“The world is yours with Meliá”  

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

About Meliá London Kensington SW7 4PE

Member of Meliá Collection, is an elegant boutique hotel accompanied by the most exquisite service and a refined air. Tradition and avant-garde in the purest English style, this city hotel with elegant rooms and suites fits in perfectly to the most select neighborhood in the city. 

Join Our Team as a Reservations and Events Coordinator!

Are you a detail-oriented, organised hospitality professional who thrives on delivering exceptional guest experiences from the first enquiry to final event execution? We’re looking for a Reservations and Events Coordinator to be the single point of contact for all reservations and event operations at our hotel.

This is a key role where you'll independently manage individual bookings, group reservations, and event planning, ensuring every detail is captured and executed flawlessly. You’ll be working closely with various departments and liaising directly with guests and clients to ensure a seamless and memorable stay or event.

Key Responsibilities:

• Accurately handle all individual and group bookings using the hotel’s PMS.

• Prepare and send contracts, confirmations, and event communication to clients.

• Coordinate internal logistics and function sheets with relevant departments.

• Manage room blocks and monitor pick-up to optimise occupancy.

• Process all types of payments promptly, including event billing and third-party transactions.

• Liaise with clients to finalise event and reservation details.

• Ensure accurate record keeping and effective use of all communication channels.

• Provide support with administrative and departmental tasks as needed.

What We’re Looking For:

• Experience in reservations, front office, or events within hospitality.

• Strong organisational and multitasking skills.

• Confident communicator with excellent attention to detail.

• Proficient in PMS and reservation systems (e.g., Opera, or similar).

• Ability to work independently and take ownership of the full reservations and events process.

Why Work With Us?

• Be part of a supportive and passionate team.

• Opera knowlodge

• Experience in a similar position

• Flexibility in shifts

• Opportunity to shape guest and event experiences from start to finish.

• Competitive salary and company benefits.

• Career development opportunities within a growing hospitality environment.

 “The world is yours with Meliá”  

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

About Meliá London Kensington SW7 4PE

Member of Meliá Collection, is an elegant boutique hotel accompanied by the most exquisite service and a refined air. Tradition and avant-garde in the purest English style, this city hotel with elegant rooms and suites fits in perfectly to the most select neighborhood in the city. 

Join Our Team as a Reservations and Events Coordinator!

Are you a detail-oriented, organised hospitality professional who thrives on delivering exceptional guest experiences from the first enquiry to final event execution? We’re looking for a Reservations and Events Coordinator to be the single point of contact for all reservations and event operations at our hotel.

This is a key role where you'll independently manage individual bookings, group reservations, and event planning, ensuring every detail is captured and executed flawlessly. You’ll be working closely with various departments and liaising directly with guests and clients to ensure a seamless and memorable stay or event.

Key Responsibilities:

• Accurately handle all individual and group bookings using the hotel’s PMS.

• Prepare and send contracts, confirmations, and event communication to clients.

• Coordinate internal logistics and function sheets with relevant departments.

• Manage room blocks and monitor pick-up to optimise occupancy.

• Process all types of payments promptly, including event billing and third-party transactions.

• Liaise with clients to finalise event and reservation details.

• Ensure accurate record keeping and effective use of all communication channels.

• Provide support with administrative and departmental tasks as needed.

What We’re Looking For:

• Experience in reservations, front office, or events within hospitality.

• Strong organisational and multitasking skills.

• Confident communicator with excellent attention to detail.

• Proficient in PMS and reservation systems (e.g., Opera, or similar).

• Ability to work independently and take ownership of the full reservations and events process.

Why Work With Us?

• Be part of a supportive and passionate team.

• Opera knowlodge

• Experience in a similar position

• Flexibility in shifts

• Opportunity to shape guest and event experiences from start to finish.

• Competitive salary and company benefits.

• Career development opportunities within a growing hospitality environment.