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Sales Office Support Assistant
The Milner
Sales Office Support Assistant
The Milner
Part Time
2
Years
Experience
Minimum Wage
Sales Office Support Assistant
The Milner
Part Time
2
Years
Experience
Minimum Wage
Skills
customer service
Fluent in English
Description
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A SALES OFFICE SUPPORT ASSISTANT
What you'll be doing...
Job Purpose
To provide administrative and operational support to the Sales & Marketing team, assisting with sales administration, wedding activities, client gifting, and marketing tasks. The role supports the smooth running of the department by ensuring administrative tasks are completed efficiently while helping to deliver an exceptional experience for prospective and existing clients.
Key Responsibilities
Sales administration
- Provide general administrative support to the Sales Office.
- Prepare sales documentation, promotional materials and client correspondence as required.
- Support the team with ad hoc administrative duties.
Client and sales support
- Prepare welcome packs, VIP amenities and client gifts.
- Ensure sales materials are well stocked and presented to brand standards.
Wedding and event support
- Support the Weddings team during appointments, show rounds and open days.
- Prepare menus, place cards, signage and other event documentation.
- Assist with the set-up and presentation of wedding and event spaces where required.
Marketing and social media
- Capture high-quality photographs and video content throughout the hotel for use across social media platforms.
- Support the creation of content showcasing hotel facilities, events and promotions.
General responsibilities
- Represent The Milner York professionally at all times.
- Maintain confidentiality regarding company and client information.
- Work collaboratively with colleagues across all departments.
- Comply with all company policies, procedures and health and safety requirements.
- Undertake any other reasonable duties commensurate with the role.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .#RBHIND
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A SALES OFFICE SUPPORT ASSISTANT
What you'll be doing...
Job Purpose
To provide administrative and operational support to the Sales & Marketing team, assisting with sales administration, wedding activities, client gifting, and marketing tasks. The role supports the smooth running of the department by ensuring administrative tasks are completed efficiently while helping to deliver an exceptional experience for prospective and existing clients.
Key Responsibilities
Sales administration
- Provide general administrative support to the Sales Office.
- Prepare sales documentation, promotional materials and client correspondence as required.
- Support the team with ad hoc administrative duties.
Client and sales support
- Prepare welcome packs, VIP amenities and client gifts.
- Ensure sales materials are well stocked and presented to brand standards.
Wedding and event support
- Support the Weddings team during appointments, show rounds and open days.
- Prepare menus, place cards, signage and other event documentation.
- Assist with the set-up and presentation of wedding and event spaces where required.
Marketing and social media
- Capture high-quality photographs and video content throughout the hotel for use across social media platforms.
- Support the creation of content showcasing hotel facilities, events and promotions.
General responsibilities
- Represent The Milner York professionally at all times.
- Maintain confidentiality regarding company and client information.
- Work collaboratively with colleagues across all departments.
- Comply with all company policies, procedures and health and safety requirements.
- Undertake any other reasonable duties commensurate with the role.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .#RBHIND
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Sales Office Support Assistant
Part Time
2
Years
Experience
Minimum Wage
Skills
customer service
Fluent in English
Station Road, York, England YO24 1AA, United Kingdom