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Front Office Team Leader
COMO Metropolitan London
Front Office Team Leader
COMO Metropolitan London
Full Time
1
Year
Experience
Up to £32560 / Year
Front Office Team Leader
COMO Metropolitan London
Full Time
1
Year
Experience
Up to £32560 / Year
Skills
Money Handling
Fast-Paced Experience
Fluent in English
Microsoft Office
Point of Sale
Description
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:
- Ensure every guest receives service that is to a high standard and is consistent
- To supervise the day to day operations on the reception and to ensure that policies and procedures are followed.
- Reception Team Leaders are to attend, and give, hand over at the end and start of your shift.
- Be completely knowledgeable of room types, sales types, guest types, VIP codes and room rates. Maintain an excellent knowledge of room lay outs and features.
- Represent the COMO brand and reflect the COMO Metropolitan London mission statement
- Reception Team Leaders should set an example for employees to emulate and act as a role model.
Who you are:
- A individual who has a background in Front Office hospitality would be beneficial
- Knowledge of Opera is highly desirable.
- A positive character with a proactive approach and a self-driven attitude
- Someone who has Excellent attention to detail
- You have a responsible attitude with a calm and professional approach.
- A team Player
What we will offer you:
- Competitive salary of up yo £32,560 per annum + service charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- Company Sick Pay
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:
- Ensure every guest receives service that is to a high standard and is consistent
- To supervise the day to day operations on the reception and to ensure that policies and procedures are followed.
- Reception Team Leaders are to attend, and give, hand over at the end and start of your shift.
- Be completely knowledgeable of room types, sales types, guest types, VIP codes and room rates. Maintain an excellent knowledge of room lay outs and features.
- Represent the COMO brand and reflect the COMO Metropolitan London mission statement
- Reception Team Leaders should set an example for employees to emulate and act as a role model.
Who you are:
- A individual who has a background in Front Office hospitality would be beneficial
- Knowledge of Opera is highly desirable.
- A positive character with a proactive approach and a self-driven attitude
- Someone who has Excellent attention to detail
- You have a responsible attitude with a calm and professional approach.
- A team Player
What we will offer you:
- Competitive salary of up yo £32,560 per annum + service charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- Company Sick Pay
Front Office Team Leader
Full Time
1
Year
Experience
Up to £32560 / Year
Skills
Money Handling
Fast-Paced Experience
Fluent in English
Microsoft Office
Point of Sale
19 Old Park Lane, London, W1K 1LB, United Kingdom