Maintenance Manager

About us... 

Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities.

A bit about what you will do...  

The Maintenance Manager in our stylish hotel leads from the front and takes a proactive, hands-on approach, overseeing all aspects of maintenance operations, ensuring the highest standards are maintained throughout, creating a welcoming and safe environment that consistently exceeds guests’ expectations. 

• Lead and coordinate the delivery of planned and reactive maintenance services. 
• Participate in the preparation of the annual departmental operating budget and financial plans. 
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning. 
• Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion within budget. 
• Manage Health & Safety, including statutory compliance, risk assessment, permits to work and safe working practices. 
• Address any guest concerns promptly, attentively and efficiently. 
• Liaise closely with other hotel departments and wider management team to support the continual improvement of property maintenance standards. 
• Maintain and order parts and supplies in a timely and efficient manner while minimising waste and supporting “green” initiatives. 
• Act as property leader for the brand’s ‘Green Engage’ program. 
• Coach, train, and support the team to provide consistently high standards while continually looking to improve. 
• Perform Duty manager shifts as required.

More about you...  

• Strong leadership skills with proven experience to manage a team. 
•  Clear and influential communicator with the ability to interact across all levels. 
•  Excellent attention to detail and drive to maintain high standards. 
•  Strong business acumen with a solid understanding of budgeting and cost control. 
•  Proven experience to lead a green initiative for a large hotel. 
•  Flexibility to adapt to changing priorities and operational needs. 
• Proven experience in managing, coaching, challenging and developing teams. 
• Approachable and positive manner with a “can do” attitude. 
• Ability to use initiative in challenging situations and under pressure.
• A smart and professional appearance. 
• Proven track record in a similar position within a 4-star hotel. 
• Recognised electrical or engineering qualification and specialised expertise in plumbing, electrical, mechanical, and carpentry fields. 
• Strong knowledge of the operation, control and maintenance of building services plant and systems.
• Previous experience using maintenance management software and Microsoft Office applications. 
• Excellent understanding of health and safety regulations and best practices. 
• High standard of English, both written and spoken.

About us... 

Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities.

A bit about what you will do...  

The Maintenance Manager in our stylish hotel leads from the front and takes a proactive, hands-on approach, overseeing all aspects of maintenance operations, ensuring the highest standards are maintained throughout, creating a welcoming and safe environment that consistently exceeds guests’ expectations. 

• Lead and coordinate the delivery of planned and reactive maintenance services. 
• Participate in the preparation of the annual departmental operating budget and financial plans. 
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning. 
• Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion within budget. 
• Manage Health & Safety, including statutory compliance, risk assessment, permits to work and safe working practices. 
• Address any guest concerns promptly, attentively and efficiently. 
• Liaise closely with other hotel departments and wider management team to support the continual improvement of property maintenance standards. 
• Maintain and order parts and supplies in a timely and efficient manner while minimising waste and supporting “green” initiatives. 
• Act as property leader for the brand’s ‘Green Engage’ program. 
• Coach, train, and support the team to provide consistently high standards while continually looking to improve. 
• Perform Duty manager shifts as required.

More about you...  

• Strong leadership skills with proven experience to manage a team. 
•  Clear and influential communicator with the ability to interact across all levels. 
•  Excellent attention to detail and drive to maintain high standards. 
•  Strong business acumen with a solid understanding of budgeting and cost control. 
•  Proven experience to lead a green initiative for a large hotel. 
•  Flexibility to adapt to changing priorities and operational needs. 
• Proven experience in managing, coaching, challenging and developing teams. 
• Approachable and positive manner with a “can do” attitude. 
• Ability to use initiative in challenging situations and under pressure.
• A smart and professional appearance. 
• Proven track record in a similar position within a 4-star hotel. 
• Recognised electrical or engineering qualification and specialised expertise in plumbing, electrical, mechanical, and carpentry fields. 
• Strong knowledge of the operation, control and maintenance of building services plant and systems.
• Previous experience using maintenance management software and Microsoft Office applications. 
• Excellent understanding of health and safety regulations and best practices. 
• High standard of English, both written and spoken.