Employee Records
F&B Team Member
The Gantry Hotel London
Full Time
1 Year Experience
Coins Icon £12.01 / Hour
F&B Team Member
The Gantry Hotel London

Full Time
1 Year Experience
Coins Icon £12.01 / Hour
Skills
Fluent in English
customer service
Catering Service
Description

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

The Gantry is situated in Stratford. It is a contemporary, urban resort and hotel offering a truly integrated eating, drinking, socialising and entertaining experience under one roof. It’s the ideal destination for people who share our passion for the exceptional and the unexpected. We’re constantly looking for more creative ways to do things, which is why we actively collaborate with experts in the food and drink industry, local artists and designers, as well as our world-class hospitality partner – Curio Collection by Hilton.

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's holiday for your birthday 
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship 
  • 30% F&B discount at RBH hotels 
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid 
  • Life Insurance 
  • Employee Assistance Programme 
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more! 

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL 

What you'll be doing...

  • Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
  • Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
  • Serve food and drinks with care, keeping presentation standards high and timing smooth.
  • Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
  • Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
  • Keep the dining area stocked by assisting with inventory and restocking supplies.
  • Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
  • Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

  • WHAT WE NEED FROM YOU

  • A friendly, professional approach with a passion for creating positive guest experiences.
  • Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
  • Clear communication skills to interact confidently with guests and colleagues.
  • A keen eye for detail, especially in order accuracy and food presentation.
  • Team-focused, ready to jump in and support others to keep service flowing.
  • Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .



    JOIN US 

    At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

    OUR HOTEL 

    The Gantry is situated in Stratford. It is a contemporary, urban resort and hotel offering a truly integrated eating, drinking, socialising and entertaining experience under one roof. It’s the ideal destination for people who share our passion for the exceptional and the unexpected. We’re constantly looking for more creative ways to do things, which is why we actively collaborate with experts in the food and drink industry, local artists and designers, as well as our world-class hospitality partner – Curio Collection by Hilton.

    OUR BENEFITS 

    You will have access to a benefits package we believe truly works for our people

    • Discounted hotel room rates for you and your friends & family
    • An additional day's holiday for your birthday 
    • Enhanced Maternity, adoption & shared parental leave
    • Course Sponsorship 
    • 30% F&B discount at RBH hotels 
    • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
    • Flexible working arrangements
    • Wagestream - choose how and when you get paid 
    • Life Insurance 
    • Employee Assistance Programme 
    • Social and wellness events and activities all year round 
    • Free meals on duty saving you over £1000 per year

    And much much more! 

    A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL 

    What you'll be doing...

  • Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
  • Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
  • Serve food and drinks with care, keeping presentation standards high and timing smooth.
  • Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
  • Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
  • Keep the dining area stocked by assisting with inventory and restocking supplies.
  • Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
  • Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

  • WHAT WE NEED FROM YOU

  • A friendly, professional approach with a passion for creating positive guest experiences.
  • Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
  • Clear communication skills to interact confidently with guests and colleagues.
  • A keen eye for detail, especially in order accuracy and food presentation.
  • Team-focused, ready to jump in and support others to keep service flowing.
  • Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .