Hello York

Now recruiting for a Welcome Team Member at No. 1 York by GuestHouse..

Do you believe first impressions are everything? Can you turn a weary traveller into a smiling guest faster than you can say “room with a view”?

Here at No. 1 York by GuestHouse, we’re a small but stylish, family-run boutique hotel in the heart of York, and we’re looking for a Welcome Team Member who can greet guests with warmth, charm, and just the right dash of Yorkshire wit.

What you’ll be doing:

• Being the first friendly face, our guests see (and the last one they remember).
• Checking in travellers, adventurers, and the occasional honeymooner with effortless ease.
• Offering insider tips on the best coffee spots, secret York corners, and must-see sights.
• Keeping our lobby as welcoming as your smile.

What we’re looking for:

• A natural people-person who loves great conversation.
• Someone organised enough to juggle check-ins, emails, and luggage collections.
• A flair for making our guests feel like locals - even if they’ve just arrived from New York!
• Experience in hospitality is a bonus, but a sparkling personality is essential.

If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality and you’ve been looking for this kind of role for a while. Guess what, we’ve been looking for you too!

What’s in it for you!

• Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
• Be part of a small, close-knit team where your ideas matter.
• Competitive pay, and plenty of guest-powered stories.
• An extra holiday day for your birthday.
• All breaks are paid.
• Our team have their own team room - with their own pantry full of food, to use whenever they like. Grab a snack! Plus, get a free meal on shift.
• You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.
• The joy of knowing you’ve made someone’s stay unforgettable.

About No.1

Not wishing to brag, but if you haven’t heard, we may have won a few awards recently.

* Rated No.1 Hotel in York on Trip Advisor

* Ranked in the Top 10 Hotels Worldwide on Trip Advisor

*Condé Nast Traveller Readers' Choice Awards 2024 - top 20 best hotels in the UK (outside London)

If you can say “welcome to York” like you mean it - and you love the idea of being a host, guide, and memory-maker all in one - we’d love to meet you.

Hello York

Now recruiting for a Welcome Team Member at No. 1 York by GuestHouse..

Do you believe first impressions are everything? Can you turn a weary traveller into a smiling guest faster than you can say “room with a view”?

Here at No. 1 York by GuestHouse, we’re a small but stylish, family-run boutique hotel in the heart of York, and we’re looking for a Welcome Team Member who can greet guests with warmth, charm, and just the right dash of Yorkshire wit.

What you’ll be doing:

• Being the first friendly face, our guests see (and the last one they remember).
• Checking in travellers, adventurers, and the occasional honeymooner with effortless ease.
• Offering insider tips on the best coffee spots, secret York corners, and must-see sights.
• Keeping our lobby as welcoming as your smile.

What we’re looking for:

• A natural people-person who loves great conversation.
• Someone organised enough to juggle check-ins, emails, and luggage collections.
• A flair for making our guests feel like locals - even if they’ve just arrived from New York!
• Experience in hospitality is a bonus, but a sparkling personality is essential.

If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality and you’ve been looking for this kind of role for a while. Guess what, we’ve been looking for you too!

What’s in it for you!

• Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
• Be part of a small, close-knit team where your ideas matter.
• Competitive pay, and plenty of guest-powered stories.
• An extra holiday day for your birthday.
• All breaks are paid.
• Our team have their own team room - with their own pantry full of food, to use whenever they like. Grab a snack! Plus, get a free meal on shift.
• You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.
• The joy of knowing you’ve made someone’s stay unforgettable.

About No.1

Not wishing to brag, but if you haven’t heard, we may have won a few awards recently.

* Rated No.1 Hotel in York on Trip Advisor

* Ranked in the Top 10 Hotels Worldwide on Trip Advisor

*Condé Nast Traveller Readers' Choice Awards 2024 - top 20 best hotels in the UK (outside London)

If you can say “welcome to York” like you mean it - and you love the idea of being a host, guide, and memory-maker all in one - we’d love to meet you.