Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.

This downtown hotel features fully air-conditioned flexible event space. The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.

Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.
Join Our Team

We're looking for a friendly and professional Receptionist to join our Front Office team and help create exceptional experiences for our guests.

This is a guest-facing role where you'll be the first point of contact for many of our guests, providing a warm welcome, supporting their stay and helping to ensure every visit is memorable.

If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels

• 50% food and beverage discount

• Employee Assistance Programme and wellbeing support

• Hapi discounts platform

• Long Service Recognition Awards

• Team Member recognition awards

• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days

• Training and development opportunities

• Welcome guests and create a positive first impression of the hotel

• Manage check-ins, check-outs and reservations in line with company standards

• Respond to guest enquiries and requests professionally and efficiently

• Provide information about the hotel, local area and available services

• Process payments and maintain accurate guest records

• Handle guest feedback and escalate concerns where appropriate

• Support the smooth day-to-day operation of the Front Office department

• Ensure reception and guest-facing areas remain welcoming and presentable

• Support upselling opportunities and promote hotel services where appropriate

• Work collaboratively with colleagues to deliver exceptional guest experiences

• Previous hospitality, customer service or Front Office experience is desirable but not essential

• Passion for delivering exceptional guest experiences

• Friendly, confident and professional approach

• Strong communication and interpersonal skills

• Good organisational and problem-solving abilities

• Ability to remain calm and professional in a busy environment

• Positive and team-focused attitude

• Flexible approach to working hours, including evenings, weekends and holidays

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.

This downtown hotel features fully air-conditioned flexible event space. The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.

Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.
Join Our Team

We're looking for a friendly and professional Receptionist to join our Front Office team and help create exceptional experiences for our guests.

This is a guest-facing role where you'll be the first point of contact for many of our guests, providing a warm welcome, supporting their stay and helping to ensure every visit is memorable.

If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels

• 50% food and beverage discount

• Employee Assistance Programme and wellbeing support

• Hapi discounts platform

• Long Service Recognition Awards

• Team Member recognition awards

• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days

• Training and development opportunities

• Welcome guests and create a positive first impression of the hotel

• Manage check-ins, check-outs and reservations in line with company standards

• Respond to guest enquiries and requests professionally and efficiently

• Provide information about the hotel, local area and available services

• Process payments and maintain accurate guest records

• Handle guest feedback and escalate concerns where appropriate

• Support the smooth day-to-day operation of the Front Office department

• Ensure reception and guest-facing areas remain welcoming and presentable

• Support upselling opportunities and promote hotel services where appropriate

• Work collaboratively with colleagues to deliver exceptional guest experiences

• Previous hospitality, customer service or Front Office experience is desirable but not essential

• Passion for delivering exceptional guest experiences

• Friendly, confident and professional approach

• Strong communication and interpersonal skills

• Good organisational and problem-solving abilities

• Ability to remain calm and professional in a busy environment

• Positive and team-focused attitude

• Flexible approach to working hours, including evenings, weekends and holidays

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.