JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
We’re thrilled to be embarking on an exciting transformation at The Met Hotel in 2025, with a full renovation set to elevate every aspect of our guest experience. As part of this journey, we’re seeking a passionate Day Guest Service Manager to take charge of our daytime operations and deliver exceptional service to our guests.
At The Met, we believe that extraordinary hotel experiences are made by the people behind them. If you’re looking for a role where you can grow, develop, and be part of a vibrant, dynamic team, this is your chance to make a real impact.
This is a unique opportunity to be at the forefront of shaping the guest experience in our newly refurbished hotel. If you’re an enthusiastic leader with a passion for hospitality and want to help lead the future of The Met, we’d love to hear from you!
AN DAY IN THE LIFE OF A GUEST SERVICE MANAGER AT THE MET HOTEL, LEEDS
We don’t just offer a place to stay; we create unforgettable experiences. As our Guest Service Manager, you'll be the first point of contact for our guests, setting the stage for a stay that sparks curiosity and leaves a lasting impression. You’ll lead a team in delivering service that is vibrant, personal, and unlike any other, ensuring every guest feels welcomed and valued from the moment they arrive.
From managing smooth check-ins to anticipating guest needs and creating unforgettable moments, you’ll be the driving force behind a seamless and exceptional guest experience. This is a unique opportunity to be at the heart of a dynamic, evolving environment, where your leadership will help redefine what exceptional service looks like.
Reporting to our Front Office Manager, you can expect your working day to include:
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Guest Service Manager, you will need the following qualities and skills:
WHAT WE OFFER
Why this role?
You will have access to a benefits package we believe truly works for our people
And much much more!
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
We’re thrilled to be embarking on an exciting transformation at The Met Hotel in 2025, with a full renovation set to elevate every aspect of our guest experience. As part of this journey, we’re seeking a passionate Day Guest Service Manager to take charge of our daytime operations and deliver exceptional service to our guests.
At The Met, we believe that extraordinary hotel experiences are made by the people behind them. If you’re looking for a role where you can grow, develop, and be part of a vibrant, dynamic team, this is your chance to make a real impact.
This is a unique opportunity to be at the forefront of shaping the guest experience in our newly refurbished hotel. If you’re an enthusiastic leader with a passion for hospitality and want to help lead the future of The Met, we’d love to hear from you!
AN DAY IN THE LIFE OF A GUEST SERVICE MANAGER AT THE MET HOTEL, LEEDS
We don’t just offer a place to stay; we create unforgettable experiences. As our Guest Service Manager, you'll be the first point of contact for our guests, setting the stage for a stay that sparks curiosity and leaves a lasting impression. You’ll lead a team in delivering service that is vibrant, personal, and unlike any other, ensuring every guest feels welcomed and valued from the moment they arrive.
From managing smooth check-ins to anticipating guest needs and creating unforgettable moments, you’ll be the driving force behind a seamless and exceptional guest experience. This is a unique opportunity to be at the heart of a dynamic, evolving environment, where your leadership will help redefine what exceptional service looks like.
Reporting to our Front Office Manager, you can expect your working day to include:
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Guest Service Manager, you will need the following qualities and skills:
WHAT WE OFFER
Why this role?
You will have access to a benefits package we believe truly works for our people
And much much more!
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com