Are you a forward thinker who dares to dream and wants to be part of a team that creates unique, unforgettable experiences? If the answer is yes, then we want to hear from you.

We are a passionate and creative company looking to bring innovation into to our real estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.

We are recruiting a Night Guest Service Manager to support our night teams.

Duties and responsibilities for the Night Guest Service  Manager include but are not limited to:

• You will ensure that night audit procedures are adhered to as per company standards.
• Complete hotel security walks, addressing any H&S or Fire Safety issues are reported and addressed.
• Carry out company evacuation procedures in the event of a fire alarm.
• Leadership and management of the nights team
• Providing general customer service to ensure that every guest is satisfied with their stay.
• Reception duties of check-in/out, answering telephone calls and other guest requests that may arise.

What are we looking for in a Night guest Service Manager?

• A positive individual that is excited to be part of a fun Team
• Driven to deliver results.
• Can do attitude and a good level of spoken and written English.
• Minimum 2 years in a front office role in a similar property

What we offer you:

• Company pension scheme
• Employee assistance program and counselling sessions (including close family members)
• Discounted stays at other properties
• Refer a friend scheme
• 20 paid days holiday plus bank holidays
• Further learning and training
• Career growth opportunities

Are you a forward thinker who dares to dream and wants to be part of a team that creates unique, unforgettable experiences? If the answer is yes, then we want to hear from you.

We are a passionate and creative company looking to bring innovation into to our real estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.

We are recruiting a Night Guest Service Manager to support our night teams.

Duties and responsibilities for the Night Guest Service  Manager include but are not limited to:

• You will ensure that night audit procedures are adhered to as per company standards.
• Complete hotel security walks, addressing any H&S or Fire Safety issues are reported and addressed.
• Carry out company evacuation procedures in the event of a fire alarm.
• Leadership and management of the nights team
• Providing general customer service to ensure that every guest is satisfied with their stay.
• Reception duties of check-in/out, answering telephone calls and other guest requests that may arise.

What are we looking for in a Night guest Service Manager?

• A positive individual that is excited to be part of a fun Team
• Driven to deliver results.
• Can do attitude and a good level of spoken and written English.
• Minimum 2 years in a front office role in a similar property

What we offer you:

• Company pension scheme
• Employee assistance program and counselling sessions (including close family members)
• Discounted stays at other properties
• Refer a friend scheme
• 20 paid days holiday plus bank holidays
• Further learning and training
• Career growth opportunities