“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

About Meliá White House Hotel NW1 3UP

Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk.

** Competitive salary plus 10% Bonus// Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**

Front Office Manager

Mission: To manage the daily operation of the Front Office Department, ensuring guest satisfaction and maximum customer care through an efficient and courteous service, to the required standards of the hotel. To monitor, train and build on current standards and implement new procedures where necessary.

What will you be doing?

To make certain that all rotas are arranged in accordance with business levels, ensuring all overtime is effectively controlled in co-ordination with the Resident Manager, and that all time sheets are correctly completed and delivered on time.

To undertake Duty Management Shifts as per rota and to work on shift basis as required.    

To supervise the allocation of bedrooms with regard to tour groups, VIP’s and regular guests, ensuring any special requests are met.

To ensure all complaints are dealt with promptly and efficiently, and relevant managers are informed (24 hours turn-around).

(I understand that this is not an exhaustive description of my duties & this document is constantly changing & being updated)

Because belonging to the great Meliá family is being VIP  

You will enjoy My MeliáRewards, which is the exclusive loyalty program for our employees with exclusive benefits and advantages. 

Our Benefits Package Includes:

·       Competitive Salary

·       Holidays: 28 days’ holiday including 8 public holidays

·       Contributory pension scheme

·       Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)

·       Discounted dental and health cover with HSF

·       Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)

·       Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

·       Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

·       High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK

At Meliá we are all VIP 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 

If you want to be “Very Inspiring People”, follow us on: 

 “The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

About Meliá White House Hotel NW1 3UP

Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk.

** Competitive salary plus 10% Bonus// Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**

Front Office Manager

Mission: To manage the daily operation of the Front Office Department, ensuring guest satisfaction and maximum customer care through an efficient and courteous service, to the required standards of the hotel. To monitor, train and build on current standards and implement new procedures where necessary.

What will you be doing?

To make certain that all rotas are arranged in accordance with business levels, ensuring all overtime is effectively controlled in co-ordination with the Resident Manager, and that all time sheets are correctly completed and delivered on time.

To undertake Duty Management Shifts as per rota and to work on shift basis as required.    

To supervise the allocation of bedrooms with regard to tour groups, VIP’s and regular guests, ensuring any special requests are met.

To ensure all complaints are dealt with promptly and efficiently, and relevant managers are informed (24 hours turn-around).

(I understand that this is not an exhaustive description of my duties & this document is constantly changing & being updated)

Because belonging to the great Meliá family is being VIP  

You will enjoy My MeliáRewards, which is the exclusive loyalty program for our employees with exclusive benefits and advantages. 

Our Benefits Package Includes:

·       Competitive Salary

·       Holidays: 28 days’ holiday including 8 public holidays

·       Contributory pension scheme

·       Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)

·       Discounted dental and health cover with HSF

·       Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)

·       Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

·       Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

·       High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK

At Meliá we are all VIP 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 

If you want to be “Very Inspiring People”, follow us on: