Employee Records
Conference Porter
The Milner
Full Time
2 Years Experience
Coins Icon To be discussed
Conference Porter
The Milner

Full Time
2 Years Experience
Coins Icon To be discussed
Skills
customer service
Fluent in English
Description

JOIN US

 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey...

 

OUR HOTEL

 

The Milner York – Where heritage meets hospitality.

Rooted in York’s rich railway past, The Milner blends timeless charm with modern comfort in the heart of the city. A historic stay, just moments from the tracks. Join our fantastic team! 

 

OUR BENEFITS

 

You will have access to a benefits package we believe truly works for our people

 

Discounted hotel room rates for you and your friends & family

An additional day's holiday for your birthday

Enhanced Maternity, adoption & shared parental leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (earn £250 for each referral up to 5 referrals)

Flexible working arrangements

Wage Stream - choose how and when you get paid

Life Insurance

Employee Assistance Programme

Social and wellness events and activities all year round

Free meals on duty saving you over £1000 per year

And much much more!

 

Key Responsibilities of a Conference Porter:

MEETING ROOM SET UP: Arranging tables, chairs, audio-visual equipment, food and beverage areas, and any other necessary materials according to event specifications.

EVENT SUPPORT: Assisting with various aspects of event execution, such as setting up banquets, moving equipment, and providing general support to the events team.

EQUIPMENT MAINTENANCE: Ensuring all conference equipment is in good working order and properly stored.

CLEANLINESS: Maintaining a clean and organised environment in line with hygiene and health and safety standards throughout the event space, including clearing and cleaning rooms after use.

CUSTOMER SERVICE: Providing a positive and helpful experience for conference guests and organizers addressing any of their needs.

FLEXIBILITY & PROBLEM SOLVING: Adapting to last-minute changing needs and requirements of the event, as well as responding to unexpected issues, and working with other staff to resolve efficiently

WHAT WE NEED FROM YOU

 

A friendly, professional approach with a passion for creating positive guest experiences.

Clear communication skills to interact confidently with guests and colleagues.

A keen eye for detail, especially in set up accuracy and cleanliness.

Team-focused, ready to jump in and support others during turnarounds and other events.

Independence, working through a set up sheet provided by your supervisors.

Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

Prior food and beverage service experience is a plus, but we welcome a willingness to learn.

This role will be full time, mainly afternoon/evening shifts depending on availability of event spaces.

EQUAL OPPORTUNITIES

 

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

JOIN US

 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey...

 

OUR HOTEL

 

The Milner York – Where heritage meets hospitality.

Rooted in York’s rich railway past, The Milner blends timeless charm with modern comfort in the heart of the city. A historic stay, just moments from the tracks. Join our fantastic team! 

 

OUR BENEFITS

 

You will have access to a benefits package we believe truly works for our people

 

Discounted hotel room rates for you and your friends & family

An additional day's holiday for your birthday

Enhanced Maternity, adoption & shared parental leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (earn £250 for each referral up to 5 referrals)

Flexible working arrangements

Wage Stream - choose how and when you get paid

Life Insurance

Employee Assistance Programme

Social and wellness events and activities all year round

Free meals on duty saving you over £1000 per year

And much much more!

 

Key Responsibilities of a Conference Porter:

MEETING ROOM SET UP: Arranging tables, chairs, audio-visual equipment, food and beverage areas, and any other necessary materials according to event specifications.

EVENT SUPPORT: Assisting with various aspects of event execution, such as setting up banquets, moving equipment, and providing general support to the events team.

EQUIPMENT MAINTENANCE: Ensuring all conference equipment is in good working order and properly stored.

CLEANLINESS: Maintaining a clean and organised environment in line with hygiene and health and safety standards throughout the event space, including clearing and cleaning rooms after use.

CUSTOMER SERVICE: Providing a positive and helpful experience for conference guests and organizers addressing any of their needs.

FLEXIBILITY & PROBLEM SOLVING: Adapting to last-minute changing needs and requirements of the event, as well as responding to unexpected issues, and working with other staff to resolve efficiently

WHAT WE NEED FROM YOU

 

A friendly, professional approach with a passion for creating positive guest experiences.

Clear communication skills to interact confidently with guests and colleagues.

A keen eye for detail, especially in set up accuracy and cleanliness.

Team-focused, ready to jump in and support others during turnarounds and other events.

Independence, working through a set up sheet provided by your supervisors.

Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

Prior food and beverage service experience is a plus, but we welcome a willingness to learn.

This role will be full time, mainly afternoon/evening shifts depending on availability of event spaces.

EQUAL OPPORTUNITIES

 

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.