Employee Records
F&B Guest Services Manager
Holiday Inn Express Limehouse
Full Time
2 Years Experience
Coins Icon Competitive salary
F&B Guest Services Manager
Holiday Inn Express Limehouse

Full Time
2 Years Experience
Coins Icon Competitive salary
Skills
customer service
Fluent in English
Description

Description

JOIN US! – Holiday Inn Express London – Limehouse

At RBH, we believe our people are our biggest assets and understand the value of putting them first.
Our commitment to diversity, health & wellbeing, sustainability, and individuality sets us apart and has earned us a place among the Top 30 Best Places to Work in Hospitality!

We’re passionate about hospitality and always on the lookout for enthusiastic, proactive, and hands-on individuals with a can-do attitude to join our team at Holiday Inn Express London – Limehouse.


OUR HOTEL

Located just minutes from Canary Wharf and the City of London, Holiday Inn Express London – Limehouse offers guests a warm welcome, great service, and a comfortable stay.
We pride ourselves on our friendly team and our commitment to making every guest feel at home , whether they’re here for business or leisure.


OUR BENEFITS

You’ll have access to a benefits package we believe truly works for our people:

  • Discounted hotel room rates for you, your friends & family

  • An additional day’s leave for your birthday

  • Enhanced maternity, adoption & shared parental leave

  • 30% F&B discount at RBH hotels

  • Refer a Friend scheme (£250 per successful referral, up to 5 referrals)

  • Wagestream – choose how and when you get paid

  • Employee Assistance Programme

  • Social and wellness events throughout the year

  • Free meals on duty (saving you over £1000 per year)

  • And much more!


A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR

What you’ll be doing…

  • Lead the F&B team with energy and a positive, can-do attitude, ensuring a welcoming and efficient service.

  • Take a hands-on approach, supporting the team during busy breakfast and bar service periods.

  • Deliver exceptional customer interaction, going above and beyond to make guests feel valued.

  • Be proactive in identifying service improvements and resolving any guest issues promptly.

  • Oversee daily operations, coordinating between the bar, breakfast area, and kitchen to ensure smooth service.

  • Assist with stock organisation and inventory management to keep operations running efficiently.

  • Support training and development, motivating the team to perform at their best.

  • Maintain cleanliness, safety, and compliance standards in all service areas.

  • Help with shift planning and ensure the team is fully prepared for each day’s service.


WORKING HOURS

This is a full-time position (40 hours per week).
The role primarily involves early shifts, with occasional late or night shifts as required to support the team and business needs.


WHAT WE NEED FROM YOU

  • A natural people person who enjoys leading by example and engaging with guests.

  • Previous experience in food & beverage or hospitality supervision.

  • Strong communication skills and the ability to inspire and support your team.

  • Flexible, organised, and proactive, with great attention to detail.

  • A hands-on team player who’s ready to jump in wherever needed.

  • Enthusiastic, dependable, and passionate about creating memorable guest experiences.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments, please contact us.

Description

JOIN US! – Holiday Inn Express London – Limehouse

At RBH, we believe our people are our biggest assets and understand the value of putting them first.
Our commitment to diversity, health & wellbeing, sustainability, and individuality sets us apart and has earned us a place among the Top 30 Best Places to Work in Hospitality!

We’re passionate about hospitality and always on the lookout for enthusiastic, proactive, and hands-on individuals with a can-do attitude to join our team at Holiday Inn Express London – Limehouse.


OUR HOTEL

Located just minutes from Canary Wharf and the City of London, Holiday Inn Express London – Limehouse offers guests a warm welcome, great service, and a comfortable stay.
We pride ourselves on our friendly team and our commitment to making every guest feel at home , whether they’re here for business or leisure.


OUR BENEFITS

You’ll have access to a benefits package we believe truly works for our people:

  • Discounted hotel room rates for you, your friends & family

  • An additional day’s leave for your birthday

  • Enhanced maternity, adoption & shared parental leave

  • 30% F&B discount at RBH hotels

  • Refer a Friend scheme (£250 per successful referral, up to 5 referrals)

  • Wagestream – choose how and when you get paid

  • Employee Assistance Programme

  • Social and wellness events throughout the year

  • Free meals on duty (saving you over £1000 per year)

  • And much more!


A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR

What you’ll be doing…

  • Lead the F&B team with energy and a positive, can-do attitude, ensuring a welcoming and efficient service.

  • Take a hands-on approach, supporting the team during busy breakfast and bar service periods.

  • Deliver exceptional customer interaction, going above and beyond to make guests feel valued.

  • Be proactive in identifying service improvements and resolving any guest issues promptly.

  • Oversee daily operations, coordinating between the bar, breakfast area, and kitchen to ensure smooth service.

  • Assist with stock organisation and inventory management to keep operations running efficiently.

  • Support training and development, motivating the team to perform at their best.

  • Maintain cleanliness, safety, and compliance standards in all service areas.

  • Help with shift planning and ensure the team is fully prepared for each day’s service.


WORKING HOURS

This is a full-time position (40 hours per week).
The role primarily involves early shifts, with occasional late or night shifts as required to support the team and business needs.


WHAT WE NEED FROM YOU

  • A natural people person who enjoys leading by example and engaging with guests.

  • Previous experience in food & beverage or hospitality supervision.

  • Strong communication skills and the ability to inspire and support your team.

  • Flexible, organised, and proactive, with great attention to detail.

  • A hands-on team player who’s ready to jump in wherever needed.

  • Enthusiastic, dependable, and passionate about creating memorable guest experiences.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments, please contact us.

{{ backgroundCheckDisclosureText }}