IBIS EDINBURGH CENTRE ROYAL MILE — BREAKFAST TEAM TEAM MEMBER

ibis Edinburgh Centre Royal Mile is perfectly positioned in the heart of the city, just moments from Edinburgh Castle, the Royal Mile and Waverley Station. As part of the globally recognised ibis brand, the hotel offers a relaxed, modern environment focused on simplicity, comfort and great value. Our bar and dining spaces are a hub for guests and locals alike, providing an informal, welcoming atmosphere throughout the day.

ABOUT THE ROLE

As a breakfast Team Member, you’ll be part of a friendly and energetic team delivering great service across our bar, breakfast and dining areas. You’ll be hands-on, guest-focused and take pride in creating positive experiences for every guest, whether they’re starting their day with breakfast or winding down with a drink in the evening.

This role is available on a part-time basis (20-25 hours per week). Due to the nature of hotel operations, shift work including weekends and bank holidays will be required.

A DAY IN THE LIFE OF A BREAKFAST TEAM MEMBER

Reporting to the Food & Beverage Supervisor or Manager, your day may include:

Preparing dining and bar areas ready for service, ensuring high standards of cleanliness and presentation

Welcoming guests warmly and providing friendly, professional table and bar service

Taking food and drink orders accurately and processing them through the POS system

Delivering food and drinks promptly while maintaining quality, presentation and temperature

Actively promoting menu items and maximising sales through product knowledge and suggestive selling

Maintaining clean, organised service areas throughout your shift

Supporting room service operations where required, including order taking and delivery

Working collaboratively with kitchen and hotel teams to ensure smooth service

Following food safety, hygiene and health & safety procedures at all times

Responding positively to guest queries and resolving issues, escalating where appropriate

WHAT WE NEED FROM YOU

We hire for attitude and potential, but the following will help you succeed in this role:

A positive, friendly approach and a genuine passion for hospitality

Previous experience in food & beverage or customer service is helpful, but not essential

Strong communication skills and confidence interacting with guests

A team-focused mindset with a willingness to support colleagues

Ability to work in a fast-paced environment while maintaining attention to detail

Good awareness of food hygiene and safety standards (training provided)

Flexibility to work a varied shift pattern including weekends

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture…

Discounted hotel room rates for you and your friends & family

Extra days holiday for your birthday

Flexible working opportunities

Discounted gym membership

Discounts for supermarkets, high street retailers and cinema tickets

Team social events

Employee Assistance Programme and access to counselling support

Future opportunities to develop within RBH Hospitality Management — we actively encourage internal development and progression

Free meals on duty — saving you over £1,000 per year

And more…

To learn more about our full benefits package, watch our employee benefits video.

JOIN OUR FAMILY

At RBH Hospitality Management we believe our people are our biggest asset. Our approach to diversity, wellbeing, sustainability and individuality sets us apart and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about our people and always on the lookout for new talent to join us.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.

IBIS EDINBURGH CENTRE ROYAL MILE — BREAKFAST TEAM TEAM MEMBER

ibis Edinburgh Centre Royal Mile is perfectly positioned in the heart of the city, just moments from Edinburgh Castle, the Royal Mile and Waverley Station. As part of the globally recognised ibis brand, the hotel offers a relaxed, modern environment focused on simplicity, comfort and great value. Our bar and dining spaces are a hub for guests and locals alike, providing an informal, welcoming atmosphere throughout the day.

ABOUT THE ROLE

As a breakfast Team Member, you’ll be part of a friendly and energetic team delivering great service across our bar, breakfast and dining areas. You’ll be hands-on, guest-focused and take pride in creating positive experiences for every guest, whether they’re starting their day with breakfast or winding down with a drink in the evening.

This role is available on a part-time basis (20-25 hours per week). Due to the nature of hotel operations, shift work including weekends and bank holidays will be required.

A DAY IN THE LIFE OF A BREAKFAST TEAM MEMBER

Reporting to the Food & Beverage Supervisor or Manager, your day may include:

Preparing dining and bar areas ready for service, ensuring high standards of cleanliness and presentation

Welcoming guests warmly and providing friendly, professional table and bar service

Taking food and drink orders accurately and processing them through the POS system

Delivering food and drinks promptly while maintaining quality, presentation and temperature

Actively promoting menu items and maximising sales through product knowledge and suggestive selling

Maintaining clean, organised service areas throughout your shift

Supporting room service operations where required, including order taking and delivery

Working collaboratively with kitchen and hotel teams to ensure smooth service

Following food safety, hygiene and health & safety procedures at all times

Responding positively to guest queries and resolving issues, escalating where appropriate

WHAT WE NEED FROM YOU

We hire for attitude and potential, but the following will help you succeed in this role:

A positive, friendly approach and a genuine passion for hospitality

Previous experience in food & beverage or customer service is helpful, but not essential

Strong communication skills and confidence interacting with guests

A team-focused mindset with a willingness to support colleagues

Ability to work in a fast-paced environment while maintaining attention to detail

Good awareness of food hygiene and safety standards (training provided)

Flexibility to work a varied shift pattern including weekends

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture…

Discounted hotel room rates for you and your friends & family

Extra days holiday for your birthday

Flexible working opportunities

Discounted gym membership

Discounts for supermarkets, high street retailers and cinema tickets

Team social events

Employee Assistance Programme and access to counselling support

Future opportunities to develop within RBH Hospitality Management — we actively encourage internal development and progression

Free meals on duty — saving you over £1,000 per year

And more…

To learn more about our full benefits package, watch our employee benefits video.

JOIN OUR FAMILY

At RBH Hospitality Management we believe our people are our biggest asset. Our approach to diversity, wellbeing, sustainability and individuality sets us apart and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about our people and always on the lookout for new talent to join us.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.