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Receptionist
COMO Metropolitan London
Receptionist
COMO Metropolitan London
Full Time
£32556 / Year
Receptionist
COMO Metropolitan London
Full Time
£32556 / Year
Skills
Point of Sale
Fast-Paced Experience
Fluent in English
Microsoft Office
Description
COMO Metropolitan London is an inner-city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144-bedroom property with 19 private residences situated in the heart of Mayfair.
We are seeking a dedicated and professional Receptionist to join our team. If you are passionate about providing outstanding customer service, enjoy creating a welcoming first impression, and take pride in being organised and attentive to detail, we would love to hear from you.
What we will offer you:
- Competitive salary of £32,556 per annum + service charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- Employee discounts on F&B and Spa treatments, including Nobu London
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrolment Pension
- Company Sick Pay
What you will do:
- Follow company policies and procedures regarding the check-in and –out process whilst providing our guests with prompt, efficient, and friendly service.
- Be completely knowledgeable of our room categories, layouts, and features, as well as with sales types, guest types, VIP codes, and room rates.
- As our receptionist you must represent the COMO brand and reflect our vision and values at all times.
- Handle guest interactions and complaints in a polite, engaging and empathetic manner.
- To attend and participate in handover briefings at the beginning and end of your shifts to aid the flow of communication and maintain the smooth operation of the department.
Who you are:
- Excellent at greeting and establishing a rapport with guests
- Well-organised, responsive to business needs, with a team player spirit
- Have excellent written and verbal communication skills
- Having strong IT skills Knowledge of Opera is highly desirable
- A proactive approach with a self-driven attitude
If you believe your skills and experience align with this position, we would love to hear from you!
COMO Metropolitan London is an inner-city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144-bedroom property with 19 private residences situated in the heart of Mayfair.
We are seeking a dedicated and professional Receptionist to join our team. If you are passionate about providing outstanding customer service, enjoy creating a welcoming first impression, and take pride in being organised and attentive to detail, we would love to hear from you.
What we will offer you:
- Competitive salary of £32,556 per annum + service charge
- Employee rates for all COMO Hotels and Resorts properties worldwide
- Employee discounts on F&B and Spa treatments, including Nobu London
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrolment Pension
- Company Sick Pay
What you will do:
- Follow company policies and procedures regarding the check-in and –out process whilst providing our guests with prompt, efficient, and friendly service.
- Be completely knowledgeable of our room categories, layouts, and features, as well as with sales types, guest types, VIP codes, and room rates.
- As our receptionist you must represent the COMO brand and reflect our vision and values at all times.
- Handle guest interactions and complaints in a polite, engaging and empathetic manner.
- To attend and participate in handover briefings at the beginning and end of your shifts to aid the flow of communication and maintain the smooth operation of the department.
Who you are:
- Excellent at greeting and establishing a rapport with guests
- Well-organised, responsive to business needs, with a team player spirit
- Have excellent written and verbal communication skills
- Having strong IT skills Knowledge of Opera is highly desirable
- A proactive approach with a self-driven attitude
If you believe your skills and experience align with this position, we would love to hear from you!
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Receptionist
Full Time
£32556 / Year
Skills
Point of Sale
Fast-Paced Experience
Fluent in English
Microsoft Office
19 Old Park Lane, London, W1K 1LB, United Kingdom