We are looking for an efficient Assistant Front Office Manager to join the team here at St Ermin’s Hotel.

If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you.

Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of our team. You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.

What do you get in Return?

• Great salary and service charge – The more we make, the more you make!
  
• Fun, Love & Energy – Not just a slogan, it’s just who we are.
  
• The best staff canteen in London! – Breakfast, Lunch & Dinner.
  
• Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, mental health support via MyStrenght, exclusive retail and restaurant discounts, and more.
  
• Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
  
• An opportunity to experience and collect great memories that will last with you forever.
  

As an Assistant Front Office Manager, you will deliver warm, gracious, individual service to every guest following the St. Ermin’s guidelines and procedures as well as the Marriott standards.  Embracing and displaying the St Ermin’s culture of Fun, Love and Energy.

What will you be doing?

• Lead and inspire the team on delivery the new guest journey.
• Responsible for managing and developing the reception team members.
• Drive the team to achieve KPIs set for the department.
• Ensure the smooth running of the department on a day-to-day basis.
• Attend HOD meetings and any other internal meetings in the absence of the FOHM.
• Is expected to carry out any reasonable requests given by the management.
• To be familiar with:
  - the hotel’s Fire Procedures
  - the hotel’s Health & Safety Policy and Procedures
  - the hotel’s facilities and outlets
  - the hotel’s operation standards and departmental procedures

Note: This description is not intended to establish a total definition of the job, but an outline of the duties

To find out more about us, check out our Instagram accounts @sterminshotel  and @funloveenergy 

You will have to be eligible to work in the UK to be consider for the role.

We are looking for an efficient Assistant Front Office Manager to join the team here at St Ermin’s Hotel.

If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you.

Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of our team. You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.

What do you get in Return?

• Great salary and service charge – The more we make, the more you make!
  
• Fun, Love & Energy – Not just a slogan, it’s just who we are.
  
• The best staff canteen in London! – Breakfast, Lunch & Dinner.
  
• Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, mental health support via MyStrenght, exclusive retail and restaurant discounts, and more.
  
• Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
  
• An opportunity to experience and collect great memories that will last with you forever.
  

As an Assistant Front Office Manager, you will deliver warm, gracious, individual service to every guest following the St. Ermin’s guidelines and procedures as well as the Marriott standards.  Embracing and displaying the St Ermin’s culture of Fun, Love and Energy.

What will you be doing?

• Lead and inspire the team on delivery the new guest journey.
• Responsible for managing and developing the reception team members.
• Drive the team to achieve KPIs set for the department.
• Ensure the smooth running of the department on a day-to-day basis.
• Attend HOD meetings and any other internal meetings in the absence of the FOHM.
• Is expected to carry out any reasonable requests given by the management.
• To be familiar with:
  - the hotel’s Fire Procedures
  - the hotel’s Health & Safety Policy and Procedures
  - the hotel’s facilities and outlets
  - the hotel’s operation standards and departmental procedures

Note: This description is not intended to establish a total definition of the job, but an outline of the duties

To find out more about us, check out our Instagram accounts @sterminshotel  and @funloveenergy 

You will have to be eligible to work in the UK to be consider for the role.