JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…

WELCOME TO HOUSE BELFAST

Set in the heart of the Queen’s Quarter, House Belfast is a boutique hotel full of character, style, and personality. With 31 bedrooms, a buzzing bar and restaurant, and a much-loved event space, House Belfast is known as much for its vibrant social scene as it is for its warm Northern Irish hospitality. Whether it’s a weekend getaway, a cocktail with friends, or a memorable celebration, House is a place where the city comes together. We’re now on the lookout for an experienced General Manager to lead the team and write the next chapter in the story of one of Belfast’s most stylish spots.

YOUR IMPACT

As General Manager of House Belfast, you’ll be at the heart of it all, leading the team, driving the business forward, and ensuring our guests leave with memories as warm as a Belfast welcome. You’ll shape the culture of the hotel, championing both our people and our guests, while making House Belfast the go-to destination for locals and visitors alike. Your leadership will define our reputation, our growth, and the special character that makes this hotel unique.

A DAY IN THE LIFE OF A GENERAL MANAGER AT HOUSE BELFAST

• Provide overall leadership and direction for the hotel, ensuring every department (front office, housekeeping, F&B, and maintenance) is aligned with guest satisfaction and commercial goals.

• Take full accountability for the financial success of the hotel, overseeing budgets, forecasting, revenue strategy, and cost control.

• Drive business performance through effective sales and marketing initiatives, building strong relationships with corporate and leisure partners in Belfast and beyond.

• Lead, inspire, and develop your team, creating a culture that embraces RBH values, high performance, and outstanding guest service.

• Champion a guest-centric culture, ensuring every experience at House Belfast reflects warmth, quality, and attention to detail.

• Act as the brand ambassador for House Belfast, representing the hotel at networking events, in the community, and with stakeholders.

• Oversee health, safety, and compliance across the property, ensuring a safe and welcoming environment for guests and team members.

• Provide regular performance reports to RBH senior management, highlighting achievements, challenges, and opportunities for growth.

WHAT WE’RE LOOKING FOR

• Proven track record as a General Manager or senior hotel leader, ideally within boutique or lifestyle hotels.

• Strong commercial acumen with the ability to manage budgets, maximise revenue, and deliver sustained profitability.

• A people-first leader with the ability to inspire, engage, and retain talent while building a positive workplace culture.

• A natural communicator who can build strong relationships with guests, the local community, and key stakeholders.

• Passion for hospitality and an eye for detail, ensuring the highest standards of service, presentation, and guest experience.

• Experience in developing and executing strategic plans that drive both short-term success and long-term growth.

• Ability to adapt and thrive in a fast-paced environment, making confident decisions and solving problems quickly.

OUR RECRUITMENT PROCESS

At RBH, we believe recruitment is a two-way process. It’s just as important that we find the right fit for you as it is for us. You may first be invited to an initial Teams call with a member of our Talent Acquisition team to explore your experience and career aspirations. From there, you’ll be guided through the next steps, which a Teams interview with our Operations Director, followed by an in person interview and an opportunity to see the hotel in action. We aim to make the process engaging, transparent, and supportive, so you feel confident in choosing a future with RBH.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family

• An additional day's leave for your birthday

• Enhanced Maternity, adoption & shared parental leave

• Course Sponsorship

• 30% F&B discount at RBH hotels

• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)

• Flexible working arrangements

• Wagestream – choose how and when you get paid

• Life Insurance

• Employee Assistance Programme

• Social and wellness events and activities all year round

• Free meals on duty saving you over £1000 per year

• And much much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…

WELCOME TO HOUSE BELFAST

Set in the heart of the Queen’s Quarter, House Belfast is a boutique hotel full of character, style, and personality. With 31 bedrooms, a buzzing bar and restaurant, and a much-loved event space, House Belfast is known as much for its vibrant social scene as it is for its warm Northern Irish hospitality. Whether it’s a weekend getaway, a cocktail with friends, or a memorable celebration, House is a place where the city comes together. We’re now on the lookout for an experienced General Manager to lead the team and write the next chapter in the story of one of Belfast’s most stylish spots.

YOUR IMPACT

As General Manager of House Belfast, you’ll be at the heart of it all, leading the team, driving the business forward, and ensuring our guests leave with memories as warm as a Belfast welcome. You’ll shape the culture of the hotel, championing both our people and our guests, while making House Belfast the go-to destination for locals and visitors alike. Your leadership will define our reputation, our growth, and the special character that makes this hotel unique.

A DAY IN THE LIFE OF A GENERAL MANAGER AT HOUSE BELFAST

• Provide overall leadership and direction for the hotel, ensuring every department (front office, housekeeping, F&B, and maintenance) is aligned with guest satisfaction and commercial goals.

• Take full accountability for the financial success of the hotel, overseeing budgets, forecasting, revenue strategy, and cost control.

• Drive business performance through effective sales and marketing initiatives, building strong relationships with corporate and leisure partners in Belfast and beyond.

• Lead, inspire, and develop your team, creating a culture that embraces RBH values, high performance, and outstanding guest service.

• Champion a guest-centric culture, ensuring every experience at House Belfast reflects warmth, quality, and attention to detail.

• Act as the brand ambassador for House Belfast, representing the hotel at networking events, in the community, and with stakeholders.

• Oversee health, safety, and compliance across the property, ensuring a safe and welcoming environment for guests and team members.

• Provide regular performance reports to RBH senior management, highlighting achievements, challenges, and opportunities for growth.

WHAT WE’RE LOOKING FOR

• Proven track record as a General Manager or senior hotel leader, ideally within boutique or lifestyle hotels.

• Strong commercial acumen with the ability to manage budgets, maximise revenue, and deliver sustained profitability.

• A people-first leader with the ability to inspire, engage, and retain talent while building a positive workplace culture.

• A natural communicator who can build strong relationships with guests, the local community, and key stakeholders.

• Passion for hospitality and an eye for detail, ensuring the highest standards of service, presentation, and guest experience.

• Experience in developing and executing strategic plans that drive both short-term success and long-term growth.

• Ability to adapt and thrive in a fast-paced environment, making confident decisions and solving problems quickly.

OUR RECRUITMENT PROCESS

At RBH, we believe recruitment is a two-way process. It’s just as important that we find the right fit for you as it is for us. You may first be invited to an initial Teams call with a member of our Talent Acquisition team to explore your experience and career aspirations. From there, you’ll be guided through the next steps, which a Teams interview with our Operations Director, followed by an in person interview and an opportunity to see the hotel in action. We aim to make the process engaging, transparent, and supportive, so you feel confident in choosing a future with RBH.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family

• An additional day's leave for your birthday

• Enhanced Maternity, adoption & shared parental leave

• Course Sponsorship

• 30% F&B discount at RBH hotels

• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)

• Flexible working arrangements

• Wagestream – choose how and when you get paid

• Life Insurance

• Employee Assistance Programme

• Social and wellness events and activities all year round

• Free meals on duty saving you over £1000 per year

• And much much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.