and during events. You will be a pioneer of the Oxygen ActivePlay values and you will champion pride, passion, playing together and WOW-ness. You will be flexible, reliable, and will focus on standards, service and compliance. You will be solutions focused and will use constructive questions to seek improvements. You will work to ensure the park remains safe, clean and secure for all guests and visitors. Your main responsibilities are; to open and close the park, adhere to safety protocols, manage daily operations, and ensuring team members are in the right place at the right times. You will train and coach team members to deliver parks KPI’s and service metrics, highlighting any development needs to the park management team. The Weekend Supervisor is a critical role within the park. You will supervise people and procedures, leading by example in all departments. You will be a brand ambassador, ensuring you always deliver Oxygen’s purpose, mission and values. As a Weekend Supervisor, you will support the business during peak trade, therefore your shifts will predominantly be Fridays, Saturdays and Sundays.
Benefits
Industry-leading pay
Company Bonus Scheme
50% off food and drinks while on shift
Free & unlimited hot drinks while on shift
Free entry for you + 4 on weekdays
50% off entry for you + 4 on weekends and during school holidays
20% off up to 4 parties a year for your family & friends
25% off food and drink when not on shift
20 days holiday + bank holidays
Increased holiday leave at 3 and 5 years of service
Birthday is a paid day off for everyone
Pension Scheme
Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Skills & Experience
Preferable 1 year experience in a supervisory role
Excellent customer service and engagement skills
Experience running events with children
Experience with SEN children and customers
Knowledge of industry H&S standards and compliance
Hospitality/ Leisure/ Events experience
Tech savvy
Preferable experience using social media platforms
Working knowledge of the core Microsoft applications
A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc