Employee Records
Food and Beverage Guest Service Manager
Holiday Inn Express Limehouse
Food and Beverage Guest Service Manager
Holiday Inn Express Limehouse
Full Time
2 Years Experience
Coins Icon Competitive salary
Food and Beverage Guest Service Manager
Holiday Inn Express Limehouse

Full Time
2 Years Experience
Coins Icon Competitive salary
Skills
customer service
Fluent in English
Description

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

Holiday Inn Express® London - Limehouse hotel sits near the Thames River in a historic part of London close to major attractions. Boasting 176 contemporary rooms, It is less than 5 minutes' walk from Limehouse DLR station, where trains travel to central London in about 20 minutes and to the O2 arena and London City Airport (LCY) in less than 30 minutes. The hotel has undergone a multi-million pounds upgrade earlier this year, including a shiny brand-new lobby and additional 26 rooms featuring the Holiday Inn Express Urban Room Concept.

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's leave for your birthday 
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship 
  • 30% F&B discount at RBH hotels 
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid 
  • Life Insurance 
  • Employee Assistance Programme 
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more! 

A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL 

What you'll be doing...

  • Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience.
    Responsible for leading breakfast operations, the job is hands on and involves cooking, cleaning, washing,  hosting and clearing tables.
  • Oversee daily shift activities from setting up tables to making sure orders flow smoothly and guests are happy.
  • Support and guide the team, helping with training and encouraging everyone to deliver their best.
  • Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
  • Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
  • Monitor stock levels and assist with inventory, ensuring we’re set up for success every shift.
  • Help with scheduling and shift planning, making sure the team is prepared and ready to go.
  • Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.

  • WHAT WE NEED FROM YOU

    • A natural people person who’s excited to take on a leadership role, with some experience in food and beverage.
    • Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
    • Quick thinking and problem-solving skills to handle guest needs on the fly.
    • Organised and adaptable, managing multiple tasks with ease.
    • A team player through and through, ready to jump in wherever needed to support the crew.
    • High energy and a flexible attitude, thriving in a fast-paced, lively setting.

    EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .


    JOIN US 

    At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

    OUR HOTEL 

    Holiday Inn Express® London - Limehouse hotel sits near the Thames River in a historic part of London close to major attractions. Boasting 176 contemporary rooms, It is less than 5 minutes' walk from Limehouse DLR station, where trains travel to central London in about 20 minutes and to the O2 arena and London City Airport (LCY) in less than 30 minutes. The hotel has undergone a multi-million pounds upgrade earlier this year, including a shiny brand-new lobby and additional 26 rooms featuring the Holiday Inn Express Urban Room Concept.

    OUR BENEFITS 

    You will have access to a benefits package we believe truly works for our people

    • Discounted hotel room rates for you and your friends & family
    • An additional day's leave for your birthday 
    • Enhanced Maternity, adoption & shared parental leave
    • Course Sponsorship 
    • 30% F&B discount at RBH hotels 
    • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
    • Flexible working arrangements
    • Wagestream - choose how and when you get paid 
    • Life Insurance 
    • Employee Assistance Programme 
    • Social and wellness events and activities all year round 
    • Free meals on duty saving you over £1000 per year

    And much much more! 

    A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL 

    What you'll be doing...

  • Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience.
    Responsible for leading breakfast operations, the job is hands on and involves cooking, cleaning, washing,  hosting and clearing tables.
  • Oversee daily shift activities from setting up tables to making sure orders flow smoothly and guests are happy.
  • Support and guide the team, helping with training and encouraging everyone to deliver their best.
  • Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
  • Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
  • Monitor stock levels and assist with inventory, ensuring we’re set up for success every shift.
  • Help with scheduling and shift planning, making sure the team is prepared and ready to go.
  • Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.

  • WHAT WE NEED FROM YOU

    • A natural people person who’s excited to take on a leadership role, with some experience in food and beverage.
    • Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
    • Quick thinking and problem-solving skills to handle guest needs on the fly.
    • Organised and adaptable, managing multiple tasks with ease.
    • A team player through and through, ready to jump in wherever needed to support the crew.
    • High energy and a flexible attitude, thriving in a fast-paced, lively setting.

    EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .


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