Employee Records
Conference and Events Team Member
Wotton House
Part Time
Full Time
Casual
Coins Icon £12.71 / Hour
Conference and Events Team Member
Wotton House

Part Time
Full Time
Casual
Coins Icon £12.71 / Hour
Skills
customer service
Fluent in English
Description
JOIN US

At Wotton House, we make every guest and team member feel part of our story – like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted. We make people feel special. They deserve to be here.

The answer is yes, what is the question? We are architects of innovation; a little bit quirky and eccentric with a can-do attitude that helps to craft different and inventive experiences for all our guests. Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. Botanicals are in our fabric and everything we do reflects this. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can. We are brave and we have a sense of humour – we are the flamingo in a flock of pigeons. Everything we do is Wonderfully Wotton.

OUR HOTEL

Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, steeped in history and natural wonder, bringing people together to create memories. We are architects of innovation with a make it happen attitude. Our space is your space, crafted exclusively for you.

It’s Wonderfully Wotton.
It’s Wonderfully Wotton 
Wonderfully welcoming, wonderfully Wotton 
Wonderfully whimsical, wonderfully Wotton 
Oh, it’s just wonderfully Wotton! 
The Wotton way – it’s wonderfully Wotton

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's holiday for your birthday 
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship 
  • 30% F&B discount at RBH hotels 
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid 
  • Life Insurance 
  • Employee Assistance Programme 
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more! 

A DAY IN THE LIFE OF A CONFERENCE & EVENTS TEAM MEMBER AT OUR HOTEL 

What you'll be doing...

    • Set up conference rooms, meeting spaces, and event areas according to client requirements and room plans
    • Arranged tables, chairs, staging, linens, and presentation equipment for meetings and events
    • Prepared audiovisual equipment including projectors, screens, microphones, and flip charts
    • Ensured all event spaces were clean, organised, and ready before guest arrival
    • Assisted with room turnarounds between meetings and events to maintain smooth operations
    • Liaised with the conference and events team to ensure all setup requirements were completed on time
    • Monitored event spaces during functions and responded quickly to any changes or additional requests
    • Supported the breakdown and clearing of event spaces after functions and meetings
    • Maintained health and safety standards while handling equipment and furniture setup
    • Delivered professional customer service to guests, delegates, and event organisers at Wotton House Hotel

  • WHAT WE NEED FROM YOU

    • Previous experience in hospitality, events, or customer service is desirable but not essential
    • Strong organisational skills and attention to detail
    • Ability to work efficiently in a fast-paced environment and manage multiple tasks
    • A positive attitude with excellent teamwork and communication skills
    • Flexible approach to working hours, including evenings, weekends, and holidays when required
    • Ability to lift and move event equipment and furniture safely
    • Reliable, punctual, and professional in appearance and manner
    • Willingness to provide excellent customer service and support guests throughout events
    • Ability to follow instructions and adapt quickly to changing event requirements
    • Enthusiastic and motivated with a proactive approach to work

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact charlotte.power@wottonhousehotel.co.uk. #RBHIND


    JOIN US

    At Wotton House, we make every guest and team member feel part of our story – like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted. We make people feel special. They deserve to be here.

    The answer is yes, what is the question? We are architects of innovation; a little bit quirky and eccentric with a can-do attitude that helps to craft different and inventive experiences for all our guests. Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. Botanicals are in our fabric and everything we do reflects this. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can. We are brave and we have a sense of humour – we are the flamingo in a flock of pigeons. Everything we do is Wonderfully Wotton.

    OUR HOTEL

    Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, steeped in history and natural wonder, bringing people together to create memories. We are architects of innovation with a make it happen attitude. Our space is your space, crafted exclusively for you.

    It’s Wonderfully Wotton.
    It’s Wonderfully Wotton 
    Wonderfully welcoming, wonderfully Wotton 
    Wonderfully whimsical, wonderfully Wotton 
    Oh, it’s just wonderfully Wotton! 
    The Wotton way – it’s wonderfully Wotton

    OUR BENEFITS 

    You will have access to a benefits package we believe truly works for our people

    • Discounted hotel room rates for you and your friends & family
    • An additional day's holiday for your birthday 
    • Enhanced Maternity, adoption & shared parental leave
    • Course Sponsorship 
    • 30% F&B discount at RBH hotels 
    • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
    • Flexible working arrangements
    • Wagestream - choose how and when you get paid 
    • Life Insurance 
    • Employee Assistance Programme 
    • Social and wellness events and activities all year round 
    • Free meals on duty saving you over £1000 per year

    And much much more! 

    A DAY IN THE LIFE OF A CONFERENCE & EVENTS TEAM MEMBER AT OUR HOTEL 

    What you'll be doing...

    • Set up conference rooms, meeting spaces, and event areas according to client requirements and room plans
    • Arranged tables, chairs, staging, linens, and presentation equipment for meetings and events
    • Prepared audiovisual equipment including projectors, screens, microphones, and flip charts
    • Ensured all event spaces were clean, organised, and ready before guest arrival
    • Assisted with room turnarounds between meetings and events to maintain smooth operations
    • Liaised with the conference and events team to ensure all setup requirements were completed on time
    • Monitored event spaces during functions and responded quickly to any changes or additional requests
    • Supported the breakdown and clearing of event spaces after functions and meetings
    • Maintained health and safety standards while handling equipment and furniture setup
    • Delivered professional customer service to guests, delegates, and event organisers at Wotton House Hotel

  • WHAT WE NEED FROM YOU

    • Previous experience in hospitality, events, or customer service is desirable but not essential
    • Strong organisational skills and attention to detail
    • Ability to work efficiently in a fast-paced environment and manage multiple tasks
    • A positive attitude with excellent teamwork and communication skills
    • Flexible approach to working hours, including evenings, weekends, and holidays when required
    • Ability to lift and move event equipment and furniture safely
    • Reliable, punctual, and professional in appearance and manner
    • Willingness to provide excellent customer service and support guests throughout events
    • Ability to follow instructions and adapt quickly to changing event requirements
    • Enthusiastic and motivated with a proactive approach to work

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact charlotte.power@wottonhousehotel.co.uk. #RBHIND


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