Employee Records
General Manager
Aloft Liverpool
Full Time
Coins Icon Up to £80000 / Year
General Manager
Aloft Liverpool

Full Time
Coins Icon Up to £80000 / Year
Skills
HR
Inventory Management
Fluent in English
Food Safety
Finance
PMS
+1
Description

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

Aloft Liverpool by Marriott

Celebrate your style at Aloft Liverpool, a hip hotel housed in the iconic Grade II-listed Royal Insurance Building where you'll be surrounded by history and modernity. We offer easy-breezy access to The Pier Head, The Royal Albert Dock including The Beatles Story Museum, and Liverpool Echo Arena and Convention Centre. Meet & Mingle with friends in WXYZ Bar, grab a sweet or healthy snack from re:fuel by Aloft, or play in our re:mix lounge. Plus, you can always stay connected with free hotel-wide wireless High Speed Internet Access. Breeze into one of our Aloft rooms, featuring our ultra-comfortable, signature platform bed, walk-in shower, custom amenities by Bliss Spa and more. Our plug and play connectivity station charges all your electronics and links to your LCD TV to maximize work and play. Looking for something unique in Liverpool City Centre, why not dine-in in our NYL Restaurant and Bar.

Lead with purpose. Deliver exceptional hospitality. Inspire a passionate team.

At The Aloft Liverpool, we believe exceptional hotels are built by exceptional people.

This is an outstanding opportunity for an accomplished hospitality professional who thrives in a fast-paced environment, leads from the front and is passionate about delivering memorable guest experiences through exceptional people and operational excellence. From day one, you will play a pivotal role in leading our operations and supporting the continued success of the hotel.Enterprise description test

The Role – General Manager

You will be responsible for the day-to-day leadership of the hotel, ensuring every department consistently delivers exceptional guest experiences while achieving strong commercial performance.

You will provide strategic and operational leadership across the hotel, driving performance, developing talent, and embedding a culture of accountability, collaboration, and service excellence.

This is a highly visible role where you will lead from the front, supporting your teams, engaging with guests, and setting the standard every day.

Key Responsibilities

  • Lead the day-to-day operation of the hotel across Rooms and Food & Beverage.
  • Directly manage, coach, and develop Heads of Department.
  • Drive exceptional guest satisfaction through consistent operational excellence.
  • Lead, motivate and inspire teams to achieve outstanding results.
  • Deliver effective succession planning and talent development across the hotel.
  • Manage payroll, labour costs, budgets, and departmental profitability.
  • Identify opportunities to improve operational efficiency while maintaining exceptional guest service.
  • Ensure compliance with company policies, brand standards, and all statutory requirements.
  • Foster a positive, inclusive culture where colleagues feel valued, supported and empowered to succeed.

About You

You will be a confident, engaging and commercially minded hotel leader who is passionate about developing people and delivering outstanding hospitality.

To succeed in this role, you will have:

  • Expierience in a branded environment 
    Significant senior operational leadership experience within a comparable hotel.
  • Previous experience as a Hotel Manager, Deputy General Manager or Operations Manager in a large, full-service hotel.
  • A strong Food & Beverage background is essential, including experience overseeing busy restaurants, bars, conferences, banqueting, and events.
  • A solid understanding of Rooms Division, ensuring seamless delivery across the entire guest journey.
  • Strong commercial acumen with experience managing budgets, forecasting, and driving profitability.
  • A hands-on leadership style with the flexibility to support operational teams whenever required.
  • Excellent communication, coaching and relationship-building skills.
  • A proven track record of developing high-performing teams and future leaders.
  • A passion for delivering exceptional guest experiences and creating a positive workplace culture.

Why Join the Aloft Liverpool?

This is a fantastic opportunity to make a real impact within an iconic building in Liverpool city centre.

At Aloft Liverpool, we invest in our people, celebrate success, and believe that outstanding guest experiences begin with engaged and empowered colleagues. You will join a supportive leadership team where your ideas are valued, your development is encouraged and your contribution will make a lasting difference.

What We Offer

  • Competitive salary
  • Annual bonus scheme
  • 34 days holiday including Bank Holidays
  • Your birthday off with pay
  • Happi Benefits platform
  • Company pension
  • Group-wide hotel discounts.
  • Ongoing learning and development
  • Career progression opportunities within a growing hospitality business

If you are an experienced hotel leader with a passion for operational excellence, exceptional Food & Beverage, and developing high-performing teams, we would love to hear from you.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

#RBHIND

Initial screening will commence no later than WE 6th September 2026

 

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

Aloft Liverpool by Marriott

Celebrate your style at Aloft Liverpool, a hip hotel housed in the iconic Grade II-listed Royal Insurance Building where you'll be surrounded by history and modernity. We offer easy-breezy access to The Pier Head, The Royal Albert Dock including The Beatles Story Museum, and Liverpool Echo Arena and Convention Centre. Meet & Mingle with friends in WXYZ Bar, grab a sweet or healthy snack from re:fuel by Aloft, or play in our re:mix lounge. Plus, you can always stay connected with free hotel-wide wireless High Speed Internet Access. Breeze into one of our Aloft rooms, featuring our ultra-comfortable, signature platform bed, walk-in shower, custom amenities by Bliss Spa and more. Our plug and play connectivity station charges all your electronics and links to your LCD TV to maximize work and play. Looking for something unique in Liverpool City Centre, why not dine-in in our NYL Restaurant and Bar.

Lead with purpose. Deliver exceptional hospitality. Inspire a passionate team.

At The Aloft Liverpool, we believe exceptional hotels are built by exceptional people.

This is an outstanding opportunity for an accomplished hospitality professional who thrives in a fast-paced environment, leads from the front and is passionate about delivering memorable guest experiences through exceptional people and operational excellence. From day one, you will play a pivotal role in leading our operations and supporting the continued success of the hotel.Enterprise description test

The Role – General Manager

You will be responsible for the day-to-day leadership of the hotel, ensuring every department consistently delivers exceptional guest experiences while achieving strong commercial performance.

You will provide strategic and operational leadership across the hotel, driving performance, developing talent, and embedding a culture of accountability, collaboration, and service excellence.

This is a highly visible role where you will lead from the front, supporting your teams, engaging with guests, and setting the standard every day.

Key Responsibilities

  • Lead the day-to-day operation of the hotel across Rooms and Food & Beverage.
  • Directly manage, coach, and develop Heads of Department.
  • Drive exceptional guest satisfaction through consistent operational excellence.
  • Lead, motivate and inspire teams to achieve outstanding results.
  • Deliver effective succession planning and talent development across the hotel.
  • Manage payroll, labour costs, budgets, and departmental profitability.
  • Identify opportunities to improve operational efficiency while maintaining exceptional guest service.
  • Ensure compliance with company policies, brand standards, and all statutory requirements.
  • Foster a positive, inclusive culture where colleagues feel valued, supported and empowered to succeed.

About You

You will be a confident, engaging and commercially minded hotel leader who is passionate about developing people and delivering outstanding hospitality.

To succeed in this role, you will have:

  • Expierience in a branded environment 
    Significant senior operational leadership experience within a comparable hotel.
  • Previous experience as a Hotel Manager, Deputy General Manager or Operations Manager in a large, full-service hotel.
  • A strong Food & Beverage background is essential, including experience overseeing busy restaurants, bars, conferences, banqueting, and events.
  • A solid understanding of Rooms Division, ensuring seamless delivery across the entire guest journey.
  • Strong commercial acumen with experience managing budgets, forecasting, and driving profitability.
  • A hands-on leadership style with the flexibility to support operational teams whenever required.
  • Excellent communication, coaching and relationship-building skills.
  • A proven track record of developing high-performing teams and future leaders.
  • A passion for delivering exceptional guest experiences and creating a positive workplace culture.

Why Join the Aloft Liverpool?

This is a fantastic opportunity to make a real impact within an iconic building in Liverpool city centre.

At Aloft Liverpool, we invest in our people, celebrate success, and believe that outstanding guest experiences begin with engaged and empowered colleagues. You will join a supportive leadership team where your ideas are valued, your development is encouraged and your contribution will make a lasting difference.

What We Offer

  • Competitive salary
  • Annual bonus scheme
  • 34 days holiday including Bank Holidays
  • Your birthday off with pay
  • Happi Benefits platform
  • Company pension
  • Group-wide hotel discounts.
  • Ongoing learning and development
  • Career progression opportunities within a growing hospitality business

If you are an experienced hotel leader with a passion for operational excellence, exceptional Food & Beverage, and developing high-performing teams, we would love to hear from you.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

#RBHIND

Initial screening will commence no later than WE 6th September 2026

 

{{ backgroundCheckDisclosureText }}